We stayed at this hotel for first 2 weeks of July. Had booked Autumn last year. We requested 2 pool view rooms on 3rd floor and we got exactly that. Rooms of good standard, other reports said rooms were dirty or beds uncomfortable. We had no concerns about cleanliness of room or beds. Would not have cooked in the kitchen, only prepared sandwiches (as half board). The lady that cleaned our room was very nice and loved talking to the children.
The public areas in the whole hotel were very clean and all the staff were pleasant, especially the reception and bar staff.
Ana in the restaurant was very nice and always welcomed you. Other staff were pleasant and found service very efficient. We were disappointed with the food, was expecting 5 star food from the reviews but we got pretty average 3 star buffett food which was always luke warm or cold.
We found reps pleasant and children's entertainers very friendly. We did try and take our children to the Tots club but they would not stay but our 3 year old who can go to the toilet with help was left to take herself to the toilet while at the club and we found her crying in the toilet. When we asked they are not insured to take children to the toilet - so make sure your younger children go to the toilet before you leave them and hope they do not need to go again for 2 hours.
David was excellent and full of energy, the children loved him, my children loved seeing him dressed in a spanish dress with make up on! Most children seemed to like the one hour of entertainment in the evening but this was very repetative. The entertainment that followed the bingo was far too noisy, and you could not hold a conversation with other guests without shouting. We just went for a walk. The hotel is around a 10/15 minute walk to beach or 45 minutes if you have young children with you who don't walk very fast (we hired a seconded from hotel at a cost of 30 euros but worth it).
The resort was pretty average, level and suitable for a pushchair. Normal assortment of gift shops. Beach nice, very shallow and suitable for children.
Would I go back to the hotel - not my first choice but if the price was right. I feel we did get value for money but only just. We had a nice holiday and the children enjoyed themselves.
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- Also Known As:
- Aparthotel Golden Avenida Hotel Salou
- Aparthotel Golden Avenida Park Salou
- TUI Family Life Avenida Suites Salou, Costa Dorada