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“Good location, excellent service and good value”

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Ona Jardines Paraisol
Ranked #43 of 93 Hotels in Salou
Reviewed 15 December 2012

The apartment block is a bit anonymous with the reception in a small number of shops/cafe on the frontage of the building. The staff were very helpful and knowledgable about where to eat and sites to see. The apartment itself was of a good size, clean, comfortable and well equipped although it would have been a bit cramped for 6 people ( we were 4) as there was only one bathroom. There were 2 lifts and a good size outdoor pool. There were 3 supermarkets within 5 minutes walk and a bakery for fresh bread, rolls and cakes a couple of minutes away. Salou is well served with shops, cafes and restaurants and the Monday market is good. The beach is excellent and is about 15 minutes walk fron the apartments. Cambrils just along the coast, has quite a few more restaurants if you want a change. We went into Barcelona twice using the train (station about 10 minutes walk) which cost 15.60 euros each, took about 1 hour 20 minutes and the trains frequent with the last one back at 8.25pm. Well worth a visit . Overall a good holiday

  • Stayed: October 2012, travelled with family
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6  Thank Geoff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnaHotels, Director de Relaciones Públicas at Ona Jardines Paraisol, responded to this reviewResponded 4 February 2014

Dear guest,

Let me thank you for the time spent on your comment and for sharing it with all TripAdvisor travellers.
It is always a pleasure to see firsthand the satisfaction of all our customers and to know that in your specific case we have achieved our ultimate aim. This encourages us to keep working on the same basis every day.
We hope to see you again at Ona Jardines Paraisol, and do remember that we are entirely at your disposal for anything you may need.

Kindest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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76 - 82 of 261 reviews

Reviewed 5 November 2012

The condo was very clean. The front desk staff was welcoming and so helpful. We were surprised to have water and milk in the refrigerator. The owner sent up a bottle of Champange after seeing my sisters passport and noticed it was her birthday. We booked a wonderful tour of Barceloiena with Jonathan. We befriended two other couples staying at Jardines. Both couples were pleased with their condo's and the staff. Do not hesitate to book this property!!

  • Stayed: October 2012, travelled as a couple
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3  Thank Rox6415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnaHotels, Director de Relaciones Públicas at Ona Jardines Paraisol, responded to this reviewResponded 4 February 2014

Dear guest,

Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona Jardines team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one.
We are sure that all your suggestions will help other customers to enjoy their stay at Ona Jardines Paraisol even more.
We look forward to welcoming you back to the hotel.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2012

The town is a tourist location, few minutes walk from the major sights. Equipped, comfortable and suitable for couples. Around the hotel parking is free of charge, and you can park at the hotel for a fee. the fault in the unit is wi-fi dusconnected all the time. The pool is nice, there is plenty of room to sunbathe around, and quiet. Because of the structure, the room didn't suffer from sun ray paneterating and heating. In the period we were, was quiet and we could enjoy a pastime in the room. Should request non-smoking room for those suffering from the stench (contracted) but there are air directions and you can easily get rid of by ventilate . Travel to Barcelona via toll roads, expensive but you can (and should) try to through side roads – views and friendly sorundings. Towns around, although not very famous, are recommended for shopping, dining and entertainment a few hours moderate hike . Can be reached draiving minutes by car and, of course, also enjoy the beaches near by.

Room Tip: non smoking room
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  • Stayed: October 2012, travelled as a couple
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Thank YaronAmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnaHotels, Director de Relaciones Públicas at Ona Jardines Paraisol, responded to this reviewResponded 4 February 2014

Dear guest,

First of all, let me thank you for the time you have spent on sharing your opinion of your stay at Ona Jardines Paraisol.
It is thanks to these comments that we can detect our errors and therefore implement changes to improve our quality.
In regard to WIFI, we have worked to improve our service and we have installed optical fibre for our customers.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2012

The front desk staff were always so helpful. Since there was no phone in the apartment they made the calls for us. they also lent us a converter. the apartment had everything we could need. no oven. the balcony was more than we needed but it only faced the pool (3rd floor). i wish they had told us that we could walk from the pool in the courtyard to the window of the bar situated on the main street (without leaving the complex). the bar next door also had very freindly staff. streets and streets of shops on the way to the beautiful beach with a very long walkway/boardwalk. tons of restaurants. we stayed the first week of october and there were still plenty of people. very reasonable shop and restaurant prices. beautiful light show on last night at one of the many fountains by the beach. short drive to tarragona. best to not stress over driving since there are buses to tarragona and trains to barcelona. LOVED tarragonna. better than barcelona. many historical sites and real feeling of being in europe. would def stay in salou again and see tarragona again. the rentals are all stick shifts unless you want to pay 3 times the price of a rental to get an automatic. dont even think of ordering dinner before 8pm or lunch before 2pm. the resort was small but all the amenities were in our aptmt. plenty of grocery stores around. clean town.

Room Tip: dont rent a car. take the trains and buses.
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  • Stayed: September 2012, travelled as a couple
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5  Thank bcmPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnaHotels, Director de Relaciones Públicas at Ona Jardines Paraisol, responded to this reviewResponded 4 February 2014

Dear guest,

Thank you very much for your warm comment, which is a great motivation for the whole Ona Jardines Paraisol team.
Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride.
We hope to host you again in your future visit.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2012

The hotel is 15 minutes walking distance from the beach, supermarkets are round the corner. Apartments are nice and clean, well equipped, large terrace is good for family breakfasts, pool with waterfall for kids...
A nice touch for our late arriving was to find water, milk and coffee in the room.
Salou is a good place to relax on the beach and to explore Costa Dorada by car, parking is not a problem near the hotel. There are a lot of restaurants with choice of seafood and other Spanish dishes. Would like to come back for 2 weeks at least!

  • Stayed: July 2012, travelled with family
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Thank VicChisinau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnaHotels, Director de Relaciones Públicas at Ona Jardines Paraisol, responded to this reviewResponded 4 February 2014

Dear guest,

Let me thank you for the time spent on your comment and for sharing it with all TripAdvisor travellers.
It is always a pleasure to see firsthand the satisfaction of all our customers and to know that in your specific case we have achieved our ultimate aim. This encourages us to keep working on the same basis every day.
We hope to see you again at Ona Jardines Paraisol, and do remember that we are entirely at your disposal for anything you may need.

Kindest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2012

Travelled by train (fast train from Malaga) to Barcelona, then took the local train three stops to Salou. The reviews about this place were mixed, but we thought we would give it a shot. The first apartment we were shown was full of mold. We complained and as an asthmatic, I explained that there was no way I could stay in that apartment. The person at the desk said that there are no fans in the bathrooms and they get stuffy. My response, "this isn't stuffy, there is a significant mold problem." We were shown another apartment on a different floor and while not as attractive or updated, we opted for this choice.

These are individual apartments that are rented out by owners and there wasn't even a coffee maker in ours. The front desk was quick to respond to any issue, even coming up to show us how to work the washing machine and brought us a coffee pot. The apartment itself was in need of updating, not to mention getting a decent TV. It served our purpose as it was clean, but it only warranted a 2-3 star rating.

A large grocery store was within a few blocks that had everything we needed, then we discovered a wonderful fruit and meat market in the heart of downtown. We tasted then bought all different types of salami, cheese, olives, anchovies, etc. for real Spanish meals and snacks.

Don't miss Tarragona via the local train which is just a short ride. We also spent three wonderful days/nights sightseeing in Barcelona, which is just a 30 minutes ride on the train. We felt very safe, the trains are always on time, and had no trouble navigating our way without a rental car.

  • Stayed: May 2012, travelled as a couple
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5  Thank Skate62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnaHotels, Director de Relaciones Públicas at Ona Jardines Paraisol, responded to this reviewResponded 4 February 2014

Dear guest,

On behalf of the whole team, I would like to thank you for the time you spent in sharing your experience in regard to your stay in Ona Jardines Paraisol, which I have noted with regret has not been to your complete liking.
Making our customers satisfied is our main objective; therefore, day after day the whole team strives to offer our customers a better service than that perhaps expected.
I must say that I am surprised by the comment about our cleaning protocols because they are actually one of the points most valued by our customers.
We look forward to welcoming you to Ona Jardiens Paraisol in the near future in order to show you our daily progress.

Kindest regards,

Report response as inappropriate
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Reviewed 19 May 2012

We stayed here for 4 nights. I enjoyed having our own kitchen and cooking facilities after 4 weeks of travelling. The apartment was very well equipped and we found we had every thing we needed right down to dish washing liquid. It was a nice surprise to find fresh milk and bottled water in the fridge too! Sachets of coffee and tea, filters for the coffee maker were also supplied.The pool was not 'open' as we were here in April. We were almost the only residents I think!.The beds were comfortable and the whole apartment was very clean and comfortable. Not a huge amount of character but would certainly recommend to others for great value for money. The beach is 7 to 10 minutes walk away as are the buses. A good supermarket is also only a 5 minute walk away.

Room Tip: We were in number '2' building on the second floor. We had no street noise at all.
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  • Stayed: April 2012, travelled with family
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2  Thank mumof3NewZealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnaHotels, Director de Relaciones Públicas at Ona Jardines Paraisol, responded to this reviewResponded 4 February 2014

Dear guest,

Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort.
We are sure that all your suggestions will help other customers to enjoy their stay at Ona Jardines Paraisol even more.
We look forward to welcoming you back to the hotel.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ona Jardines Paraisol

Address: Ciudad De Reus, 19, 43840 Salou, Spain
Region: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Amenities:
Beach Kitchenette Shuttle Bus service Swimming Pool
Hotel Style:
#5 Best Value Hotel in Salou
#15 On the Beach Hotel in Salou
Price Range: £40 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ona Jardines Paraisol 2*
Number of rooms: 59
Official Description (provided by the hotel):
Located in a quiet area, our resort is just a 10 minutes walk from the golden sand beaches of Salou. Resort facilities include an exclusive outdoor swimming pool with a waterfall (open from June the 15th September the 15th). Like-new and recent refurbished apartments of 1 and 2 double rooms offering the comfort of private and a totally equipped kitchen: microwaves, fridge, cutlery and cooking tools; as well as air conditioning, satellite TV, music equipment, bathroom and balcony. Salou is a popular tourist destination to enjoy numerous sports and leisure activities: water parks, carting, excursions and many other interesting activities for the whole family. The famous theme park Universal Studios Port Aventura, the second largest in Europe, unforgettable experience for kids and their parents is only 3 km away from the resort. ... more   less 
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Also Known As:
Jardines Paraisol Salou
Jardines Paraisol Hotel Salou
Ona Jardines Paraisol Salou, Costa Dorada

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