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“SENTIDO Punta del Mar” 4 of 5 bubbles
Review of SENTIDO Punta del Mar

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SENTIDO Punta del Mar
Ranked #3 of 36 Hotels in Santa Ponsa
Certificate of Excellence
Durham
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“SENTIDO Punta del Mar”
4 of 5 bubbles Reviewed 8 July 2013

Lovely hotel, great views over the bay, food good but had better with more choice at other all inclusive hotels, worst part was at breakfast having to wait in line to toast your bread then again at a drinks machine to get coffee or tea, there is no waiter service.
The only snack available between meals is a piece of cake between 3.30pm & 5pm, no choice it is handed to you from behind the bar. The entertainment is run by Sam & Craig who do a great job between them. Standard rooms are adequate but not a lot of wardrobe & drawer space for 2 people.

Room Tip: Upgrade to a Junior Suite
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  • Stayed July 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank I S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H-Director, Gerente at SENTIDO Punta del Mar, responded to this review, 14 July 2013
Dear guest,

Thank you very much for sharing your opinion with us, which helps to improve our service.

Regarding to the breakfast, I would like to inform you that it can happen sometimes at peak hours, but not usual.

Thank you as well you staying with us!

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,658 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (559)
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English first
West Bromwich, United Kingdom
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed 8 July 2013

We are holidaying here at this very minute !!!

It's beautiful !!!

Arrived to a warm welcome from reception staff with a glass of orange juice !!

Rooms:
Upgraded our room to a junior suite as the first one offered was on the 1st floor and could be looked into by other guests and was right next to the bar !! A balcony which could just about house 2 chairs so although immaculate enough wasn't what we wanted for our 2 week stay !! Well worth every penny as weather was very dull and windy around the pool area yesterday so we now have a huge balcony with table 2 chairs and sun loungers with an amazing view on the 7th floor !!!
And not overlooked so lovely and private :) ....

Food : yummy, scrummy !!! And restaurant beautiful and clean with friendly and efficient staff :) and again beautiful sea views !!!

Pool : the area is again immaculately clean with a newly laid floor and just off the bar area with again amazing views !!!

Evening entertainment last night was a singer who we thoroughly enjoyed :) not sure what we have instore for the rest of our stay !! But if its not to our taste we can always go to the blue bar which is very relaxing and beautiful !! Though can only have cocktails, sangria and beer there !! Adds to the ambience I think !!!

We're loving it here and the surrounding area of Santa ponsa !! and loving the adult only concept too !!

If you're thinking of booking I would say do it today :)

I would not hesitate in coming back and will be sad to leave .....


  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank 504214Lesley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H-Director, Gerente at SENTIDO Punta del Mar, responded to this review, 14 July 2013
Dear Lesley,

Many thanks for all your nice comments about the hotel. We hope you are still enjoying you stay with us.

We look forward to seeing you son again!

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newquay
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 7 July 2013

Absolutely stunning location, beautiful hotel, wonderful staff, great food, comfy beds, excellent tv channels, great outdoor swimming pools but, oh dear, if you want a sun"bed" you will have to join the other guests and be at the entrance to the pool by 7.30. The doors open at 8. There probably will be sun "loungers" available later but don't rely on it, and umbrellas are like hens teeth! Such a shame because it is a lovely hotel.
the indoor pool and spa was quite lovely when we first arrived but the heating appeared to be turned off after a couple of days and the scum line around the edge of the pool became more apparent, also the sauna and steam room had been turned off. Maybe a blip but disappointing all the same.
The square in the resort is a short walk, but uphill on way back, not too bad if you take it easy. Entertainment there is not bad, give lady gaga a look, very good. The family atmosphere is not our cup of tea but for an hour or so..????

















Stunning location, beautiful hotel, great staff, good food, comfy beds, clean rooms brilliant tv channels, terrific swimming pools, the sun"beds" are gorgeous but, oh dear, to get one you will have to queue with other guests at 7.30a.m., the outer doors open at 8. You are not allowed to save any bed but everybody does! You could possibly get a sun "lounger" later but don't rely on it, and the umbrellas, unless the hotel has bought some more, are like hens teeth! Such a shame, it is such a let down after looking like the best hotel you ever been to!
The square is a short walk down the hill, worth it for the evening entertainment, lady gaga is worth a watch, very good. The family atmosphere is not our cup of tea but for an hour or so...?
Hotel entertainment is mediocre, the boys try their best and are friendly enough, outside acts, not so hot but the tv is great!!
The indoor pool was warm on our first visit but turned cold over the first week and the scum around the edge became more apparent, also the sauna and stream room were turned off, bit disappointing.
We were in room 225 overlooking bay other side from santa ponsa, gorgeous!! we started off in 111 but found the noise from the nearby main bar too much to be able to sleep before 12.30 / 1. and not a lot of privacy from the pool area. Also room 225 had a bath! (111 only had a power shower.)
Went to Palma, shared a taxi there, (12 euros each couple) to the cathedral, and caught a bus back, (just over 6 euros each) just outside where the fountain is, opposite the sea.
Got a cab to Magaluf for the evening (13 euros each way) just to sit in a quiet bar and people watch, an experience at our age!!

Room Tip: We stayed AI in standard room with a bath, not keen on just a power shower as most have. 2nd or 3rd...
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  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank caeveleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H-Director, Gerente at SENTIDO Punta del Mar, responded to this review, 14 July 2013
Dear guest,

Thank you for your opinion and for staying with us. We are glad to know that you enjoyed your stay with us.

We would like to inform you that our sun beds policy will start working at 8.00 am., after 30 minuts if nobody is there, we will remove the towel for other guests. As well, we are putting more sun beds to solve this issue.

We look forward to seeing you back!

Best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 July 2013

As stated in other reviews this hotel is fantastic. We had a room on the 3rd floor, spacious, light, airy and with two sunbeds on the large balcony with a fantastic view over the bay. The whole hotel is light, airy and very clean. The staff are very warm and welcoming and they help make the holiday. The entertainment guys work hard. But if you do not want to participate, then they will leave you alone. The Blue Bar. Well you have to experience it to fully appreciate it. We went every night. The food selection is not as large as some hotels we've stayed at, but the quality is superb and the dishes are refreshed frequently. This is the first time we have stayed adults only and this is very noticeable for parents such as us who have done the child friendly holidays. The peace and quiet. We have been to Majorca many times but have never returned to the same hotel. This is definitely one hotel to which we would return.

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 364David_W_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H-Director, Gerente at SENTIDO Punta del Mar, responded to this review, 13 July 2013
Dear David,

Many thanks for your comments and for choosing us for your holidays.

We are happy that you had a good time with us and that you will be back.

We look forward to seeing you son again!

Best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carmarthen
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 6 July 2013

Having just returned after a week at the Punta del Mar I can categorically state that this hotel is closer to 5 stars. Don't believe the negative comments, they are unfounded or exaggerated.

Food is of a high quality, plentiful and varied. A visit to the A la Carte restaurant and its 8 course menu is a must (one visit is included with suites). The friendliness and efficiency of the staff is incredible and is to be commended. You are often greeted with a frienly smile and "Bon dia". I hope that the manager, Sr Javier Escalas, passes on these positive reviews to his staff and gives them the praise they deserve.

Junior suites are clean and spacious with plenty of storage space and the most hangers I have ever seen in a Spanish wardrobe. Suites have free fridges but safes require a 15 euro refundable deposit and then 3 euros per day. The bathroom was large but with shower only.

My wife and I stayed on the 6th floor facing Santa Ponsa Bay - brilliant views with yachts and boats coming and going. At this time of year these 6th floor balconies don't receive sunshine resulting in pleasantly cool rooms. A better junior suite option for balcony sunbathing would be the 7th floor facing Santa Ponsa Bay which, coincidentally has larger balconies than the 6th. Not being avid sunbathers this did not bother us, and there was plenty of room on either of the two private balconies (yes two!) for our needs. Seaward facing balconies on the other wing of the hotel get late afternoon/evening sunshine and fantastic sunsets.

The Blue Bar also provides a relaxed atmosphere for an evening drink but, oddly, All Inclusive drinks here are restricted to non spirits. Our room was quite close to the Blue Bar and we could hear the bar's music quite clearly. I am quite fond of listening to music but the Blue Bar's music was the same every evening - repetitive music with bass turned up. This was OK for the occasional visit to the bar but to hear it every evening was a bit too much. This is my only criticism of the hotel, so Sr. Escalas, how about some different, more relaxing music in the Blue Bar and perhaps moving the concealed speaker further away from room 609.

A marvelous holiday. Muchas gracias to all of the staff.

Room Tip: Avoid rooms close to the central stairwell. The open stairwell is directly above the entertainment l...
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  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank whenry52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H-Director, Gerente at SENTIDO Punta del Mar, responded to this review, 9 July 2013
Dear guest,

We would like to thank you for all your nice comments. We really appreciate that you share your opinión about the hotel.

Thank you as well you choosing us to enjoy your holidays.

We will consider your opinión about the music in the Blue Bar.

We look forward to seeing you again!

Best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Llanelli, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 6 July 2013

as the title says when you arrive at reception the view of the bay is amazing and gives a great first impression of the hotel.The rooms are great and clean with balconies with great view to wake up to.The meals are good.We went half board as we also wanted to go to the great beach at santa ponsa.The blue bar in the hotel had once again the same breathtaking scenes and was a great chill out area but we also went to a local bar where the owner was a great and friendly chap.Do have the a la carte meals as it was really fine dining if you like to experiment---8 delicious small courses.Bit of a hike to the beach but worth it when you get there.One little moan and that there was no tea making facilities in the room.overall a very pleasant hotel with friendly and helpful staff

Room Tip: all rooms had balconies.you can upgrade to fully inc.when you get there for poss.better deal than on...
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  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank chris e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H-Director, Gerente at SENTIDO Punta del Mar, responded to this review, 7 July 2013
Dear Chris,

Thank you for giving your opinion and for staying with us.

Your comments help us to improve our service. Regarding to the tea facilities in the room, I would like to inform you that it depends on the room that you have booked, but next time I recommend you to email us requesting it and we will do our best to get it.

We look forward to seeing you back!

Best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 5 July 2013

Having lost my love and just moved house I was unsure of where to go but knew I needed time away. I chose this adults exclusive hotel as I'd not been to Majorca before and it was an easy flight from Birmingham. I felt relaxed as soon as I arrived and found my mini apartment overlooking the pool and the sea.
I'm always a bit anxious about eating out ( being a coeliac ) and always carry a dietry card for the country I'm visiting but the hotel was so helpful I went all inclusive on the second day and had no regrets. The concierge Agustina was a true delight and made sure that I had plenty of gluten free choices for every meal. Although the pool was too cold for jumping in, the bar was at hand to make a coffee or a glass of fizz quite enough to help me through several books.

Room Tip: Most have a sun balcony which is quite a benefit; choose one on the south side rather than the east...
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  • Stayed May 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank adrian p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H-Director, Gerente at SENTIDO Punta del Mar, responded to this review, 9 July 2013
Dear Adrian,

Thank you very much for your comments and for staying with us.

We look forward to seeing you back!

Best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SENTIDO Punta del Mar

Property: SENTIDO Punta del Mar
Address: c/ Huguet des Far, 11, 07180 Santa Ponsa, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Santa Ponsa
#3 Romantic Hotel in Santa Ponsa
#3 Family Hotel in Santa Ponsa
Price Range (Based on Average Rates): £
Hotel Class:4 star — SENTIDO Punta del Mar 4*
Number of rooms: 234
Official Description (provided by the hotel):
SENTIDO Punta del Mar **** Location: On a slope above the sea, the center and the main beach are about 1500 meters away. The next bay and shopping area are a short walk away. Facilities: Renovated in 2012 the SENTIDO Punta del Mar with 234 rooms on seven floors has a lobby with sitting area, internet corner and WiFi internet access, TV room with satellite TV, a bar, a cafeteria with a large terrace and restaurant with sea views. The outdoor area has got a swimming pool, sun terrace with loungers and parasols and a poolside bar. Minimum age 16 years Meals: All meals in buffet form. Lodging: The rooms are equipped with shower / WC, air conditioning / heating, wireless internet, mini fridge, safe (extra charge), telephone, satellite TV, balcony and sea view. Junior suites are larger with the same features and in addition have a hair dryer, bathrobe, minibar and seating area. Double rooms and Junior Suites Superior have additionally with 2 chairs on the balcony. Sport and wellness Included: Indoor pool (for colder months), Jacuzzi, steam room, sauna, fitness room and table tennis. Extra charge: table tennis, billiards, bike rental, massages and treatments. ... more   less 
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Also Known As:
Punta Del Mar Santa Ponsa
Hotel Punta Del Mar
Punta Del Mar Hotel
SENTIDO Punta Del Mar Santa Ponsa, Majorca

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