I stayed here in August with my ten year old daughter. It was our first holiday abroad with just the two of us so as you can imagine I was slightly apprehensive and rather stressed.
There is 3 pools at the hotel, 2 outdoors and a beautiful cold pool inside.
We were half board and the food was plentiful and delicious. There is plenty of choice, even your fussy eaters will find something to their liking.
You really are only a few minutes walk to the centre and the bus stop to bring you to all the attractions is only a 2 minute walk away.
The people in the local shops outside the hotel are lovely and very helpful. I recommend the russian supermarket at the front of the hotel, the woman there has very little english but she is such a lovely woman and was very kind to my little girl giving her sweets and making her laugh. It is the little things that make someone special.
The room really did smell!! (I see another reviewer made the same point). The only way I can describe it politely is to say it smelled as if the room was filled with urine. It was disgusting. The cleaners were in every morning and they did their job but the smell just wouldn't go. My room number was 332.
The reception staff. Well what can I say, they are rude, ill mannered and have no business being the front of house in any hotel. I must say there was one woman that was lovely and I am sorry to say that I cant remember her name now, but the rest of them need to learn how to talk to people. Checking in was a nightmare. After travelling for 14 hours and arriving at the hotel I was stood at the reception desk for twenty minutes while the two ladies enjoyed their conversation laughing and ignored me. When I said excuse me to one of them she put her hand up to my face to shush me and carried on laughing with her co worker. When one of them finally decided to deal with me she was taking her time with checking us in. I asked her what the problem was and she replied that she couldnt find my room, obviously this didnt seem to bother her because she walked away and started a conversation with one of the other hotel workers from the bar. All in all, just to check in took about 45 mins!! Like I said, the reception staff are incredibly ill mannered.
The lifts. If you are anyway impaired and unable to use the stairs, this hotel is not for you. The lifts are are very slow and unreliable. They really could do with a service. One of the few times we actually waited for it to arrive, hopped on board and waited for the doors to close... and we waited... and we waited.. no the doors wouldnt close, but I rather that, than them not opening while i was in it. I went down to reception and told one of the girls that the lift was stuck on the third floor but because the reception staff have no manners she didnt even say thank you for telling me, she didnt say anything and just walked away. Charming.
I wouldnt recommend the hotel, but other than the staff and the smell, it was fine... but that is all, just fine. I wouldn't go back.
I hope this was some way helpful.
- Official Description (provided by the hotel):
- Barely 200 metres from the spectacular Llarga and Capellans beaches, 10 minutes from PortAventura, in the heart of Salou's tourist area and next to the unique Masia Catalana (a traditional farmhouse), the Hotel Villa Dorada enjoys a privileged position in the capital of the Costa Daurada. Spacious terraces next to its spectacular swimming pools, with aquatic parties and inflatables for all ages, an outdoor bar, a children's playground for the most demanding members of the family, an entertainments team and live shows - everything you need for an unforgettable holiday. International cuisine, gluten-free dishes, varied show cooking, themed dinners and a children's buffet will delight guests of all ages. The Villa Dorada and its attentive staff are a guarantee that you won't want your holiday to end. ... more less
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- Also Known As:
- Venecia Park Hotel
- Venecia Park Salou
- Hotel Venecia Park Salou
- Ohtels Villa Dorada Salou, Costa Dorada