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“Average”
Review of H10 Salou Princess

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H10 Salou Princess
Ranked #14 of 93 Hotels in Salou
Reviewed 8 September 2013 via mobile

Stayed for 3 nights on a half board basis. Food was shocking, wouldn't feed that stuff to a homeless person.

Location was good and rooms were clean, staff on reception were helpful when we arrived.

Wouldn't take me bird here she would kick off!

  • Stayed: September 2013
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Thank Craigo85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salou Princess H, Public Relations Manager at H10 Salou Princess, responded to this reviewResponded 12 September 2013

Dear craigo85,
normally we take into consideration the comments of our customers, but this time we are going to make an exception . I feel proud to tell you that we have a pretty high level of satisfaction among our guests talking about the quality of the food.
My best regards

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491 - 497 of 1,063 reviews

Reviewed 4 September 2013

Just returned from a 11 day B/B August '13 stay at the Salou Princess Hotel and the overall holiday was a great success. Firstly efficient check-in by a multi-lingual receptionist who sorted out hiring a room safe for the holiday (€40 with €10 returnable on departure ). The rooms were adequately furnished with a balcony and table and chairs. The hand towels were changed daily and the bed linen changed every couple of days. We only had B/B but the breakfasts had a varied selection of fried food along with continental cereals and fruit. The hotel is very close to the beach - about 5min walk and is surrounded by shops/bars/restaurants.The sandy beach has parasols and lounger for hire €5 and €7 per day and a walkway that stretches along the whole lengh of the beach and at night time there is a coloured fountain display. There is a Monday street market which can be reached with a 15 min walk. But there is a larger market in Cambrils on Wednesdays which can be reached by taxi for about €15 -€20 each way.
The only downside of our stay was the hotel's pool area which when opens at 9.00am guests would rush to leave towels on the loungers to reserve them and then go off for the day, even though there is a sign saying that it was prohibited. When I complained to reception - they couldn't care less saying that there was nothing they could do. PITY!

  • Stayed: August 2013, travelled as a couple
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Thank totte365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salou Princess H, Public Relations Manager at H10 Salou Princess, responded to this reviewResponded 12 September 2013

Dear totte365,
thanks a lot for your positive comments on our hotel. Customers like you make us feel proud about the work we are making in order to satisfy all our guests.
The dissapointment you mention about the swimmingpool is quite difficult for us to cope with, but anyway we try to do our best in order not to have problems.
Hoping to see you soon

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Reviewed 2 September 2013

Location is perfect: near the sea, not far from the Port Aventura Parc and it is the very centre of the city, the bus stop is just on the other side of the road.
Breakfast is very rich and tasty.
Room cleaning was't good enough.

  • Stayed: August 2013, travelled solo
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1  Thank viki_dancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salou Princess H, Public Relations Manager at H10 Salou Princess, responded to this reviewResponded 12 September 2013

Dear vicky_dancer,
thanks a lot for giving your opinion. we appreciate it a lot.
Hoping to see you soon.
My best regards

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Reviewed 1 September 2013

Hotel is in a good location most things are easily accessible which I think is the primary plus point about the hotel. The pool is OK as was the food the entrance to the hotel gives a four star impression and staff are friendly however when saw the room we were left quite disappointed not even close to the standard of a 4 star hotel. They are pretty basic and what you would expect in a 3 star hotel however overall we had a decent holiday mainly due to the location and Salou is a nice family friendly town the food a the hotel also wasn't too bad although nothing special either. Most of the services and facilities with the hotel such as room safe, pool table, ....etc you have to pay for and outside of Sky News they have no other English TV channel available for guests. The staff at the recepetion desk are quite friendly and helpful

  • Stayed: August 2013, travelled with family
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1  Thank 4StarTraveller2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salou Princess H, Public Relations Manager at H10 Salou Princess, responded to this reviewResponded 12 September 2013

Dear 4startraveller2013,
we appreciate a lot your comments and we apologize the rooms and the food weren't good enough for you. We will continue our efforts in order to improve.
Thanks a lot.
Hope to see you soon
My best regards

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Reviewed 29 August 2013

Stayed 17th thro to 24 August and do agree with the many positive reviews - arrived late @ about 9:40 pm and just missed evening meal, but a buffet meal had been provided in the main restuarant, only problem was it was only available post 11pm so when your tired a little too late to wait, but a kind thought. Our party size was 10 persons ranged from 2yrs (grandchildren) right up to 95 some thing for every one in the local area whether a more sedate evening or night club scene for the more active members. Literally 10 mins from the beach and easy flat walking with a lovely pool area and access to sun lounges throughout the day ( as expected pool side got quickly snapped up I think from 08:30, but never bothered to get down that early) the pool and kiddy activities were ideal for our grandchildren 2 and 5 who loved every minute of the holiday. Food good quality and choice of salad bar, but not so much hot food choice either breakfast or evening meals as in other 4* H10 hotels we have stayed in and although quickly seated a little chaotic as tables not quite set on some occasions at peak times, overall our rating was 3.5*, but would recommend this hotel and location

Room Tip: Our rooms on road side, but no problem with noise when patio door shut.
See more room tips
  • Stayed: August 2013, travelled with family
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Thank FletchDi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salou Princess H, Public Relations Manager at H10 Salou Princess, responded to this reviewResponded 2 September 2013

Dear FletchD,
thanks a lot for your comments. We feel proud you enjoyed your holiday at our hotel.
Hoping to see you soon
My best regards

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Reviewed 28 August 2013

we stayed here for a week 19th aug 2013, the rooms were clean, good sized beds and bathroom, we were road side which could get noisy but we weren't there to spend time in the rooms or watch the television which only had sky news. Food was brilliant plenty of choice both at breakfast and evening, the staff were very efficiant really couldnt fault any of them, if you got your timings right there would be no need to queue and food was hot, ok you had to buy your drink but this wasn't all inclusive and compared with the other resteraunts and bars prices were very competitive
One of the good things was they dont let anybody go into the pool area until 9 am so there was no trying to find a sunbed with no towel on it, also the sun terrace away from the pool with a spa tub which never got to busy. location was perfect just a few minutes to the beach or the bars and restraunts. we have been to salou before but this was by far the best hotel we have stayed in for the money.

  • Stayed: August 2013, travelled as a couple
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Thank Gill P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salou Princess H, Public Relations Manager at H10 Salou Princess, responded to this reviewResponded 2 September 2013

Dear Gil P,
we appreciate a lot your comments. They help us to improve.
Hope to see you soon
My best regards

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Reviewed 26 August 2013

We stayed here May 2013 so I'm a little late posing the review. We arrived very late, well after midnight but check-in was quick and easy. Room was big with a pool view as requested. Two double beds and lots of space with a clean bathroom made it a good choice. Room was cleaned each day.

Location was great, few minutes walk to beach but no noise from passing traffic. Breakfasts were good, typical Spanish food, we had no complaints. We didn't eat at all in the hotel apart from this so I can't comment on any other food.

Pool was a decent size but unfortunately for us the sun wasn't shining when we visited Salou so the water was too cold to swim in. The hotel is very much a place for older people so having two young boys unable to swim we were a little uncomfortable having them run around. Entertainment was again very much geared up for older people but we don't tend to bother with it so wasn't a problem.

All in all if we were to return to Salou we would be happy to stay here however after two years running going to Salou we probably will have a change for a few years.

In summary, a very good hotel with good friendly staff.

  • Stayed: May 2013, travelled with family
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2  Thank Sarah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salou Princess H, Public Relations Manager at H10 Salou Princess, responded to this reviewResponded 2 September 2013

Dear Sarah K,
We really appreciate your comments. Thanks a lot for choosing H10 Salou Princess.
Hope to see you soon
My best regards

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Additional Information about H10 Salou Princess

Address: Avenida Principat d'Andorra 15, 43840 Salou, Spain
Phone Number:
Region: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Salou
#11 Romantic Hotel in Salou
#13 Family Hotel in Salou
Price Range: £70 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 Salou Princess 4*
Number of rooms: 327
Reservation Options:
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Also Known As:
h10 Salou Princess Hotel Salou
h10 Hotels Salou
h10 Hotel Salou
Salou Princess
H10 Salou Princess Costa Dorada

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