I have been going on holiday to this hotel for 38 years as child through to adult. I was aware that there were to be changes as the previous owners have sold the hotel, but i was horrified at what had happened. The money spent down in the bar restaurant and reception is very obvious for all to see but i can assure you there is no money been spent on the rooms, changes in rooms are all original furniture from previous years have had a coat of grey gloss paint ( which means i had to fight to open my drawer every time, due to them all being so tight.) 2 stripes painted on main wall in room, 1 red and 1 grey to match curtains, top covers and a scatter cushion. During my stay we had 24 hour with no hot water, when reported to staff they informed me "it sometimes happens" when the weather is 36c and you have been on the beach (as you cant get a bed at the pool) the last thing you expect is freezing cold showers/baths. In all the time i have been going to this hotel i have never heard of this happening for this length of time. (possibly an hour or two). Staff were arrogant and the staff on reception at night were always asking return guests there opinion of the changes but did not like when you gave your opinion. I normally meet up with 7 other couples for the last week of August and the first week in september but we all decided this year we will be going to another hotel next year as we were so disgusted in the hotel this year.
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- Also Known As:
- Playas Del Rey Santa Ponsa
- Playas Del Rey Hotel Santa Ponsa, Majorca