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“Not good value for majorca.”

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Playas del Rey Hotel
Ranked #4 of 35 Hotels in Santa Ponsa
Certificate of Excellence
Reviewed 25 April 2014

I arrived here on midnight 27th of July on my own because the hotel where my friends were staying didn' t have a room for me. Apparantly it was a shift change as I was made to wait 15 minutes before getting checked in. The hotel is very basic with nothing going on apart from a place to lay your head.There are many restaurants nearby but no entertainment or bars.The hotel staff watch you come and go too much and I didn' t like that.The rooms could be improved for the high price I paid and it was not really greater than were my friends where staying for half the price.

Stayed: July 2013, travelled solo
2  Thank 787jds89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomeu E, Director General at Playas del Rey Hotel, responded to this reviewResponded 7 May 2014

Dear Customer,
We really regret disliked our hotel.
Playas del Rey Hotel is located in the quiet area of Santa Ponsa, close to the comercial centre and not so to the bar and discoteque area.
Many of our guests do apreciate presisely the relative tranquility of our hotel.
We regret you felt uncomfortable.
All employees wish to offer quality service to our clients. Because of this, we are always at dispostion to any claims of our service which may occur.
All hotel rooms were reformed and improved during the winter of 2011.
Your sincerely,
Tomeu Enseñat

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Reviews (448)
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233 - 239 of 448 reviews

Reviewed 27 October 2013

Alles war gepflegt und sauber. Gute Lage, nur ein paar Schritte zum Strand!Guter Preis, nettes Personal, immer hilfsbereit, fair. Good Price, friendly and helpful Service! I've had a great time in Santa Ponsa. Thx :)

Room Tip: Trotz Fahrstuhl neben meinem Einzelzimmer, hab ich kaum was gehört!
  • Stayed: June 2013, travelled solo
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3  Thank Martin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2013

Just returned from this Hotel where we went for a belated celebration of my 50th - this place is superb - a real 'home from home'. We could not have been made to feel more welcome, the attention to detail is superb and the breakfasts better than I have experienced in Hotels three times the price. We had a sea view room which was wonderful and the bed is one of the most comfortable I have ever slept in. We have Friends in Santa Ponsa and this will DEFINITELY be our base in Majorca from now on!!! Thank you to Thomas, his Wife and the entire Team for making us SO welcome. I was in the Travel Industry for over 20 years and I would recommend this Hotel to ANYONE!!

Room Tip: Worth asking for full or partial Sea View room.
  • Stayed: October 2013, travelled as a couple
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8  Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2013

We have just returned from a relaxing long weekend at the Playas del Rey. This hotel exceeded our expectations on many fronts. It is very comfortable, friendly and stylish. Our room was on the 5th floor so had an excellent view out over Santa Ponsa and its beautiful bay. The bed was big and very comfortable. At breakfast there was a pleasing selection of cheeses and cold meats and a small choice of cooked products. After a very early flight we arrived at the hotel while guests were still eating breakfast, but we were very luckily allowed to check in straight away, this meant we could get changed and unpacked before hitting the beach for a morning swim. Thank you! I also loved the chilled music played by the pool in the afternoon, and it's true, the cocktails are delicious. Oh and another thing, the very helpful girl on duty on our last night printed off our boarding passes which meant we had less hassle at the airport. Thank you again! We hope to revisit in the Spring.

  • Stayed: October 2013, travelled as a couple
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3  Thank Lin61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2013

We have just returned from another fantastic holiday at the Playas del Rey hotel in Santa Ponsa and once again it was just wonderful . Thank you Tomeu and Gema for making our holiday so special. This is a beautiful small hotel that is furnished so well, is spotlessly clean and the staff are so friendly . The food is delicious and very well presented and also well priced. Breakfast is a work of art and always a little different, great way to start the day . Here's to next year would love to stay for a month

Room Tip: Sea view room , beautiful view to wake up to
  • Stayed: September 2013, travelled as a couple
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5  Thank gloria g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomeu E, Manager at Playas del Rey Hotel, responded to this reviewResponded 9 October 2013

Thankyou very much for the time you dedicated to share your comment in TrypAdvisor.

Your words fill us with satisfaction and motivation to continue doing our best!

Hope to see you soon here again.

Best regards.

Tomeu Enseñat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2013

Arrived very happy with the look of Playas del rey and reception was ok after the large party took their time fussing about check in.
We were a family of 3, me my wife and our twelve year old.
The room was a tight space for three and the view from our balcony ( wasted space, as the balcony was a lot of room that we never used) was not the best, other hotels, building areas and there was the sea at the end of it all.
The pool was ok but again had a nasty wall, I think it was the next door hotel, covered in nasty screens that just brought attention to it.
The food was ok and my daughter did enjoy the desserts.
Shame about the entertainments, geared more to adults, with very little to keep children entertained at all.
So this is all about what kind of holiday you are looking for, and the age of your party.
For us not so good.

  • Stayed: August 2013, travelled with family
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2  Thank Steven H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2013

Just returned from a 4 night stay in this lovely hotel. Our room was spotless and we had a lovely sea view. We were booked in for B & B and the breakfast each morning was so well presented with a wide variety of choice.The boutique style & decor in the bar area was so relaxing and the drinks were reasonably priced. The staff in all areas of this fabulous hotel were the so friendly and nothing was too much trouble. It was our daughters birthday during our stay and all the staff went out of their way to make it a good birthday .The hotel is in a good location within easy reach of the beach, shops & restaurants. All in all a very enjoyable holiday and we will definitely be back.

  • Stayed: September 2013, travelled with family
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3  Thank kbrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Playas del Rey Hotel

Address: 76 Via Jaime I, 07180 Santa Ponsa, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#3 On the Beach Hotel in Santa Ponsa
#4 Romantic Hotel in Santa Ponsa
#8 Family Hotel in Santa Ponsa
Price Range: £47 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Playas del Rey Hotel 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Playas Del Rey Santa Ponsa
Playas Del Rey Hotel Santa Ponsa, Majorca

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