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“VISIT NUMBER 4 GETS 5 STARS! CANT WAIT TO GO BACK NEXT WEEK! H10 SALAURIS PALACE IS NO.1!”

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H10 Salauris Palace
Ranked #2 of 94 Hotels in Salou
Certificate of Excellence
lincolnshire
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“VISIT NUMBER 4 GETS 5 STARS! CANT WAIT TO GO BACK NEXT WEEK! H10 SALAURIS PALACE IS NO.1!”
Reviewed 8 May 2014

As I write this we are just over a week away from our 5th visit to this wonderful establishment which is a real credit to the Salou tourist industry and doesnt deserve to be ranked 3rd this year on Trip Advisor. They more than deserve to be back at the top.

The staff are this hotels greatest asset and many folk fail to take this into consideration when booking a holiday as its very rarely talked about until after they return. I think it should be made very clear from the outset that year after year the same staff are seen working happily at this hotel and it is these familiar faces that help us to relax and enjoy the whole holiday.

We traveled last May 2013, there were 5 of us (plus a bump, now 8 months old). This stay lasted two weeks. The weather while we were their was the worst they had seen in 20 years, but we still managed to get a nice tan at the end of it all!

The food, as always, was excellent. It also worth noting that little changes that are made each year which improve the overall experience - last year they brought out 3 different varieties of icecream and left scoops for you to take as you wished. Aswell as that, a chocolate fountain was set up and marshmallows and other sweets were available for dipping. Another evening fresh crepes were made at the show cooking station, whipped cream, chocolate, strawberrys and icecream were available. It was all lovely and certainly I never heard any complaints from other guests about the food, other than that they will need to go on a diet on their return home!

Tables were cleared quickly and professionally and we never waited more than 5 minutes to be seated.

Our bedrooms were excellent, 3rd floor, facing the pool. We had two family rooms, which were very spacious, and had the large flat screen TV on the wall. Always kept spotlessly clean by the cleaning staff, a lovely group of ladies who take pride in their work and for whom nothing was too much trouble.

Entertainment was great too, aside from us being tired in the evenings and having two small children who were long past their bedtime, we managed to stay up for a couple of the shows. Good variety and engaging (aside from the parrots - although that was more about the noise they made!)

Pool, beautiful as always. Not too busy and space for adults and children alike to swim or play without disturbing each other. Spotlessly cleaned each morning this whole area of the hotel is a lovely addition and we never struggled to get a sunbed, even on the busy weekends.

The hotel itself had been given a freshen up with the reception now painted a cool white and new furniture outside in the casual sitting areas.

The Daisy club was again excellent and Sara and Desi were both brilliant with the kids. Lots of fun each night at the mini disco make this a must for any family.

If you are travelling to any of the H10 group it is worth joining the Club H10 loyalty program. From the first day of joining you get nice little benefits such as free cocktails for two and a little chocolate box in your room on your arrival. Its a lovely touch, not normally found in resort hotels and worth filling out the forms with Esmeralda in reception at the club desk if you have not done so before travel.

All in all, it was a another wonderful stay at the H10 Salauris Palace. Just 8 more days and we will be there once again - we cant wait!

  • Stayed June 2013, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
7 Thank Noel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion2013, General Manager at H10 Salauris Palace, responded to this review, 9 May 2014
Dear clients,

On behalf of the entire team we would really like to thank you for this ever so positive review,as we do work really hard to give every client no matter wich nationality a unforgettable stay at the H10 Salauris Palace.It is really nice to hear that you and your family have enjoyed every minut of your stay and thank you for sharing that.We also are looking forward to ahve you here again with us really soon!!

My kindest regards,

Jesús Fuente
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,415 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (463)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dundee, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 May 2014

Stayed here twice now and would return again, the hotel is within easy reach of beach, shops, etc. the hotel itself is extremely clean staff were helpful and accommodating, rooms were spotless. Food was ok ate in the restaurant sometimes but mostly ate out

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Missl70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion2013, General Manager at H10 Salauris Palace, responded to this review, 7 May 2014
Dear client,

We would like to thank you on behalf the whole team for your positive opinion and we would like to have you here again soon !!

Kind regards,

Jesús Fuente
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arklow, Ireland
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 May 2014

stopped here for a week late april on half board. good location.10 minute stroll to town and beach about the same to port aventura in opposite direction.paid extra for pool view room otherwise i would have been facing onto busy road.
i was on 2nd floor and my room was fairly quiet i heard no noise from adjoining rooms.breakfast and dinner quiet good.would probable stay here again.

Room Tip: pay extra for pool view otherwise you will be facing onto busy road
See more room tips
  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank fm53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion2013, General Manager at H10 Salauris Palace, responded to this review, 5 May 2014
Dear client,

On behalf of the whole team we would like to thank you for sharing your positive opinion,and it would be a real pleasure if in the future you would come and visit us again!

My kindest regards,

Jesús Fuente
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingston-upon-Hull, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 May 2014

me & my girlfriend stayed here for 7 nights in september last year, the hotel was kept very clean and has a big pool and plenty of sun beds. We are a both early twenties and found the hotel to be in a good location close to the beach, the nightlife & porta ventura theme park, We had a great holiday thanks to this hotel we loved the roof top jacuzzi and would stay at this hotel again if we ever return to salou.

Stayed September 2013, travelled as a couple
Helpful?
3 Thank Whatsyourbeef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion2013, General Manager at H10 Salauris Palace, responded to this review, 5 May 2014
Dear clients,

Thank you very much for taken your time to leave this positive review about your experience with us at the H10 Salauris Palace.
And we really hope to have you here again with us this year!!!

My kindest regards,

Jesús Fuente
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 4 May 2014

We stayed for 9 nights end of April/May 2014.

The hotel is in an ideal area, within walking distance to the beach and the Theme Park.
The rooms are spacious, bathroom large and very clean and kept tidy every day by the maid.

There is a shop that is open in the morning and evening selling newspapers, sweets and gifts. The restaurant serves very good food at breakfast and evening meal with plenty of choice for both Spanish, English, French and Dutch guests.

Every night there is evening entertainment with a show on so you do not need to venture out of the hotel. Jesus and his staff work very hard on reception desk, restaurant and bar - they are all very friendly and very helpful and I would recommend this hotel to anyone. We have made a lot of friends at the hotel as we come on a regular basis.

It is a family hotel so expect lots of children there during the summer holidays and half term breaks, but there is plenty to keep children happy with an animation team.

Thank you for a wonderful stay and hope to see you all again in September.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lucas9104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion2013, General Manager at H10 Salauris Palace, responded to this review, 5 May 2014
Dear client,

We would like to thank you on behalf the whole team for leaving this positive review,as we work really hard every day to make the client's stay as comfortable as posible.
We hope to see really soon again.

My kindest regards,

Jesús Fuente
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
102 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 29 April 2014

This was a week long holiday and we choose this hotel because the add said that it has a gym, an indoor pool and in April, due to weather conditions these two things might help.
But the gym was something not usable (with old, outdated equipment, full with kids playing around and with no air conditioning working and closed windows) and the indoor pool was something more close to a soup pot (4x4m) full with kids.
So, two elements for which we have chosen this hotel were missing. Other then this, the room was quite OK and the breakfast quite good. The room was also kept clean for the duration of the stay so nothing co complain about this. But the hotel is very noisy - you can hear your neighbours, the wall are really thick.
If you are looking for a quiet holiday, this is not the place. It is a kids friendly place and it was full with them.
The staff was OK and helped us when we needed some extra services so nothing to complain on this.
The internet connection available in the lobby was OK but these days you expect internet connection in the rooms, without being forces to share you space with another 50 hotel guest that are around in the lobby for various other reasons.
The outside pool was nice but the water very cold.

Room Tip: Up floors, on the pool side but it is with extra charge.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank RASuciu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion2013, General Manager at H10 Salauris Palace, responded to this review, 30 April 2014
Dear client,

We would like to thank you for leaving your opinion about your experience here with us at the H10 Salauris Palace.
Hopefully you will come and visit us again in another ocassion or futher into the season to seee some difference.

My kindest regards,
Jesús Fuente
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huddersfield
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 26 April 2014

First impressions on arrival were good. Reception staff polite and helpful. Family room was large, nice and clean and we felt we were somewhere 'a bit special'. However, air con could have worked better and, like previous reviews state, unfortunately walls were paper thin and noise levels were high. These were the only negative points though...pool area was great, roof top area lovely, dining room was light and airy and food was of a good quality with plenty of choice. There was free wifi in the reception and lounge areas and plenty of entertainment. The hotel was only a 10 min stroll to Port Aventura and the same to the Renefe train station (turn left outside hotel, past sol hotel and then right approx 5 mins walk up the road) where you can catch a train to Barcelona, well worth a visit (72 Euros return for family of 4). Would definitely choose to go back to this hotel if we ever went to Salou again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion2013, General Manager at H10 Salauris Palace, responded to this review, 27 April 2014
Dear client,

We would like to thank you for sharing your experience about staying with us at the H10 Salauris Palace,thank you for the positive review and we hope to see you again really soon!

My kindest regards,

Jesús Fuente
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about H10 Salauris Palace

Property: H10 Salauris Palace
Address: Av Paisos Catalans s/n, 43840 Salou, Spain
Phone Number:
Region: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Salou
#1 Luxury Hotel in Salou
#1 Family Hotel in Salou
Price Range (Based on Average Rates): £
Hotel Class:4 star — H10 Salauris Palace 4*
Number of rooms: 351
Reservation Options:
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Also Known As:
Salauris Palace Salou
Hotel Salauris Palace Salou
H10 Salauris Palace Salou, Costa Dorada

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