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“ann swindon AMAZING HOTEL”

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MedPlaya Hotel Calypso
Ranked #36 of 94 Hotels in Salou
Swindon, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“ann swindon AMAZING HOTEL”
Reviewed 28 June 2014

Returned friday 27th june from a week stay at Hotel Calypso with 3 friends. What a beautiful stay it was and would definitely return, in fact cant wait to book another holiday there. There was nothing to fault this hotel. Kept very clean, room was basic but had everything you needed. The staff was the most to stand out with this hotel everyone from reception staff, cleaners, bar staff, restaurant staff were always happy and joined in with so much. The Entertainment staff were exceptional what a week of entertainment we had could not fault it. Food was unbelievable so much choice and the snacks at the Al Fresco bar were like having a full meal. The pools were so nice and never saw one unhappy child. Disney night and Grease night were brilliant. Some of the foriegn people staying there were very rude and thought they could just jump queues but the staff noticed this and made them step back into line. Most of all we had an amazing holiday rep there called Ellis nothing was to much trouble for her. I have been on many all inclusive holiday of which you dont hardly see the reps but Ellis was there every day and we always knew where to find her if she wasnt as board was left on her desk. She is an asset to the hotel. All in all as you can read this is the Hotel to try. Lots to do off hotel as well and salou is a beautiful place, Loved the Victoria Pub for Karaoke many laughs there to. Will definitely be going back to Hotel Calypso

Room Tip: if you are facing the road in Calypso 1 it can be noisy. Walls are thin and you can here people in n...
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ann b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerServiceMgr, Guest Relations Manager at MedPlaya Hotel Calypso, responded to this review, 30 June 2014
Dear ann b
Thank you for taking the time to review your recent holiday with us at the popular Hotel Calypso.
It is very pleasing to read that you and your friends had an enjoyable stay with us and that the hotel met with your expections.
At the Hotel Calypso we aim to offer our guests the very best holiday experience possible and it is always rewarding when we receive this positive feedback.
We sincerely hope that we can look forward to welcoming you back to stay with us on future occasions.
Kind regards
Sue, Guest Relations Team, Med Playa Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (376)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
leeds
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 June 2014 via mobile

Returned yesterday from a 7 night stay at this hotel, with my partner and 8 month old little boy!
Having stayed for a few days last year we knew what to expect and wasn't disappointed!
Check in was fast and reception staff we're helpful. The room was basic but got everything we needed and plenty of wardrobe space for is all! We did ask for a pool view in calypso 1 but got allocated a room overlooking the road in calypso 1! Was very noisy so if your a light sleeper it may disrupt u but this didn't cause us any problems. Walls r paper thin so can hear everything that's going on next door right down to talking/snoring!
Entertainment team r fab! Right from the word go they work so hard and some of the nightly shows r amazing! Especially the Disney night!
Pool areas can get a bit cramped but it's what to expect from a hotel, everyone wants to catch the sun before returning to rainy England!
Food is great too, the snack bar/BBQ area is faultless and would happily eat all the time from here! Breakfast and tea was the same as any all inclusive, can get slightly repetitive but we always managed to find something we liked!
Bar staff work long hours but we always managed a smile and was willing to help if needed!
All in all a fantastic holiday and will happily return next year. Just watch out for the Russian guests, they will happily barge you out of the way even if u have a pram so they can access something before u... Lift/bar/restaurant etc! Xx

Stayed June 2014
Helpful?
1 Thank louised237
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 June 2014 via mobile

Was sceptical about the hotel after reading the reviews . But was great . check in took a little longer than would like but they were checking a lot of people in . found rooms very easy not the biggest but a good size and clean .The room seemed to be cleaned every day . The staff was friendly and helpful especially the bar staff you got proper pint glasses and no limits . kids club was good nice pools . entertainment was fantastic overall great family holiday would go again.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cos h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 June 2014 via mobile

We have just come back from a week at the Calypso. Salou is a great place to visit, as for the calypso . Well let's start with the rooms they are clean but very basic we were at the front of the hotel so their was a lot of noise from 6am all the way through till 2am the next morning .The location is great ideal for the beach and PortAventura.the food however is a different thing I would say 50% of the time it was ok but the rest was uneatable we went all inclusive and ended off spending a lot of money on food you just could not eat in the hotel every day

Stayed June 2014
Helpful?
3 Thank Jswinton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerServiceMgr, Guest Relations Manager at MedPlaya Hotel Calypso, responded to this review, 2 July 2014
Dear Jswinton
Thank you for taking the time to comment on your recent stay with us at the Hotel Calypso.
This is a popular hotel in Salou with many of our guests returning to stay with us year after year. We are pleased to hear that in general you were happy with the hotel, although you were disappointed with the food, At the Hotel Calypso we do our very best to offer varied menus to suit a wide range of nationalites and dietary requirements, including our buffet restaurant and our al fresco restaurant, and we are sorry that you were not completely satisfied with the selection on offer.
We hope that in spite of this, your overall stay in Salou was an enjoyable one
Kind regards, Sue, Guest Relations Team, Med Playa Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 June 2014

This hotel was clean, friendly and full of fun. The entertainment team were none stop and worked very hard to make your holiday fun. The food was excellent. Rooms were basic but very clean. We went with our 6 yr old Grandson who really enjoyed the thomsons kids club

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Graham726
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Airdrie, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 June 2014

So the 6 of us jetted out to Salou for the first two weeks of June and I must say we really enjoyed our time in this hotel. For me the stand-out point was the helpfulness of the staff. A couple of minor examples: Upon arrival we find only 2 beds in one of the rooms, go downstairs (at 10:30pm) and within 10 mins we have 3rd bed; we use bowling alley on-site a few days later and couple of hours later the person running it comes out to find us, whilst we are watching evening show, to return my daughter's ring (which she had removed whilst bowling). Nothing major, just small acts of kindness and acting promptly but to me they exemplify the staff attitude and that was to be as helpful as possible. Needless to say the hotel was scrupulously clean etc. Rooms small but I don't go on holiday to sit in room. Air-con worked very well. Entertainment staff were also very enthusiastic and friendly an overall great bunch of people. The guests (when we visited) were from a range of countries and all were catered for (which did make some announcements last a bit!).

No issue recommending staying here.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerServiceMgr, Guest Relations Manager at MedPlaya Hotel Calypso, responded to this review, 30 June 2014
Dear Mark C
Thank you for taking the time to review your stay with us at the popular Hotel Calypso.
We are very pleased to hear that you and your family had an enjoyable stay with us and it is particularly pleasing to see that you have highlighted the service of our staff. We are very proud of our team at the Hotel Calypso and we will ensure that they get to see your feedback.
We sincerely hope that we can look forward to welcoming you back to stay with us at the Hotel Calypso or one of our other Med Playa Hotels on Mainland Spain in the future
Kind regards
Sue, Guest Relations Team, Med Playa Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coventry, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 June 2014

The hotel has everything you need. Great staff with a very pleasant & helpful attitude, every one speaks English if you have problems, the entertainment people during the whole holiday were none stop & jollying everyone up without being too overboard, Valery is a nutter but brilliant with everyone. I have been to Salou quite a lot & this hotel is by far the best yet. There is a happy cheerful atmosphere at this hotel, which makes for a friendly place. I will definitely go back.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Alec M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about MedPlaya Hotel Calypso

Property: MedPlaya Hotel Calypso
Address: Pompeu Fabra 54-62, 43840 Salou, Spain
Phone Number:
Region: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Salou
Price Range (Based on Average Rates): £
Hotel Class:3 star — MedPlaya Hotel Calypso 3*
Number of rooms: 514
Reservation Options:
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Also Known As:
Hotel Calypso Salou
Calypso Hotel Salou
MedPlaya Hotel Calypso Salou, Costa Dorada

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