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“Small pool and no wifi”

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Playas del Rey Hotel
Ranked #7 of 36 Hotels in Santa Ponsa
Certificate of Excellence
Derby, United Kingdom
1 review
“Small pool and no wifi”
2 of 5 bubbles Reviewed 31 July 2014

Stayed a week and generally hotel is clean and staff make an effort to be helpful. Liked that beach was nearby. Bad points: Room and balcony hardly got any sun so was dark and bed extremely hard! Pool is way too small for size of hotel and small squashed outside area to relax on. Felt like it was more of a residential apartment building rather than a proper hotel. Breakfast fresh but boring and not enough choices. Forget wifi. They advertise they have it but it just does not work.

  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank ste W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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396 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
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English first
Edinburgh, United Kingdom
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 28 July 2014 via mobile

We booked this hotel last minute and glad we did.

Very friendly staff and nothing was ever a problem, fantastic modern rooms and very clean. Breakfast was excellent too.

Pool area was nice and quiet with a lovely pool.

Perfect for families or couples.

Would defo go back to this hotel again.

Stayed July 2014, travelled with family
Helpful?
1 Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

I have been to Santa Ponsa 5 times and this is by far the best hotel I have stayed in. The room is clean and basic but it's the staff which make this hotel better than any other I have been too. They could not be more accommodating and go the extra mile to make your stay memorable! The lunch menu is cheap and the food is lovely. Its very close to the beach and has many lovely restaurants close by. Will definitely be going back to this hotel.

  • Stayed July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Diane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manchester
Level Contributor
5 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 25 July 2014

We stayed at this hotel in June.The staff were great.The room we had over looked the pool.
nice size room always plenty off hot water .A/C was free.They have a great sun roof looking out to sea and great for sunbathing.( could do with a drinks machine up there when you need a cold drink).sun was on the pool most of the day.breakfast was good plenty of choice.plenty of eating places outside hotel.Beach less then 2 mins away.overall great hotel great town would stay here again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank outbid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 July 2014

This beautiful hotel amazed me , very clean and modern design , friendly and helpful staff made us feel like special , very delicious breakfast with relaxing music , nice view from balcony and useful and clean pool ...
Very close to shops and bars and restaurants and city center also few minutes walk to the beach
One of my best experience about booking the hotel online , the hotel is much better and cleaner than the picture, the feeling was amazing , feeling of relaxing in your holiday
I should say thank you to all friendly staff specially Gemma :) the lady whom makes this hotel like a heaven :)
All I wanted with my budget was a clean place but I got more than I was expected
Spotless clean and modern bathroom , clean room and modern design and most important , relax and comfortable environment , with relaxing music all the time , I would definitely go back there and stay more

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nastara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottinghamshire, United Kingdom
Level Contributor
117 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed 12 July 2014

The previous owners have moved on and it's about time the previous guests moved on with them. We have never stayed here before, but we are very impressed with the location. The hotel is also spotlessly clean. The service is friendly and efficient, the rooms are decent with a good bathroom and good hot shower, and BBC 1 on the telly for those that care. The pool is quite small but nice and clean with sunbeds and brollies, and tables and chairs for those who want to read or have a coffee in the shade. Ignore the reviews from people who were regular guests before, I think they came so often they thought they owned the hotel an had some input into the management. Playas del Ray is an excellent hotel for a three star property, right by the beach in the nicest part of the resort.

Room Tip: Sea view rooms with balcony are well worth having.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
5 Thank Desert-Johnny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodstock, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 7 July 2014

The fantastic reviews on this site swayed me towards this hotel. Stayed end of May and were lucky with the weather. That's where our luck ran out. The hotel has had some work done to update but our room, the most important bit, was more of a 60 second makeover. In that I mean that it looks fine when you walk in but when you live with it it's not so fancy. The biggest sticking point with me was that it's the first hotel we've ever stayed in where there was no tea or coffee making facilities.My husband had to go looking for tea at night. He was not best pleased. Sorry have to give it only two points.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Playas del Rey Hotel

Property: Playas del Rey Hotel
Address: 76 Via Jaime I, 07180 Santa Ponsa, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#4 Romantic Hotel in Santa Ponsa
#5 On the Beach Hotel in Santa Ponsa
#8 Family Hotel in Santa Ponsa
Price Range (Based on Average Rates): £
Hotel Class:3 star — Playas del Rey Hotel 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Playas Del Rey Santa Ponsa
Playas Del Rey Hotel Santa Ponsa, Majorca

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