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“Customer communication” 5 of 5 bubbles
Review of MedPlaya Hotel Calypso

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MedPlaya Hotel Calypso
Ranked #32 of 95 Hotels in Salou
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Customer communication”
5 of 5 bubbles Reviewed 7 July 2014

After I flew home I realised I left my daughters bedtime blanket in our hotel room, after sending an email, the communication has been great. I could not fault the staff, entertainment, facilities everything was really well run. The head waitress in the restaurant was extremely helpful and kind, the rooms were always prepared to a high standard, one if the best holidays I've had in a long time. Better than a 3 star!!!!!! Clare

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Kerwinbeynon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,957 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (370)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
newcastle
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 4 July 2014 via mobile

We just returned from our 2nd visit and loved it even more than the first. My 4 yr old had so much to do all day everyday. The entertainment was brilliant, this is one of the reasons we returned. The rooms are basic but fine, the food was lovely too. All the staff we lovely and the entertainment team were so friendly. We will definitely return to calypso amd hopefully soon

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank avenueNewcastle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coleraine Northern Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 2 July 2014

Stay at calypso may 14 all inclusive with my 7yr old. Staff very nice food good. Great pools plenty of other young children for my son to play with. Our balcony faced the night time entertainment which was great so I could enjoy with out keeping my son out late. . Entertainment excellent best so far on any holiday. 10 mins walk into salou main street lovely beach found a nice quiet beach cove 10 mins walk up hill. We walked in la pineda enjoyable 30 mins walk. . Great water park there.

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank Una D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerServiceMgr, Guest Relations Manager at MedPlaya Hotel Calypso, responded to this review, 4 July 2014
Dear Una D
Thank you for your review of your recent stay with us at the Hotel Calypso.
We are pleased to hear that you had a great time with us, and hope that we can look forward to welcoming you back again
Kind regards
Sue, Guest Relations Team, Med Playa Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middlesbrough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 2 July 2014

me and my partner and six kids...yes six kids..lol.......spent a weeks all inclusive here, and it was very good,,,,entertainment staff were fantastic....pools were spotless and manned at all times,,,,plenty of food was on offer at all meal times,,,,rooms were cleaned daily....my only whinge was a very busy breakfast time.....10 mins from beach....5 mins from shops and bars....10mins on the bus to portaventura theme parks,,,,,10 mins on the bus to acropilis water park,,,,,the dolphin show is a must....gabbers bar is the place to go for discount tickets,,,just ask gary , hes always on the door......a handy tip....take a kettle with you if your an early riser or an up all nighter

Room Tip: there all fine
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerServiceMgr, Guest Relations Manager at MedPlaya Hotel Calypso, responded to this review, 4 July 2014
David M
Thank you for your comments regarding your recent stay with us at the popular Hotel Calypso.
We are pleased to hear that this popular hotel ticked all the boxes for you and that you and your family enjoyed your holiday in Salou
We hope that we can look forward to welcoming you back again!
Kind Regards, Sue, Guest Relations Team, Med Playa Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 2 July 2014

We have just returned from the calypso we stayed from the 17th June-1st July all inclusive. This was our 4th stay at the hotel. Can't fault the hotel at all. Great family orientated hotel. Food available all day. Plenty of choice. Plenty of sun loungers around the pools. Clean pools, clean hotel. Staff are so friendly and helpful. My 7 year old joined the kids club and loved it. Especially the chocolate party ha. She also joined in all the shows with the med playa entertainers who are great Mafalda is mad :-) love it!
Our only bug bear was some ignorant people who didn't like queuing for lifts and would push in front of us even though we were stood with a buggy! (Not sure of their nationalities but they weren't English).
Overall we can't fault this hotel. We will definitely be visiting again soon! We also met a few people who were there last year when we were there and there were a few others who were on return visits.

Room Tip: Ask for pool view as other view is of the road. We have always stayed in calypso 1 and would recomme...
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Nblyth123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 July 2014 via mobile

This is a brilliant hotel especially if you have children, the pools are excellent and the playground, you could sit between one of the children's pools and playground and the kids could go from one to the other and you could see them clearly, witch I found good, the rooms are not a bad size and beds comfy, I'm a fussy eater but always found something to eat at mealtimes, and the salads were excellent, the kids loved getting their own food at their own buffet, and my partner tried loads of different foods and found them good, it was a nice stroll to the beach and there's a miniature train that takes you round the resort, some of the hotel shows were very good, especially the Disney show, dirty dancing and grease, we went on the trip to Barcelona zoo and free time in Barcelona, it was a good day out, also the house of illusion was a very good night out aswel, chaplains was also a good night out, they had show on for kids first dolled by tribute acts, hypnotist etc, all in all really enjoyed both the hotel and the resort, well done calypso

Stayed June 2014, travelled with family
Helpful?
4 Thank lynnt66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 28 June 2014

Returned friday 27th june from a week stay at Hotel Calypso with 3 friends. What a beautiful stay it was and would definitely return, in fact cant wait to book another holiday there. There was nothing to fault this hotel. Kept very clean, room was basic but had everything you needed. The staff was the most to stand out with this hotel everyone from reception staff, cleaners, bar staff, restaurant staff were always happy and joined in with so much. The Entertainment staff were exceptional what a week of entertainment we had could not fault it. Food was unbelievable so much choice and the snacks at the Al Fresco bar were like having a full meal. The pools were so nice and never saw one unhappy child. Disney night and Grease night were brilliant. Some of the foriegn people staying there were very rude and thought they could just jump queues but the staff noticed this and made them step back into line. Most of all we had an amazing holiday rep there called Ellis nothing was to much trouble for her. I have been on many all inclusive holiday of which you dont hardly see the reps but Ellis was there every day and we always knew where to find her if she wasnt as board was left on her desk. She is an asset to the hotel. All in all as you can read this is the Hotel to try. Lots to do off hotel as well and salou is a beautiful place, Loved the Victoria Pub for Karaoke many laughs there to. Will definitely be going back to Hotel Calypso

Room Tip: if you are facing the road in Calypso 1 it can be noisy. Walls are thin and you can here people in n...
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  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank ann b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerServiceMgr, Guest Relations Manager at MedPlaya Hotel Calypso, responded to this review, 30 June 2014
Dear ann b
Thank you for taking the time to review your recent holiday with us at the popular Hotel Calypso.
It is very pleasing to read that you and your friends had an enjoyable stay with us and that the hotel met with your expections.
At the Hotel Calypso we aim to offer our guests the very best holiday experience possible and it is always rewarding when we receive this positive feedback.
We sincerely hope that we can look forward to welcoming you back to stay with us on future occasions.
Kind regards
Sue, Guest Relations Team, Med Playa Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about MedPlaya Hotel Calypso

Property: MedPlaya Hotel Calypso
Address: Pompeu Fabra 54-62, 43840 Salou, Spain
Phone Number:
Region: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Salou
Price Range (Based on Average Rates): £
Hotel Class:3 star — MedPlaya Hotel Calypso 3*
Number of rooms: 514
Reservation Options:
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Also Known As:
Hotel Calypso Salou
Calypso Hotel Salou
MedPlaya Hotel Calypso Salou, Costa Dorada

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