We attend here on a family holiday - 7 adults and 4 children.
Positives: all the staff we came across worked incredibly hard. The entertainment team were on the go all the time, reception staff were approachable and helpful and the waiting staff did a great job keeping the busy dining room going. The pools were cold but generally clean. There was plenty of food and most of it was of a reasonable quality.
Areas that need improvement: apart from the reception area, the hotel is tired and grubby. Our roo had peeling floor boards and dirty tiles. The floors weren't cleaned thoroughly which was okay for us but not for other members of the family who have a crawling baby. The play park is run down to the point of being dangerous - I had to get several splinters out of my daughter's toes! The noise level is ridiculous at night. The snack bar food is rubbery and cold. The 'lifeguard' never looked up from his iPod! The sun loungers were dirty and many were cracked and broken.
The biggest issue for me, though, was the behaviour of some guests. I appreciate that this is not the fault of the hotel and I suspect it's the reason that the hotel needs such a major overhaul! Lots of children were left unsupervised and were fighting and spitting whilst some parents sat in the bar at night. Food was left around the pool on sun loungers and drinks were spilt and not cleared up which encouraged the enormous ants!
Having said all this, we made the most of it and enjoyed ourselves. If the staff had not been so good, I'm not sure that would have been possible.
- Official Description (provided by the hotel):
- The Villa Marina is a friendly family orientated hotel offering all inclusive holidays for families to enjoy and not have to worry about entertainment, food and drink for the duration of your stay. Everyone can relax and enjoy the facilities of 2 swimming pools, one with child section, adults only rooftop solarium with Jacuzzis, buffet style restaurant, snack bar, Play Park for the children, outside cinema screen, large terrace and bar area. Our resident English Speaking Entertainers are here for you 7 days a week keeping all the family entertained day and night, and to give you that little bit extra in your evening entertainment we have external, professional shows, to add to your all inclusive package. To ensure our customers have a relaxing and enjoyable holiday the entertainment and bar finish at 00.00 This friendly 3* all inclusive hotel is only 15 minutes away from Reus Airport, 10 minutes away from the Port Aventura theme park and a 10 minute walk to the beach giving you the ideal holiday base. ... more less
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- Also Known As:
- Hotel Villamarina Club Salou, Costa Dorada
- Villamarina Club