After reading some of the reviews on here I was left worried about what to expect.... I was pleasantly surprised on arrival, the reception was clean, the check in was quick and the reception staff were friendly, we went to our room which I was disapointed for a family room described as double room with cot space it was very small, no cot space, two double beds pushed together. But it was manageable. We took a walk and the hotel is in a great location very close to shops and beach and restaurants.over the week we found there was a good variety of food however it was somewhat repetitive beggars can't be choosers when your getting a variety each meal. The bar staff were amazingly friendly and I had many chats with them. Mauhammod in the restaurant was so quick it was unreal he deserves a mention he looks like a hard worker, Francesco was friendly however the rest of the restaurant staff seemed a bit rude and not good English. The hotel is clean but the large pool area was dirty with flies and cockroaches in the bottom. The entertainment team were good, I did think they could do with speaking more english as it does seem more for Spanish however towards the end of my week a new lady from holland started who was English speaking so they must be working on that. The overall opinion is it is a good hotel and if in salou I would return, it is family friendly. However I was quite angry to see a child with chicken pox in the baby pool. I heard people complaining and apparently te manager said it was not contagious as it was scanned over however it was not scanned over they was yellow puss filled spots and I raised my concerns with a lady in reception as the manager wa not in, I did leave my room number but he did not come to see me. I think I was the 3rd or 4th person to complain about it but nobody done anything about it, I'm just glad none of my children came out in any spots before we come home as we wouldn't be able to fly home. If they come out in them now it's not such a big deal. Big thumbs up to some amazing people we met though Martina and family Mandy and family Matthews family and Ellie's family xx
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- Also Known As:
- Hotel Belvedere Salou
- Belvedere Hotel Salou
- Ohtels Belvedere Salou, Costa Dorada