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“Great only sauna let us down”

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Bahia del Sol Hotel
Ranked #30 of 35 Hotels in Santa Ponsa
Reviewed 13 September 2011

Great hotel except the one annoying aspect was the sauna being open one day and then closed the next, i don't why they did this ? It was nice to come back and have a swim and relax in the sauna but it's closure when you expect it to be annoying. Overall though a lovely hotel.

  • Stayed: September 2011
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2  Thank Johnny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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241 - 247 of 508 reviews

Reviewed 12 September 2011

Stayed at the Bahia Del Sol in August 2011 with my son and mum sharing one room on a half board basis. I was really pleased with the Hotel. The room was a good size with twin beds and a single bed, with TV and writing desk and a large french sliding door to the good size balcony. The bathroom was good as well. The staff were helpful and friendly.The restaurant food was excellent, with a really good choice of hot & cold dishes (buffet style) in a light and spacious dining room. There was entertainment every night in the main bar/ballroom. The outside pool was a good size, with smaller paddle pools for the really small children. There was an inside pool which was really good to cool down when it gets too hot outside. Table tennis billiards were available as well, poolside. Really young children are well catered for with part day entertainments schedule and a disco at night. My son aged 9 was a bit too old for this though. Would definitely go back. The resort was good as well.

Room Tip: Better to get a room on a higher level than 1st floor as we could't see much past the hotel pool...
  • Stayed: August 2011, travelled with family
    • Value
    • Service
3  Thank margaret4321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2011

Stayed here with family for our annual holiday in July 2011 and we all were very happy and pleased with this hotel. It is spotless clean and the food was very good.
At check-in they advised us (there were 9 of us) that they did not have any rooms for us but they would put us up in another hotel outside Santa Ponsa, which we were not happy with as we had some other family members staying at another hotel in Santa Ponsa but we dug our heels in and they finally got rooms for us in the hotel, if they had'nt it would have spoiled a family hoilday. The management gave us 2 bottles of bubbly for the upset, which we were very happy to accept. Overall a very good hotel to stay in and I would definitely return.

  • Stayed: July 2011, travelled with family
    • Value
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2  Thank MayG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comercialbahiadelsol, Director Comercial at Bahia del Sol Hotel, responded to this reviewResponded 24 August 2011

We thank you very much for your nice comment and again would like to apologize for the misunderstanding at first arrival moment, gratefully we could manage to solve it differently.

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Reviewed 1 August 2011

myself and partner stayed here last week very clean, very small pool, i have stayed in many hotels lower star than thisbut never had such an unfriendly rude atmosphere than this,i hated it from the min we walked in at 1am we asked if the bar was open and the night manager said quick quick then go to your room, tried the pool area twice and didnt get in it as all the germans around the pool sat up and stared as though we had 2 heads, never again we paid good money to be made to feel most unwelcome, please if your british dont go yuk yuk yuk

  • Stayed: July 2011, travelled as a couple
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1  Thank BristolChrissie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comercialbahiadelsol, Director Comercial at Bahia del Sol Hotel, responded to this reviewResponded 24 August 2011

First of all we apologize for our staff answer to your question regarding the bar opening hour, the opening hours of the lbar is from 10am till 00:00, to serve alcoholic beverages, and this should have been the correct answer.
For all other, nationalities, dualities odd looks, etc... we are open to talk over further if you wish, for it you are more than welcome to contact us.

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Reviewed 18 July 2011

We just came back from Bahia del sol,Mallorca. Got room at 1st floor, upon the restaurant.
Ants suprised us a lot, but big Black-beetle,which appeared in the bathroom (´´fortunately´´, last night), even more.
Find it very unfriendly not offering a free water during dinner, must pay for a glass of water quite a high price. Must pay for using a safe.Even must pay for WiFi, which is not free even downstairs near reception. Is this really service of four stars hotel?
On the other hand, when you are prepared to pay for everything and complain about the insect (maybe the fault of 1st floor), the hotel is well situated, street is full of restaurant and bars, cleaning servise works pretty well and receptionists are very kind, prepared to answer each question.
But personally, I wouldnt like to repeat this stay.

  • Stayed: July 2011, travelled as a couple
    • Value
    • Sleep Quality
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5  Thank daniela093
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comercialbahiadelsol, Director Comercial at Bahia del Sol Hotel, responded to this reviewResponded 24 August 2011

We appreciate your words on this review and the time you have taken to score our hotel. In the first place we´d like to apologize for not having accomplished your expectations and any inconvenience the mentioned insects might have caused you.
Regarding the different services which have an extra charge, we just wanted to point out that the Wi-Fi Service is Free in the commune areas (even most of the 1st floor rooms get the signal). To access our free Wi-Fi service it is necessary to request a code/password from our front desk staff, besides these, there is an extra charged service, which are the two desk PCs with internet access at the lobby.
We thank you for your suggestion of inviting our guests to a free glass of water at dinner time. Usually it is not a common practice in Spain, since water is a precious resource and the costs are much higher than in other northern European or American countries, basically because it is a poor and valuable resource, mainly because of our hot climate.

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Reviewed 14 July 2011

A great hotel. Exceptionally clea with, helpful and friendly staff. Hotel is just 5 mins stroll to beach and 5-10 mins to nightlifte. Great breakfast. We stayed half board but would stay B&B next time as not much choice for evening meal for British guests.

  • Stayed: July 2011, travelled with family
    • Value
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3  Thank bevblako
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comercialbahiadelsol, Director Comercial at Bahia del Sol Hotel, responded to this reviewResponded 24 August 2011

We´d like to thank you for choosing us and your comments.
We´ll see you on your next visit!

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Reviewed 14 July 2011

We arrived at the hotel about 11pm, i was very impressed with the look of the hotel, very picturesque, on entering the reception area, we had a friendly welcome, as it was such a late hour we did not expect any restaurent area to be open within the hotel, however, as they knew we were on a late flight, a meal had been prepared and waiting for us in the restaurant, even though this was closed, i thought this was a very thoughtful touch and quite impressed straight away!

Entering the room, i thought compared to the rest of the hotel look it was quite basic, and we were placed at the rear of the hotel, even though we did request a sea view room. However, it was very clean and tidy, which is all you want really!

The hotel we discovered was mainly occupied by german residents. Which is fine if you are used to their regimented ways, it was the usual, towels down on the loungers early in the morning, even though the rules of the hotel are not to do this, they did not remove them. But we did manage to get a lounger everyday.

The pool area is very nice, there is a pool and jacuzzi which comes on intermittidly through the day, but as it is mainly German, they smoke heavily so be prepared for a smoke filled day around the pool, especially if you are a non-smoker like myself, its not the best!

Overall, the hotel is nice, but its not a 4 star, i would rate it as a higher end 3 star, it is close to the beach and bars along the front, although if you want the lively end of santa ponsa it is about a 20 minute walk away.

We did have a lovely holiday, and recommend the bar wok wok, which is about 5 minute walk from hotel, the owners are lovely and friendly and they do the best cocktails!!!!!

Hope this review has helped!

Enoy your holiday!!

  • Stayed: July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
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6  Thank clo79_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comercialbahiadelsol, Director Comercial at Bahia del Sol Hotel, responded to this reviewResponded 24 August 2011

We appreciate your comments and hope to be able to welcoming you back on your next visit to Majorca or Santa Ponsa.

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Additional Information about Bahia del Sol Hotel

Address: Avda. Jaime I, 74, 07180 Santa Ponsa, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Luxury Hotel in Santa Ponsa
Price Range: £60 - £327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bahia del Sol Hotel 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Sol Hotel Santa Ponsa
Sol Hotel Bahia Del
Bahia Del Sol Santa Ponsa
Bahia Del Sol Hotel Santa Ponsa, Majorca

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