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“Brilliant first impression of Spain”

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H10 Salauris Palace
Ranked #2 of 93 Hotels in Salou
Certificate of Excellence
A TripAdvisor Member
“Brilliant first impression of Spain”
Reviewed 10 June 2014

The Hotel was bright, airy and clean. Staff were very friendly and helpful. The pool was always fairly busy but since we are not a lie by the pool family it was of no concern and it was never overcrowded, when we did go down there was room. The location was great as we were just on the edge of town and very close to everything. Port Aventura was a 10 minute walk up the road opposite the hotel along with Electric Karting and we even walked to Karting Salou. It was a bit further to go but not too far but my boys are late teens so didn't mind. You could hire bikes from the hotel and various places around Salou. We went HB and food was great. A good variety each night and even my oldest, who is quite fussy managed to eat something and try new things each night. The open grill area at the back was good and cooked something. Different every night we were there from steaks to a variety of shellfish on our last night. Great place. Would definitely go back!!!!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion2013, General Manager at H10 Salauris Palace, responded to this review, 11 June 2014
Dear client,

We are pleased to hear that the first impression was really good because that's important and we are also glad you've enjoyed the entire stay and that the children had a good time aswell.Hopefully you will come and see us again next year!!

My kindest regards,

Jesús Fuente

Manager
Report response as inappropriate
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Rating summary
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English first
Glasgow, United Kingdom
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 June 2014

Just back from holiday with my girlfriend. Amazing hotel, the pictures do it justice. Was beautiful. Staff were very helpful when we wanted to book shows like House of Illusion and done it all for us. We were only there for a week, so 3 days were took up with Portavenura, House of Illusion & Barcelona visit, we spent the other days chilling on the rooftop terrace sunbathing and in the jacuzzi. We both went to the Spa Centre in the basement and got really good full body massages, we also used the the gym, played pingpong and indoor swimming pool and jacuzzi also.

Food was brilliant, there was a wide variety and only ate out once, just to try the number 1 restaurant in salou. Would definitely stay here again if come back to Salou, make sure you try there lemon slushes from the pool bar! Totally amazing!

Stayed June 2014, travelled as a couple
Helpful?
6 Thank ChrisTKD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion2013, General Manager at H10 Salauris Palace, responded to this review, 11 June 2014
Dear client,

Thank you for leaving your review and it's nice to hear you both had a great tome staying here at the H10 Salauris Palace.It will be a pleasure for us recieving you again next year!!

Kind regards,

Jesús Fuente
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 June 2014

This hotel is fantastic. Brialliant for kids food was excellent only downfall is the drink in the hotel is expensive. ..but overall we had such a great time we will bcoming back next year cant wait ...would really recommend this hotel. ..

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank amandaclare73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion2013, General Manager at H10 Salauris Palace, responded to this review, 11 June 2014
Dear client,

On behalf of the whole team thank you for your positive review and we surtenlly hope to see you again next year!!

My kindest regards,

Jesús Fuente

Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Croydon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 June 2014

All the staff are great, Esmeralda thank you for sorting our room request.
My wife and I have stayed at this hotel about 9/10 times.......why? Simple, very good food (back to porridge now) very, very clean and very helpful staff.
A little on the edge of town but worth the short walk and look forward to going again.

Room Tip: If you want it lively go poolside if not ask for road side.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mayflairs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion2013, General Manager at H10 Salauris Palace, responded to this review, 11 June 2014
Dear client,

Thank you very much for sharing your experience that you had about staying with us,it will be a pleasure having you here again with us really soon!!

Kind regards,

Jesús Fuente
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 June 2014 via mobile

Excellent hotel in a great location. Stayed the last week if May and first week of June.

Fantastic use of the the indoor facilities as the weather was pretty poor the first week.

Kids club was brilliant, my 4 year old daughter loved to go every day, they done a brilliant job.

Only a few negative thing to say; I think the restaurant is too small for for the amount of guests, people are like Vultures at dinner time with lots of very rude people.

All three of us had been sick, lots of others at the hotel too so something isn't right somewhere around the hotel.

Pool is absolutely freezing, all you could do was shiver whilst in it. My wee one was coming out with blue lips after playing for a while.

All in all I would recommend and return myself in future

Stayed June 2014
Helpful?
5 Thank emma_laughlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion2013, General Manager at H10 Salauris Palace, responded to this review, 9 June 2014
Dear client,

Thank you for leaving your review and we would like to recieve you again next at tha H10 Salauris Palace.

Kind regards,

Jesús Fuente
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Omagh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 June 2014

Just returned frm a week here, we had a brilliant family holiday and would definitely go back here next year, we already thinking bout it! Have to especially mention the kids club, our five year old really enjoyed it and the staff are fab! Great location to shops/beach and hotel is very clean, we had a family room which was very spacious. Food was average, we were half board, enjoyed the breakfast most!

Room Tip: We had young kids and were situated above the night entertainment which went on to midnight so ask f...
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  • Stayed June 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion2013, General Manager at H10 Salauris Palace, responded to this review, 9 June 2014
Dear client,

On behalf of the whole team thank you very much for this positive review you have left and it would be a pleasure having you here again next year,if you want you can talk to our Public Relations and she can make you a club member so you'll have more advantages by visiting H10 Hotels!

Kind regards,

Jesús Fuente

Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 6 June 2014 via mobile

Just returned from a week's holiday to Salou. I would definitely recommend this hotel to friends & family- the hotel is really clean and the food has been good overall. The only downside is sometimes the food was cold, but if you are wiling to queue there are some chefs who cook steak, burgers, fish & chips etc. Portaventura is definitely worth a visit but it is very expensive... However Chuppa Chups have got a promotion where you can get a 20 euro discount if you buy 3 packs of sweets (1.83 euros for 1 pack). We didn't realise until it was too late!! We also went to Barcelona by train, you can get a train straight to Barcelona from the train station at Portaventura which is only a ten minute walk. The train journey was longer than I expected.. Took about 1 hr 50 mins. If you get a return ticket to Barcelona it's about 17 euros and you need to validate your tickets when you return ( nobody told us this & we nearly missed our train!).

Stayed May 2014, travelled with friends
Helpful?
7 Thank Katherine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion2013, General Manager at H10 Salauris Palace, responded to this review, 9 June 2014
Dear client,

On behalf of the entire team thank you for leaving your review and all the information,we surtenly hope to have you staying with us again next year!

Kind regards,

Jesús Fuente
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about H10 Salauris Palace

Property: H10 Salauris Palace
Address: Av Paisos Catalans s/n | next to Port Aventura Salou, 43840 Salou, Spain
Phone Number:
Region: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Salou
#1 Romantic Hotel in Salou
#2 Luxury Hotel in Salou
Price Range (Based on Average Rates): £
Hotel Class:4 star — H10 Salauris Palace 4*
Number of rooms: 351
Reservation Options:
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Also Known As:
Salauris Palace Salou
Hotel Salauris Palace Salou
H10 Salauris Palace Salou, Costa Dorada

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