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Apartamentos Portofino y Sorrento
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All reviewsportofino apartmentsair contowels were changedtwo bedroom apartmenttop floorcoffee makeropposite the beachtv remotefridge freezerair hockeysea viewquiet sidewatering holebars and restaurantsmain roadpool areaper day
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Reviewed 26 September 2013

these are not luxurious apartments but are clean spacious and as well located as you could possibly want .the beach shops bars are all within esasy walking distance which suits my wife andi as weare not in the first flush of youth ihave only stayed in the portofino so can make no comment on the sorrento apartments.

Room Tip: great view on the upper floors
Stayed: June 2013, travelled as a couple
3  Thank david p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2013

Stayed August 10th to 17th with 2 young kids. In Portofino Apmts and apartment was basic but clean and spacious with decent furniture. Apartment complex was busy when we were there but no noise at night time as mostly full of families. Great location near to beach and restaurants shops etc. For what we paid was real value for money and would recommend. No sign when we were there of horror stories that have happened to others even though it was peak season. 2 great pools that the apartments have that were well used by us and others. Would recommend Mammia Mia 20 yds down the road as one of the best Italian restaurants I've been in, including in Italy. Service generally good but need to be chased if anything's wrong, still don't think we ever got a bedroom lightbulb replaced!

  • Stayed: August 2013, travelled with family
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4  Thank Ally M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2013

Last time at this apartment was 13 years ago and was with some trepidation that this trip would not live up to expectations given some recent reviews.
However very surprised that Portafino at least has had a makeover and remodel. Could not comment upon the Sorrento part as we did not enter the building but did find its pool area very pleasant.
Back to the Portafino, reception staff very competent and helpful, the room safe although was ok at first but did not work a little later. The reception staff worked with the contract locksmith even on a Saturday and we were soon back in business. Sally who we know from previous apartments was especially good with an excellent command of English.
The lounge/day room was very large indeed but would benefit with the inclusion of additional furniture in the lounge such as a sideboard or similar, not only as a function but to fill the large space.
Bed comfortable, sheets changed twice, towels changed every other day. No housekeeping though.
Kitchen well appointed although not used apart from the efficient refrigerator, electric kettle and two cups.
The view from our huge 4th floor terrace over the bay was attractive, the sunsets especially.
The fantastic beach not even a stones throw away with warm mediterranean was a nice departure from poolside. The nearby Watering Hole bar provides drink, food and for only 3 euros a day the use of a lovely pool and sunbeds.

Room Tip: 4th floor and upwards all face the beach and bay
  • Stayed: September 2013, travelled with friends
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2  Thank ceejay3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2013 via mobile

We stayed here about 4 years ago and had such a lovely time in Santa Ponsa we decided to return. Money is a little tight so even though The Portofino/Sorrento are not 5 star for what you pay they are excellent value for money. The rooms are large and having a seperate kitchen and living area is a real treat in a self catering apartment. All rooms have a balcony (most with a view, more about that later!) and I could never get tired of sitting out on the balcony with a beer or wine watching Santa Ponsa's wonderful sunsets. The only problem we had was we didn't have a kettle and they didn't have one for us to hire so we had to use a coffee percolator! For a hotel that has so many visitors from the British Isles this isn't really up to scratch but for what we paid we made do for the week. Also with two pools and the beech just across the road there is plenty of choice for sun worshiping. Also we chose to come back to this hotel because its on the right side of town for us. The bars and clubs are far enough around the bay to not to cause too many problems but still in walking distance if you want a big night out. However we are out for a quieter time now adays and this side of town has the most amazing restaurants. We ate out every night and paid from 30 Euros to 80 Euros with drinks for our meals and ate everything from Italian, Indian, American to Spanish and everyone was fantastic. Like someone has said this is a budget hotel and self catering so don't expect maid service everyday but for what you pay the accommodation is amazing (I've stayed in far worse on several allocation on arrival hols) and Santa Ponsa has everything you could want from a small resort. The only niggle I had was that we booked Portofino because I'd enjoyed the views so much last time but were put in Sorrento which I didn't mind but the first apartment we were given was on the ground floor, had no view and was at a level with the pool so we were overlooked by everyone out by the pool. This room would have been great for a small family but not a couple coming to get away from it all. I knew I wasn't going to be happy here as the whole reason we had booked was the view so went straight back down to reception and asked for a different room. At first they said they didn't have anything but when pushed they offered us a different room on the 3rd floor (which we went up to check first). I've never had the nerve to ask for a different room before and even though it was given begrudgingly I was pleased I made the effort as otherwise my holiday would have been ruined. So recommend sticking up for yourself.

  • Stayed: September 2013
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1  Thank Gu1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2013

On arrival to the portofino apartments at 2am we were told that the apartments were fully booked and that we would have to get a taxi to the deya apartments, which are situated slap bang in the middle of the noisiest area of Santa ponsa. After reluctantly spending the rest of the night in the deya the manager (of both apartment complexes) "managed to find" us a room in the portofino which we had booked. Lots of others had the same experience whilst we were there. The manager seams to think that he is best placed to decide which apartments you should be put in when you arrive.

The portofino apartments are decent budget accommodation in a great location. Rooms very basic but big, pool area was quiet and relaxing except most of the sun loungers were broken, fitness room/gym is a token gesture with most of the equipment being broken or 25 years old and caked in rust. Location is excellent with the beach across the road and good restaurants and minimarkets very close by.

If your party is all over 16 years old prepare to probably be told you are being moved to the deya apartments for at least your first night, prehistoric attitude to customer service..

Room Tip: Rooms on higher floors have great views
  • Stayed: September 2013, travelled as a couple
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3  Thank martin l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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