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Eurosalou Hotel
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Reviews (1,451)
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All reviewseuro saloupool barbar stafftoastiesall inclusive packagestar hotellocal spiritsgreat holidayminute walk to the beachbad reviewsplenty of choicefamily holidayburgeradult entertainmentkids discoanimation teamhotel is situated
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Reviewed 6 July 2014 via mobile


We spent a week in the Eurosalou for my wife's 30th birthday and our 6th wedding anniversary. On the whole the hotel was of an excellent standard. Our hotel rep Mel was second to none offering top advice and support throughout the week, even to the last minute at the airport on our return journey fast tracking us through check in. ( cheers Mel). The food was ok. Plenty of choice, some of the staff however were quite rude. The cleaners unfortunately did not clean the rooms to a very good standard, the floors in our room were not cleaned all week and the bathroom was barely touched. Reception staff were very helpful and pleasant.

Location. Perfect for the town and beach, only a short walk to both. Highly recommend the fountains on the beach at night absolutely spectacular.
Only a 40 minute transfer to the hotel by coach.

Entertainment. Unfortunately the adult entertainment was poor. The kids club however was Excellent and all 8 of the children in our party had a blast. Thanks to Aleena and Josef.
We will definitely return soon.

A few tweeks to be made to make the Eurosalou an even better hotel.

Stayed: June 2014, travelled with family
6  Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inma G, Director de Relaciones Públicas at Eurosalou Hotel, responded to this reviewResponded 7 July 2014

Dear Richard

Thank you for taking the time to share your experience.
We would like to let you know that we’ve forwarded this information to our staff in charge.
Your comments help us make the necessary improvements to make our hotel better. We hope that you enjoyed your stay despite the negative points you are mentioning and you will give us another opportunity to welcome you to our hotel again.
Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2014 via mobile

Just returned from a fortnights holiday here with first choice. Upon arrival the check in was friendly and efficient. There is a charge for hiring the safe, part of which is refunded at the end of your stay. We always hire a safe on holidays and place all our valuables into it to ensure peace of mind. You are given your all inclusive wristbands and room keys which you show to barstaff when ordering drinks at the bar. Local drinks and soft drinks are included and you pay half price for branded drinks. The all in clusive service at the bar runs from 11am to 23pm. Meals are 8 til 10 breakfast 1 til 3 lunch and 7 til 9.30 dinner. Very good selection of food. You will always find something to eat. I am a vegetarian and found lots of items to eat and meat and fish eaters will be pleased to see a good selection. It is very clean here and throughout the hotel. There are lifts in the foyer to take you to your rooms.

The rooms are all refurbished and have a clean modern look. We had two rooms with two beds in each. The bathroom is very nice with a really powerful hot shower and no horrid mould or dirt anywhere. Basic toiletries in sachets are provided. The maids wash the toilet and bath over and the floors every day and our sheets were changed a few times. The beds had mattress protectors on and were comfortable. You get two hand towels and two bath towels and these were changed every day for us whenever we put the used ones in the bath. The towels were slightly discolored but clean. We had an issue with air con unit not working but the next day we changed rooms. Maintenance were keen to try and resolve our problem and were working to try to repair it but the rep moved us. I did note that the unit had been repaired the day after in our original room. The pool is clean and the area is washed down every day prior to opening at ten am. It has steps down to it. The bar pool serves chips hotdogs and burgers during the day. The pool area is used at night for entertainment and this starts at nine with mini disco. The hotel is about ten minutes walk from promenade and beach.It's is in a residential area and the hotels music stops about 23.40. The medical 24 hour unit is quite close and there is a market every Monday four streets away. The road train costs three euros and is a good way to familiarise yourself with the area. There are three routes. There is a fountain light show every weekend at 10 pm on the promenade and it is very pleasant strolling along the seafront during the day and night. With lovely cafes restaurants and shops and bars it felt very family oriented and pleasant as it is in old town salou. It was a lovely holiday and the first choice rep is around a lot of the time to help should you need ideas for things to do. The hotel will provide a picnic bag for you if ordered before 730pm the night before. You then collect at restaurant after 8am. People did this prior to trips or a day out at the beach. We had two cheese sandwiches and two luncheon meat but they don't eat butter abroad which I don't find a problem. Bottle of water and two pieces of fruit are provided too. We enjoyed our holiday.

Stayed: July 2014, travelled with family
5  Thank Cheryl P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inma G, Director de Relaciones Públicas at Eurosalou Hotel, responded to this reviewResponded 7 July 2014

Dear Chery

We are very happy that you were satisfied with our services and so pleased to read all your compliments.
For us is very important to be informed that you had a pleasant holiday in our hotel. Your comments help us make the necessary improvements to make our hotel better.
We look forward to welcome you again in our hotel,
Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

We managed to get a cheap, last minute deal here through First Choice and despite some very average reviews were looking forward to a relaxing break. The hotel is well located, just a short walk to the beach and in the quieter part of Salou. The hotel reception area is welcoming though a few of the seats were a little tired. Check in was quick and easy, our room was on the fifth floor facing away from the pool which made it quieter and we had the sun in the evening. The room, though small, was comfortable with a good shower room and flat screen TV with two English channels but we weren’t there to sit in our room watching TV! The restaurant could be quite busy but we always found a table and were quickly served drinks (average wine but good beer). The food was varied, with plenty of salads, fruit and meat dishes, even chips and burgers for the less adventurous! Staff on the whole were very good considering the attitude of some guests. We also found the bar staff helpful and cheerful. Outside there is a small terrace and pool for those who don’t wish to leave the comfort of the hotel but we chose to venture out and see the sights, Cambrils is only a five minute bus ride away but well worth a visit. During our stay we hired a safe for our valuables but my wife had kept a few pounds sterling in a casual bag and on our return home she found the money had been taken which put a somewhat sour end to what had been a very enjoyable break. Management need to address this problem as we are not the only ones who have had a theft from their room. The housekeeping staff seam to think this is acceptable.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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7  Thank Silverfox468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inma G, Director de Relaciones Públicas at Eurosalou Hotel, responded to this reviewResponded 4 July 2014

Dear Guest

Thank you for taking the time to share your experience
Your comments help us make the necessary improvements to make our hotel better. We hope that you enjoyed your stay despite the negative points you are mentioning and you will give us another opportunity to welcome you to our hotel again.
Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

We stayed at the eurosalou with friends in September. It's all inclusive and does what it says on the tin. The location isn't great (knew that when booking, not a gripe just my opinion - no scenic view, quite noisy/busy) and the rooms, although functional could do with updating (when upstairs flooded us from their shower a handyman showed up with a mastic gun to fix it...) the food was good but lacked variety (same thing daily) Good vegetarian choices and lots of fresh fruit though. Staff were friendly and helpful, the thing that really let it down was the tiny (& freezing!!) pool, which didn't open until 9am and when it was open blared music (very club 18-30) all day and the toilets which really stank (as a nurse I have a pretty strong stomach but they were vile!). If you're after a cheap get away then this will do the job but I don't think it's for me.

Stayed: September 2013, travelled with friends
2  Thank Hannah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inma G, Director de Relaciones Públicas at Eurosalou Hotel, responded to this reviewResponded 3 July 2014

Dear Guest

We appreciate you taking the time to review your stay with us and for providing us with your feedback.We are sorry that problem with wáter occurred during your holidays. We hope that you enjoyed your stay despite the negative points you are mentioning.
Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

Nice hotel set in the old town of Salou so no noise it was nice and clean the room are small and not enough cupboard space the beds are very comfortable , the pool area is quite small so there are not enough sunbeds for all the day and evening entertainment was not very good and never started on time. The food is very good with a wide choice but the restaurant again it is quite small so moving around is not easy and the plate clearing was not to good the bar staff are very good and quick . The beach is about a10min walk and to get to the new part of Salou again its around 30 to40 min walk but it is a nice promenade to walk along

Room Tip: Ask for a room pool side as the front over looks a main road.
  • Stayed: June 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank beach28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inma G, Director de Relaciones Públicas at Eurosalou Hotel, responded to this reviewResponded 3 July 2014

Dear Guest

Thank you for taking the time to share your experience.Your comments help us make the necessary improvements to make our hotel better. We hope that you enjoyed your stay despite the negative points you are mentioning and you will give us another opportunity to welcome you to our hotel again.
Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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