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“Good family fun”
Review of Holiday Village

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Holiday Village
Ranked #19 of 45 Hotels in Benalmadena
Reviewed 23 February 2014

Had a great time here in September with my wife 3 year old son and year old daughter, the staff are really friendly and helpful especially in the canteens and they are great with the kids,
there are a few good days out to be had for a 10 euro taxi ride, the cable car up the mountain and the bird show at the summit and the wildlife park with the dolphin show are worth a visit,
there IS a beach its a bit of a trek but the kids loved it, There is lots to do and although the evening entertainment was a bit disappointing for us the slightly older children seemed to love it
a mini disco was what we really wanted ,the water park was really good again better for older children but we had plenty of fun, some of the reviews had us worried but it was a lot better than we thought it would be , if your fussy don't like kids want 5star food and want peace and quiet don't go ,the only thing I found annoying was people smoking around the kids pool blowing smoke in the kids faces something the management could possibly think about. have booked to go to the Portugal holiday village in June and cant wait

  • Stayed: September 2013, travelled with family
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5  Thank john m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hvcdsmanagement, Manager at Holiday Village, responded to this reviewResponded 7 April 2014

Dear john m,

Many thanks for the kind words regarding our hotel.

We are very happy that you enjoyed your holiday and hope that you will consider us for any future holidays.

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1,425 - 1,431 of 2,717 reviews

Reviewed 20 January 2014

The hotel is lovely and clean, the rooms are modern all have balconies, we upgraded to the sea view. The pool at the beach club is fantastic.
The entertainment is non stop for the children we have been 5 times now and definately return.It is a little isolated its a bus / taxi ride to Benalmadena there is so much going on there isnt much need to go out.
The food for me is not excellent but then i think rarely allinclusive is.

  • Stayed: September 2013, travelled with family
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11  Thank Z7455RKSarah_P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hvcdsmanagement, Manager at Holiday Village, responded to this reviewResponded 7 April 2014

Dear Guest,

Thank you very much for reviewing our hotel.

We are glad that after so many visits to our hotel that we are still satisfying you. This is very encouraging.

We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2014

Stayed sep 2013 for 11 nights all inc with wife and 4 kids aged20 ,11,10,6 hotel is very big but well serviced very nice rooms with sea view a little to far from Benalmadena centre for my liking buses run every half hour or so takes a good half hour and buses get very crowded hotel didn't seem to have that personal touch felt not enough staff the food was well presented but lacked choice found ourselves eating pizza nearly every day the pool was nice and the first choice team try hard one gripe I have is we paid over £4000 for our all inclusive but to my horror over the bridge at the shared water park we found that you had to hire there rubber rings for the flumes and at 6 euros a ring its just another rip off they seem to be very good at little things like that it was same with the trampolines I just feel when you've all ready shelled out so much some things should be in with the price although the crazy golf was free but that area must be near some kind of sewage outlet as it stank awful all in all its a nice hotel but wont be going back

  • Stayed: September 2013, travelled with family
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9  Thank lee951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hvcdsmanagement, Manager at Holiday Village, responded to this reviewResponded 7 April 2014

Dear Guest,

Many thanks for taking the time and leaving us your review of our hotel.

We appreaciate all feeback as it can help us see where improvements can be made.

We hope that you consider us for your future hotels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2014

Stayed here October 2013 with 2 kids aged 12/7, read bad reviews b4 we went so I was unsure what to expect. The holiday was fab from start 2 Finish, weather was fab very clean hotel. Clean room every day & towels the pool side was kept very clean throughout the day as people can have lunch by the pool. I noticed the cleaner was regularly going around cleaning up. Rooms were spacious if u walk over the bridge they av a small water park attached to the hotel which was fab, the only reviews I wud agree with are the pools are very very ice cold but kids enjoyed it. Food was good but it's always nice to come home. There local mc Donald's if u go into the town as we'll. smooth transport between airport & hotel wud defo visit again one of our best holidays xx

Stayed: October 2013, travelled with family
13  Thank Georgia Molly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hvcdsmanagement, Manager at Holiday Village, responded to this reviewResponded 7 April 2014

Dear queen1983,

Many thanks for your feedback regarding our hotel.

We are pleased you enjoyed our hotel and it´s facilities.

We hope to see you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2014

Had a fabulous family holiday with mum, dad, granny, grandad and three kids. Weather was outstanding and the complex had everything a family would want. The food was good, hotel staff were very friendly and eager to please. In addition the First Choice staff were brilliant, our oldest was in the Little Stars club, and they were so enthusiastic considering it was the end of the season. The place was also spotlessly clean and I would say if I were to be pushed for a downside it was quite isolated.

  • Stayed: October 2013, travelled with family
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7  Thank Drew I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hvcdsmanagement, Manager at Holiday Village, responded to this reviewResponded 7 April 2014

Dear Drew I,

We are very happy to hear that your family enjoyed their holiday.

It is especially pleasing as there was a variety of ages and all were satisfied with our service.

Many thanks and we hope to see you again soon.

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Reviewed 3 January 2014

we have stayed in this hotel 2 times previous to our last visit which was in may 2013 and on our last 2 visits we absolutely loved it and the kids loved it too it was very clean and very well looked after , food was great and the entertainment was good however on our last visit we went for 2 weeks as previous we had only done 1 but had enjoyed it so much decided to do 2 but after the first day we all couldn't wait to come home the standards for this hotel have dropped considerably the first choice staff were hopeless and also very understaffed and the hotel staff were not much better we had a major problem with a huge army of ants on the balcony which doesn't sound that bad but when u have a phobia of them it is and all we was offered was to be moved to the floor below which was exactly the same but that was all they cud do apparently but they did also send a maintenance bloke who reaked of marijuana with a filler gun to fill in the holes which was affective for about 3 hrs until they found a different route, then you have the maids which come in daily only I don't know y as all they did was straighten up the already made bed and didn't even clean the floors as theyre was dust balls in both the rooms we had as we took my mum and sister as it was soo good in previous years so they were really looking forward to it which made it all so much more disappointing then you have the food which again in previous years had quite a good selection but this time was dreadful I lived on chips for 2 weeks because that was all that was worth eating and then the entertainment had really dropped they had not done anything new to 2 yrs previous so was very tiresome and then to top it all off I had paid just short of £5000 for that privilege but got talking to another family that was practically the same as us same amount of people and had arrived at the same time and was leaving at the same time and they had paid just short of £3000 so as if the hotel itself wasn't bad enough we had been ripped off by a good £2000 from first choice we will never return to this hotel and would not recommend it to anyone ! we have booked again with first choice again in oct 2013 for may 2014 as one last chance and apparently the earlier you book the better deal you get and FREE kids places but I have jus noticed they have done it to us again as to book the same holiday today that I booked in oct 2013 so only 2 months ago it is £1500 cheaper so am seriously starting to doubt first choice and am in the process of cancelling altogether with them as I cannot abide being ripped off it really isn't fair we have 1 holiday a year and we work very hard to pay for that to then learn that everybody else has paid a lot less than we have tut tut first choice you should be ashamed !!

Room Tip: don't go
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  • Stayed: May 2013, travelled with family
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12  Thank debbie s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hvcdsmanagement, Manager at Holiday Village, responded to this reviewResponded 2 April 2014

Dear Guest,

We are very sorry to hear that your most recent stay with us wasn´t as you expected.

With regards to the cost of your holiday, I am afraid that it is an issue that the Hotel itself has no control over as your agent is the source of payment.

The cleanliness of the hotel and it´s rooms is something that we have massively improved on and are surprised and sorry to hear this was not the case on your last visit.

We hope to have the opportunity of welcoming you back in the near future.

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Reviewed 31 December 2013 via mobile

Wow this holiday was fab, the rooms were big and spacious and clean with a daily maid service. There was so much to do with the water park across the bridge and we had great fun hiring the rubber rings. Food was good and a good selection available through out the day. Lots of activities around the pool throughout the day and all the bars were open making getting drinks quick and easy all inclusive ment all inclusive and the on site shop offered a wide selection of English items. Staff were friendly and kids club was fantastic, my daughter had a 1-1 swimming lesson and the girls were fantastic and it was so easy to book. The buses go regularly from just outside the hotel there's not one thing I could complain about this holiday it really was fantastic my 4 year old loved it and kept her busy the whole time. The on site Italian and Mexican was nothing special and served the same kind of food from the reatruant but worth a visit for a change of atmosphere! Overall I would definitely return!

Stayed: April 2013, travelled with family
6  Thank Hannahmarie89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hvcdsmanagement, Manager at Holiday Village, responded to this reviewResponded 7 April 2014

Dear Guest,

Many thanks for leaving us your review.

We are happy to hear that you enjoyed your holiday.

We look forward to having the opportunity of welcoming you back in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Village

Address: Avenida del Sol | P.k. 215,6, 29630, Benalmadena, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Benalmadena
#15 Luxury Hotel in Benalmadena
Price Range: £42 - £80 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Village 4*
Number of rooms: 360
Reservation Options:
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Also Known As:
Holiday Village Benalmadena, Costa Del Sol
Benalmadena Holiday Village

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