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“I look forward to going back for my 6th yime”

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MedPlaya Hotel Calypso
Ranked #34 of 94 Hotels in Salou
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“I look forward to going back for my 6th yime”
Reviewed 28 December 2012 via mobile

My fiancé and his family love this hotel and at first I was sceptical but now I love it. The reception staff all know us, the restaurant manager always shakes hands with us, as does the bar manager and even the hotels president and his son as well as one of the bar staff are now Facebook friends! I love this hotel and can't wait to go back and SOON!

  • Stayed July 2012
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Helpful?
3 Thank PinkbananaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerServiceMgr, Public Relations Manager at MedPlaya Hotel Calypso, responded to this review, 31 December 2012
Thanks for your review of your stay with us in the Hotel Calypso. We are pleased to hear that again the hotel ticked all the boxes for you and look forward to welcoming you back to stay with us soon!
Happy New Year to you!!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (381)
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English first
Taunton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 December 2012

Stayed at the Calypso in September 2012, was great clean hotel great entertainment close to town, market, beach and bus stops, food was lovely staff where helpful and friendly. Nothing to complain about other than single beds.

  • Stayed September 2012, travelled as a couple
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Helpful?
16 Thank MissSnigs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ebbw Vale, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 November 2012

2 adults and 5 children ages 4,12,15,15 &16.spread over 3 rooms.only 2 lifts in building 1 where the reception is but just about managed.rooms good but cramped with 3 beds.cleaners were good although shouting to each other constantly and very loudly every day did start to get to us.we were above the main restaurant but didnt mind the banter from below.alfresco for snacks were great in between meals but it only lasted the 1st weekend so by the monday you had to go to the main restaurant for main meal times with snack times in between.wouldve been good if they informed guests before hand!food was then less options with most days mis-matched to make a proper meal.everything started being packed up for winter which wasnt pleasant.drink machines were hit and miss with being turned off randomly(mostly off).most staff looked fed up with guests too.only 1 lady seemed to smile and was very hard working around the main show room and the gentleman in the restaurant who would re-open a section of tables to have our meals.i would never go this late in season again(13th oct for 1 week)so maybe it wouldve been better before then?

  • Stayed October 2012, travelled with family
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Helpful?
8 Thank helenwubby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerServiceMgr, Public Relations Manager at MedPlaya Hotel Calypso, responded to this review, 31 December 2012
Thank you for your comments about your stay with us at the hotel Calypso. We are sorry to hear that there were some aspects of the hotel which did not meet with your expectations. The majority of our guests rate the service and standards offered by the Hotel Calypso very highly, and many return to stay with us year after year. We hope that your overall holiday in Salou was enjoyable, and would like to take this opportunity to wish you a Happy New Year!
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Sunderland, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 November 2012

we stayed at the calypso hotel in salou from 27th october to 3rd november. what a nightmare. everywhere in salou was closed or closing down due to the end of season. we were booked into the calypso hotel for one week. all week we had no entertainment and no background music in the hotel. the food was cold and disgusting, chicken nuggets and fries, breakfast , dinnertime and evening meal times. left overs being recycled. when l complained about the food l was told that due to the hotel closing down for the season they were using up stock in the freezers. lt was at all times ineditble. The rooms were ok but the double bed was two camp style beds put together. walls were that thin you could hear everything going on either side of you. lf all the above was not sufficient for a complaint the pool area was more like a building site.the pool was dirty with plastic cups and leaves in. bins were not emptied and there was rubbish lying about , due to this we were constantly covered in flies and wasps. Gents toilets were blocked so you had to queue for the cubicles in the only toilets in the bar area. Sick on the floor that must have been there for about 3 days. drunken yobs running about all day and night. l could go on for ever, this experience left us disappoint. we did not even have a thomson representiative all week.

  • Stayed October 2012, travelled with friends
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Helpful?
8 Thank steven c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerServiceMgr, Public Relations Manager at MedPlaya Hotel Calypso, responded to this review, 27 November 2012
Thank you for your review of your recent stay with us at the Hotel Calypso in Salou.
We are sorry to hear that you were disappointed with various aspects of your stay with us.
At Med Playa we follow very strict hygiene processes and procedures and we are surprised by your comments about the hotel cleanliness.
Our Hotel Manager is always available to attend our guests and any issues in the hope that they can be resolved during their stay with us and avoiding disatisfaction.
The Hotel Calypso is a popular hotel ini Salou with many of our guests returning to stay with us time after time because of the standards and levels of service offered. We are sorry that you do not share their opinion.
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Travellers are raving about these Salou hotels

Durham, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 November 2012

We stayed at this hotel all inclusive from 27th October to 3rd November. It was absolutely terrible. I read reviews before we went and some were poor but most were good, so we went with an open mind. I have never been so disappointed in my life. The food was inedible and could only be described as cold slop. It was repetitive and unappertising. I didn't expect it to like home cooking, but I expected to be able to eat it. Instead we had to eat out. We were told the hotel was closing on the Sunday after we left and they were probably using up what they had in the freezers. The walls were paper thin and you could hear everything from the next door rooms. There was no entertainment during the day and minimum entertainment on an evening. There were teenagers and young children running around like wild animals from early morning until bars closed. They were never stopped. In their defence though, they were probably bored as the pool was too cold. On the plus side, the beds were comfortable, the staff were nice, and the scenery along the beach was lovely, however we will never go back. This hotel should be rated a two star.

Room Tip: I would not recommend any rooms as everyone we spoke to felt the same as us
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  • Stayed October 2012, travelled with friends
    • Value
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Helpful?
3 Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerServiceMgr, Guest Relations Manager at MedPlaya Hotel Calypso, responded to this review, 12 November 2012
Thank you for your review of your recent stay with us at the Hotel Calypso. We are very disappointed to hear that the hotel did not meet with your expectations.
The Hotel Calypso is a popular hotel in Salou, with many of our guests returning year after year because of the standards and service offered, and we are sorry to hear that this was not your opinion at all.
The Hotel Manager and her staff are keen to ensure that our guests have the very best holiday possible and make every effort to resolve any issues experienced whilst they are still with us at the hotel - we are sorry that this was not possible on this ocassion.
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Sunderland, United Kingdom
Level Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 7 November 2012

i have just returned from this hotel after a family holiday. There was me, my 2 daughters, my granddaughter and my nephew. the food was terrible or in other words slop, and the same everyday. someone had vomited in the bar area one night and it was still there the next morning. ive slept in a better bed at a caravan. the walls were paper thin and we heard everything that the couple next door were doing! its suppose to be a family resort and we had stag dos and hen partys. and 2 school trips of around 200 teenagers! We never seen a rep for 5 days and only seen 1 kids disco for the week. the only good thing about our holiday here was whe it was time to come home. Dont waste your money on it

  • Stayed October 2012, travelled with family
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Helpful?
6 Thank LisaWilky1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 November 2012

This hotel is suitable for families however i wouldnt reccomend taking the kids away during half term only when its in season as there is nothing for kids to do. Iv just come back from this hotel after a few nights, the food wasnt great and wasnt always hot sometimes cold and felt that because we came when it was out of season they didnt really cater that well always the same food near enough every day not a great selection especially for the kids. The rooms were cleaned every day but the walls are very thin so you can hear everything the only best bit about this hotel was that the beds were comfortable, they had memory foam mattresses. Didnt always find reception helpful or even polite. If you do want a cheap holiday then this is the hotel you need to go to my opinion would be its a 2* hotel and you get what you pay for.

  • Stayed October 2012, travelled with friends
    • Value
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Helpful?
3 Thank Shopaholic_1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about MedPlaya Hotel Calypso

Property: MedPlaya Hotel Calypso
Address: Pompeu Fabra 54-62, 43840 Salou, Spain
Phone Number:
Region: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Salou
Price Range (Based on Average Rates): £
Hotel Class:3 star — MedPlaya Hotel Calypso 3*
Number of rooms: 514
Reservation Options:
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Also Known As:
Hotel Calypso Salou
Calypso Hotel Salou
MedPlaya Hotel Calypso Salou, Costa Dorada

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