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“Another good visit”

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Family Life Avenida Suites
Ranked #3 of 94 Hotels in Salou
Certificate of Excellence
Seaford
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Another good visit”
5 of 5 bubbles Reviewed 17 September 2013

Well after visiting in September 2012 we again visited from 7th September for 10 days. On arrival we were given room 410 facing the road ( I had contacted the hotel prior asking for a pool view room ) Unfortunately there were no pool view rooms available for the first couple of days. Being a Saturday the noise from clubbers going home down the road was terrible.
The hotel did very well in moving us as quickly as they good to the 6th floor facing the pool and to the exact same room as last year....so very happy.

The staff are superb at this hotel and not one person can be faulted.

The crèche this year was fantastic and is by far the best Thompson run Creche we have visited. Carys and Rachel are great with the kids with structured sessions, this kids loved it.

The evening entertainment was a bit hit and miss, but the Thompson team were good and Jonny Rocks was very good, excellent with both the adults and kids.

The only down side were the clientele...... I will set the scene and this isn't being snobby, 09.15, get as much food on your plate and then leave half of it, let your kids do the same. 09.30 get your first pint of the day while admiring your numerous kids names tattooed on your arms. Sit down for lunch of chips and pizza while smoking your 20th cigarette of the day..........

If you can put up with this ( we just laughed ) then you wont go far wrong with this hotel

Room Tip: try not to get any room with 19 or 20 in the number ie 419, 420 they are road side and near the lif...
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank EdP816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,309 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (429)
Date | Rating
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 September 2013 via mobile

We spent a week here between 03-10 Sept and had the best time ever. 10 of us travelled out. 6 adults and 4 children 4 and under.

From the moment you check in and get to your room you can't help but feel delighted with the place. Rooms are lovely and clean and with 2 rooms, a sofa, lovely bathroom, kitchen area and a large balcony you have everything you need.

We were lucky to have a pool view. Directly under us was the small toddlers pool and terrace and down the stairs was the main pools and further over again were the crazy golf, football pitch and play park area with a big climbing frame and slides. The kids loved it.

Food was amazing, we ate so much. You can't help it because everything is so nice, you just want to try it all. They even did some brilliant displays with the food. Check out the pics.

The entertainment team were 1st class. Jonny Rocks, Shuuuuutup Shanice and EJ in particular we're brilliant. They were always around the pool and keeping the kids entertained with games. Thompson The Dog made a few appearances through the day to drive the little ones crazy too haha

Daily quiz at 4pm :-) was great and we won on our last day!!

Staff were brilliant and very friendly, always there to help and get you anything.

Loved Happy Hour :-)
Couple of cocktails while the kids are all dancing with Jonny Rocks. Still all singing Chocolatè now around the house lol

We couldn't recommend a nicer place for families and it's only a 15 min walk to the beach. Would definitely go again.

If you book this hotel, you won't be disappointed.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Oggyboy1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 16 September 2013

Just got back from a 2 weeks holiday at tis hotel.
its must be said the hotel was very clean, and smart. bar staff worked round the clock and couldnt do enough for us.
was there with our 1 and a half year old, plenty for her to do, especially getting out of the sun for a bit with the downstairs indoor pool and the soft play area.
the thomson entertainment team was brilliant, Jonni Rocks, shanice and EJ were the life and soul and had the place buzzing, they appealed to all the ages and were a real credit to thomson.
only downside was the we were directly above the bar and late and night and early morning we could hear the tables and chairs being moved around which did get slightly annoying, but any higher than 1st floor and you'd be safe from that.
lovely food which changed nightly, but repeated weekly, but nice all the same.
hotel seemed to attract a lovely crowd of people and very family friendly. would reccomend 110%

Room Tip: ask for a high room, first floor was loud if positioned above bar
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chantry-chicken-crew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 14 September 2013

just back from a 2week stay at the golden avenida, and from minute we arrived to minute we left we cant fault it a lot have to say and im very fussy when travelling.
We arrived at 7.55pm and was checked in and dealt with fast, very happy to welcome us and was told dinner was available till 9pm which was good as we had a 4year old.

Room was spotless, roomy and very nice for a full board stay. we had pool view on 6th floor (630) and was great, after reviews saying about late noise we heard nothing the two weeks we were here I must say. Air con was a bonus.
Rooms were cleaned an beds mad every day. fresh towels and bin bags.
Tv was great with few u channels and Disney channel was great for kids whilst getting ready lol.

Food was lovely and lots of choice for everyone, fresh meats cooked and carved infront of you and was always hot, once we were late around 8.30pm an food wasn't too hot must say. Staff in restaurant were quick and good at clearing plates so u could get deserts ect. Especially Ana who welcomes you into room she is an essential part and my girl loved Ana.

Bar was quick to serve you and often brung drinks to poolside or tables.

As for entertainment this hotel had best by far we have ever staid and Thomson family resorts should be pround this hotel done well. jonny and shaneece and all others did well, always smiling and kids loved the TTD tea time live shows. Also kids club was great with my girl who has mild behaviour problems but drop in sessions were brill for her and was always spoke to in passing.
Hotel had a few evening shows starting at 10pm-11pm and were amazing especially the bejing acrobatics omg must see.

Salou was lovely and must say was surprised how well I liked this resort but will be back and if you have kids this hotel is a must and with pools and parks for kids and kids club with great reps I would defo recommend this.

Room Tip: we staid in room 630 and was lovely view of pool
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Mummy2aprincess09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Shields, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 14 September 2013

We have just come back from an 11 night stay at the hotel. Had seen tips before hand about asking for a room with a pool view , which we did but unfortunately didnt get.

We were allocated room 220 which was directly opposite the lifts so you had the noise of the road and also the added noise of the lifts and stairs especially at night.

Having said that we had an apartment with a double bed sofa separate area with microwave kettle and fridge, there was also a separate room with twin beds in and another tv. More than enough room for us, beds as mentioned in other reviews were hard.

Rooms were very clean and tidied every day.

Food wise, plenty of variety - not just chips etc. Anna the restaurant manager was very friendly also.

Special mention goes to the reception staff especially Sarah. My partner took ill on the last day and she called a cab for us to go to the medical centre. We did not get back til 9pm and thought we had missed out on the food but she had a word with Anna who let us in the restaurant.

If ever visit Salou again we would stop in the hotel

Room Tip: Avoid rooms 120 220 etc , also ask for a room pool facing on a higher floor
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anth1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 13 September 2013

We stayed at this hotel for the second year in a row and at the same time of year (late August-early Sept). The accommodation was very good apart from the tiny almost ineffective fridge. The rooms were a good size, the air con. worked well and we had a pool-view balcony, as requested. The hotel has several pools to suit all ages including very young children and features such as an all weather sports area and kiddy slides area. There is a lifeguard on duty at all times. There are plenty of sunbeds to go round and a good system in place to prevent putting towels on beds during the night etc. This whole area is the hotel's biggest asset and is as good a pool and play area as you will find in any hotel anywhere. The reception staff particularly are superb in all respects and the three lifts make going up and down to your room easy. All good so far. However, now we come to the food, drink and entertainment.

The food was way down on the quality of last year. The quality of the meat, chicken and fish was poor and it was easy to see that the cuts were low cost. In addition some of the food was so highly salted, presumably to make it taste better, that eating it left you with a premier division thirst for hours afterwards. Most of the fruit was brick hard and could not be eaten. It was clearly put out for several days in order to ripen. This made the choice of fruit limited to what was ripe on the day. All in all the food was very disappointing compared to last years excellent fare. The entertainment was not up to much and children were allowed to run amoke during the turns. Drinks were also uninspiring. All said and done if you are not too fussy about food and want a good pool area for kids of all ages then this is the hotel for you.

All in all, last year I would have given this hotel five stars but but this year it is only four in my opinion, mainly because of the poor cuisine, and we have chosen not to return.

Room Tip: Ask for a room with a pool view for a bit of interest as the ones on the other side of the hotel are...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Co Westmeath Ireland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 September 2013

Spent a week in Golden Avenida Suites from 30th August with my disabled daughter wheelchair bound Hotel was tremendous rooms real surprise so clean & spacious Ingrid Sarah & Boris so helpful no request too big for them organised wheelchair for my daughter @ a minutes notice when her own was not charged Thank you Ingrid Sarah & Boris. Food was tremendous so much choice Restaurant Manager Anna was wonderful she stood out on her own in the way she greeted everyone, Adults & children felt her warm friendly greetings & her sweeties for the children Thank you Anna Entertainment Reps Jonny Rocks, Jeanell, Hannah Bubbles & Shaneece rated 10 out 10 on entertainment for children & adults Jonny was contagious well done all. My daughter Naomi 13 years said she had a better time in Golden Avenida Suites than she had in Euro Disney Port Aventura & Aquapolis excelled beyond her imagination very little restrictions with her disability she was trilled with her swim with the Seals All staff was extremely friendly & helpful well done to all in Part Aventura & Aquapolis added to the enjoyment we had at Golden Avenida Suites Hotel we definitely will return next year & will recommend to all our friends

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Assumpta161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Family Life Avenida Suites

Property: Family Life Avenida Suites
Address: Pompeu Fabra, 26, 43840 Salou, Spain (Formerly Golden Avenida Suites)
Region: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Salou
#1 Best Value Hotel in Salou
#2 Luxury Hotel in Salou
#3 Family Hotel in Salou
#3 Romantic Hotel in Salou
Price Range (Based on Average Rates): £
Hotel Class:4 star — Family Life Avenida Suites 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Aparthotel Golden Avenida Hotel Salou
Aparthotel Golden Avenida Park Salou
Family Life Avenida Suites Salou, Costa Dorada

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