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“excellent holiday”
5 of 5 bubbles Review of H10 Salou Princess

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H10 Salou Princess
Ranked #14 of 94 Hotels in Salou
Bexley, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“excellent holiday”
5 of 5 bubbles Reviewed 23 May 2014

Have just returned from our holiday in h10 salou princess. When we arrived about 10.30am we were not expecting our room to be ready. When we booked in we were told it was ready. Which was brill and when we got there we found we had a room on the first floor right next to the sun terrace, so we were delighted. And to make it better we had a room overlooking the pool area. The staff werevery friendly, and always willing to to help. The food was good, different selection every day and the breakfast was always the same, but how many ways can you change breakfast there was everything you could think of, you just choose something each day. The hotel rooms are good the beds if I have to make a small gripe it is that the beds are very firm and if you suffer with a bad back you do not want a firm one. The overall cleanliness is excellent the maids are always cleaning. The location is very central to town and the beach is only a 5 minute walk away. Could not use the pool as this time of year the sun has not warmed it up yet, I Asked to have the heater put on and was told there is'nt one, that is one of the penalties of going early. To round off the whole experiece, we would say that it was a jolly good hotel. Certainly would return.

Room Tip: Check out location of rooms as some have not good views
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank theresa1076982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salou Princess H, Director General at H10 Salou Princess, responded to this review, 6 June 2014
Dear Theresa,
Thanks a lot for your comments. We really appreciate them. Hoping to see you soon. Our best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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892 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (187)
Date | Rating
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  • English first
  • French first
  • German first
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  • Norwegian first
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  • Spanish first
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English first
Glasgow, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 19 May 2014

reception staff first class .food cold variety of food but to people that can cook and like nice food it was rubbish. one set of cutlery thats not a table setting.for four star hotel. been in many three star hotels that were far superior to salou princess i think you are very over rated with four star .just back on 17th may liked salou but not your hotel .have had four holidays so far this year and food in you hotel leaves a lot to be desired . pensioners

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Margaret M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salou Princess H, Director General at H10 Salou Princess, responded to this review, 6 June 2014
Dear customer,
Thanks a lot for your comments. We really appreciate them.We will make our best in order to improve. Feel sorry your are not fully satisfied. Hoping to see you soon. Our best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 19 May 2014

I stayed at H10 Salou Princess in May 2014 with my boyfriend.


ROOMS
The rooms were an average size, cleaned daily and had everything we needed. We didn't have kitchen facilities, but we were aware of this beforehand and ate out all of the time so it did not affect us.
Though, it would have been nice to have had a kettle to make teas/coffees, we did have a mini fridge. Our room was pool view, definitely worth it. The bedroom had a lovely flat screen tv on the wall and the bathroom was very modern. The shower was amazing! The beds were very hard, though and were rather uncomfortable I must say!


POOL
The pool looked lovely, the waterfall was a nice feature. However, it was so cold that we could not get in! I don't know if this was due to the time of year, as the weather wasn't scorching by any means. Plenty of sun loungers, though. The jacuzzi was slightly warmer than the pool, so we sat in there sometimes.


RESTAURANT
We ate in the restaurant for breakfast as it was included with the room. I must admit that it was probably the worst thing about the hotel. The hotel itself is very modern and clean, and the restaurant is, too. The food itself, however, isn't great. At breakfast, there were spring rolls & chips etc. left over from the night before! Not that we would eat those for breakfast anyway. We just stuck to cereal and toast, which was enough for us and kept us going until lunch.
We ate in the restaurant one evening. We paid €15 each for the buffet as we were only bed and breakfast. Again, it wasn't great. It was better than breakfast, admittedly, but trying it once was enough. There are so many lovely restaurants nearby that are the same sort of price, so in my opinion it's better to go to one of those and have decent food.


LOCATION
The location was ideal. 10 min walk to Port Aventura theme park, 5 min walk to the beach and all the restaurants and some bars such as dannys irish bar (great bar) & 10 min walk to bonds 007 bar (great especially for the younger crowd).


STAFF
The staff were helpful. We didn’t need too much help, but whenever we did we had no problems at all! Not much to say here, all of them seemed happy and eager to help!


OVERALL
I would recommend this hotel overall. I would not recommend the restaurant, but other than that it is a lovely hotel. The location is great, the hotel looks great both outside and inside, and the staff are friendly and helpful. What else do you need? If you are somebody who stays in the hotel for breakfast, lunch and dinner then you may be disappointed as most hotel food is known to not be great, but if you are somebody who wants a nice, clean and safe place to stay near the beach etc then this is a fantastic choice!


Hope I helped!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank LydiaMadness92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salou Princess H, Director General at H10 Salou Princess, responded to this review, 6 June 2014
Dear Lidya,
Thanks a lot for your comments. We really appreciate them.Hoping to see you soon. Our best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arbroath, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 15 May 2014 via mobile

We traveled to Salou on our first holiday as a couple and paid a little extra for the Salou Princess. It's location in absolutely perfect, rooms were great (lack of British TV) and food had a wide variation and changed each night, jacuzzi, pool sauna and gym! Only downside was the pool was a tad cold! If I was to return to Salou I would only ever look go back to that hotel

Forgot to add, no more than a 10 minute walk from PortAventura

Stayed May 2014, travelled as a couple
Helpful?
4 Thank MaisonCoull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salou Princess H, Public Relations Manager at H10 Salou Princess, responded to this review, 16 May 2014
Dear MaisonCoull,

We are thankful to you about this review and to choose this hotel in your first travel as a couple.
We have improved our tv english offers and hope to see you again at H10 Salou Princess.

Thank you!

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
south wales
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 11 May 2014

My mum stayed in this hotel and I had booked into another due to a mix up. Mine was a little less money and only 3 stars, BUT the difference was so much more. It is a nice, upmarket hotel in a good sea view position , although it is set back a road from the beach;.So i definitely recommend it. Lovely weather there in May.

Room Tip: most rooms look out over the pool with it;s palm trees and the sea beyond the other hotels, but perh...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank reu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salou Princess H, Public Relations Manager at H10 Salou Princess, responded to this review, 14 May 2014
Dear reu,

Thanks a lot about your lovely comments! We are really glad to know your review.

We hope to welcome you and your mother the next time in Salou!

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 11 May 2014

Came few years back with my partner and must say very clean, friendly staff and great location. Found salou very very clean . Would definitely return. Hopefully soon with my family for a lovely relaxing holiday.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank lingy101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salou Princess H, Public Relations Manager at H10 Salou Princess, responded to this review, 14 May 2014
Dear lingy101,

Your review make us really happy and we will be proud to welcome back at H10 Salou Princess with your family

Thanks a lot!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 10 May 2014 via mobile

We stayed Easter 14 for 7 nights
Reception staff could of been a bit more friendly
We had a room on the 4th floor lovely room overlooking the pool and near to the wi fi so was able to get wi fi in our room which was helpful
The maids came in every day and made the bed and tidied but to be honest could of done a better job
The two managers in the dining room was first class attentive polite helpful couldn't of wished for better
Food was plentiful and always hot good variety
The cooks replenished food quickly when it was getting low ate far too much
Entertainment was good something every night
Shame the pool was too cold to swim in but I think that's just because it wasn't warm enough weather
The hotel is situated ideal for the beach and is not too far from the shops
Only down side was the week we was there it was 90% full of Spanish pensioners and unfortunately they walked around the place like they owned it and had no manners and expected everyone to move out of their way and in the evening moved every chair in the place to get a good spot for the entertainment
But overall as we only booked it 2 weeks before we was really pleased and would visit again
Oh over the road there is an English pub called Robin Hood bar lovely food lovely staff worth a visit

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank smithjulia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salou Princess H, Public Relations Manager at H10 Salou Princess, responded to this review, 14 May 2014
Dear smithjuli...,

We are happy with your review and we take care about your comments in order to improve.

We hope to see you soon at H10 Salou Princess.

Thanks a lot!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about H10 Salou Princess

Property: H10 Salou Princess
Address: Avenida Principat d'Andorra 15, 43840 Salou, Spain
Phone Number:
Region: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Salou
#11 Romantic Hotel in Salou
#13 Family Hotel in Salou
Price Range (Based on Average Rates): £
Hotel Class:4 star — H10 Salou Princess 4*
Number of rooms: 327
Reservation Options:
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Also Known As:
h10 Salou Princess Hotel Salou
h10 Hotels Salou
h10 Hotel Salou
Salou Princess
H10 Salou Princess Costa Dorada

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