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“great hotel” 5 of 5 bubbles
Review of Playas del Rey Hotel

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Playas del Rey Hotel
Ranked #7 of 36 Hotels in Santa Ponsa
Certificate of Excellence
shropshire
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“great hotel”
5 of 5 bubbles Reviewed 23 September 2013

stayed here 08-09-2013 to 18-09-2013,would highly recommend this hotel if your looking for a peaceful holiday yet still within easy walking distance of beach,shops and restaurants.We were
bed and breakfast and there was plenty of choice etc,on arrival we were made to feel welcome
and the staff were all really pleasant throughout our stay.The rooms were plenty big enough and always kept spotlessly clean.The pool area was very peaceful and beds were always available but
the nearby beach is fantastic.would definatley return to this hotel next time in santa ponsa.

Room Tip: room 508 great sea veiws and large balcony
See more room tips
  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lesleyp469
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomeu E, Director General at Playas del Rey Hotel, responded to this review, 1 October 2013
Thanks very much for your commets in TrypAdvisor.

We are very glad to hear that your stay in the hotel has pleased you.

Hope to see you again in the hotel Playas del Rey.

Kind regards,

Tomeu Enseñat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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395 reviews from our community

Traveller rating
    223
    106
    33
    20
    13
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
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English first
Moscow
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 23 September 2013

We have one nice week in this little and cozy hotel. I recommend it for all travellers, who want quiet and comfortable accomodation near the beach. Hotel's staff is multilingual and very friendly, breakfasts are various and tasty. Dinners and cocktails in bar are rather expensive, but there are many restaurants and bars in the same street.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tatiana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomeu E, Gerente at Playas del Rey Hotel, responded to this review, 1 October 2013
Thank you very much for taking the time to share your opinion.

Your comments motivate us to continue working to please our customers.

Hope to see you soon again in Santa Ponsa.

Best regards,

Tomeu Enseñat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
shropshire
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 20 September 2013

Good Points

1) Had no problem with the friendliness of the staff as others have stated in previous reviews.
2) Close to beach/shops/restaurants.
3) Very Clean.

Bad Points

1) Rooms small - but is boutique hotel so perhaps a minor bad point.
2) Could not cope with demand at breakfast, often no cups, milk, hot food left - we often had to go without what we actually 'wanted' to eat instead of having to eat all that was there at the time - we did try to overcome this by breakfasting at different times but the scenario was still the same.
3) Extremely noisy - not from other guests but from the working activity of the hotel next door (Bahia), from 12 - 8am roughly and bin/delivery lorries arriving each day.
4) Sun on pool for about 2 hrs a day.

Santa Ponsa is okay but have stayed at nicer resorts in Majorca i.e. Sa Coma/Paguera/Pollensa

Stayed September 2013, travelled with family
Helpful?
1 Thank cathyShropshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chorley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 14 September 2013

This was our first visit to Santa Ponsa and the beach and surrounding shops and restaurants are interesting and good enough on holiday. In fact the beach is easy to access, is cleaned daily and has chairs and sun shades to hire daily. The sea was great for swimming and we swam in the sea more than any other holiday we can remember. The hotel was quiet and had some interesting customers, the staff were a mixed bag and some seemed to try to make up for the odd miserable one. We didn't realise how close the other block of apartments were until the first morning when we could see into the room, which meant they could see into our's !!!Oh well, let's hope we never meet up. We did miss the friendly chats around the pool and bar with other guests, the guests staying here liked to keep to themselves and jumped when you said good morning, it's obviously not the done thing to speak to strangers around here. The only "normal" evening we had was when we went to a Karioke bar just down from Mrs Murphys it was such a laugh. Don't go without having Sunday lunch at the mentioned Mrs Murphys they do a good roast potatoe. So there's our review, ups and downs, hope it helps.

  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank wimorm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 September 2013

After being visitors to this hotel for many years under the previous owners, this was our first visit since the renovations took place in 2011. How pleased we were to find this hotel was as good as it ever was.
Tomeu and his wife Gemma are the perfect hosts and make you feel very welcome at their small, friendly, family run hotel. They are supported by a great team of lovely staff. Diana on reception, Manu and Victor in the bar who both have brilliant personalities, the girls in the breakfast room who work so hard to make sure all food options are readily available, irrespective of whether you go in at the beginning or the end of the breakfast session, Valerie who is on the reception desk throughout the night and last but not least, Carmen and all the cleaning staff who’s standards of cleaning are second to none.
There is a wide choice of food for breakfast, with something to suit all tastes. A selection of snacks are available throughout the day, at very reasonable prices, as is the three course evening meal.
All in all, everything about our stay at the Playas Del Rey was excellent and faultless. We will definitely be returning next year.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Alison C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 12 September 2013

I was very pleasantly surprised by the Playas del Rey hotel. First of all, I really felt welcome the moment I stepped in, with the director himself showing me to my room and offering me a coupon for a welcome cocktail. Second, the room itself was large and super clean, with a nice view of the nearby beach and bay. Third, the hotel staff, in particular, Diana in reception, Manu at the bar, and Tomeu the director himself and his lovely spouse, delivered above and beyond during the length of my stay, all in a very friendly and professional manner. Fourth and last, yet by no means least, free wifi throughout the property is a lovely plus, given that one now has to pay for wifi in many 5-star hotels. I have stayed in other 3- and 4-star hotels in Mallorca, and their service provision and rooms were IMHO close to those of a YMCA. Playas del Rey is a 3-star, family-run boutique hotel with 5-star services, and the property is spotless throughout. I would highly recommend it to all sorts of travellers, and will come back soon for another fantastic stay.

  • Stayed August 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank A L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomeu E, Gerente at Playas del Rey Hotel, responded to this review, 16 September 2013
Thank you very much for sharing your opinion in TrypAdvisor!

Such opinions as yours make us proud to work in Hotel Playas del Rey.

We feel tryly happy to fulfill your expectations and taht motivates us to continue doing it as best as possible.

We hope you will visit us soon again.

Best regards,

From all the staff in Playas del Rey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 12 September 2013

Having never been to Santa Ponsa I took advice from family who are regular visitors. Pleasantly surprised with the overall standard of the hotel, which was light, attractive foyer and dining area. The room was on the 4th floor and we had a great view to the ocean, unfortunately the guests in the hotel next door had a good view into our room if we opened the curtains. The furnishings were very basic and the lack of soft floor covering in the rooms made it a bit noisy at night. The pool was great although limited sun at times. This is a good place to base yourself if you don't like crowded hotels. Internet was slow like most of the venues we visited. Staff very friendly and accommodating.

Room Tip: Corner room a little exposed to neighbors.
See more room tips
  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Alan3591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Playas del Rey Hotel

Property: Playas del Rey Hotel
Address: 76 Via Jaime I, 07180 Santa Ponsa, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#4 Romantic Hotel in Santa Ponsa
#5 On the Beach Hotel in Santa Ponsa
#8 Family Hotel in Santa Ponsa
Price Range (Based on Average Rates): £
Hotel Class:3 star — Playas del Rey Hotel 3*
Number of rooms: 64
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Also Known As:
Playas Del Rey Santa Ponsa
Playas Del Rey Hotel Santa Ponsa, Majorca

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