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“Excellent family holiday”

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Jutlandia Family Resort
Ranked #10 of 36 Hotels in Santa Ponsa
Certificate of Excellence
Alness, United Kingdom
1 review
“Excellent family holiday”
Reviewed 18 June 2014

Returned recently from a fabulous week in these apartments. At first glance the apartments are in need of some updating but they were clean and very well equipped. The pool area was also kept very clean and the gardens were immaculate.. The star of the show though has to be Adele who's activities made our grandchildren holiday... Every hotel should have an Adele.. There are only two small niggles about the holiday.. One was the towels on sunloungers carry on. I was up just after 6am and they were out bagging the sunbeds and the second was the behaviour of some of the adults who were drinking from 10.00 am... All Inclusive doesn't mean making absolute pigs of yourself be it with food or drink. Disgusted at some of the antics we witnessed... Will certainly be back next year...

Room Tip: Ask for room away from bar area as it gets very noisy .
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  • Stayed June 2014, travelled with family
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    • Cleanliness
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Helpful?
Thank Lorraine2205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Newcastle upon Tyne, England, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 16 June 2014

Just returned from a week stay at these apartments. I went with my girlfriend as well as my sister her bf and son. We had 2 apartments and went all inclusive, we could not fault the place.
The size of apartments were excellent with everything you needed. Being all inclusive we got all meals , drinks and snacks all the time, which was great for the bairn. Main meals is served across the road at the Plazamar.
The staff were all excellent especially the reception staff as they could not do enough for you! Bar staff were very polite and friendly.
Hotel entertainment was excellent seen a very good magician and a comedian , the kids entertainer never stopped seemed to work all hours and was great.
The location is great few minutes to beach and main strip, love the fact that coaches to many attractions stop outside the hotel for free i.e Marineland, Western Waterpark, Katmandu etc.
Only 2 problems with hotel is towel on sun loungers is used so have to get up early to get a good one, even through hotel says it removes them they do not. Also i would recommend a room away from bar as it can get a bit noisy with entertainment and bar, but that is to be expected. These 2 are just silly problems and did not bother us.
Overall i highly recommend this hotel for families or couples as we traveled as both and we are looking into booking this hotel for next year. Would recommend going all inclusive if travelling with kids!!

Room Tip: Would recommend a room away from bar area room in block 2 are quietest.
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  • Stayed June 2014, travelled as a couple
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Helpful?
2 Thank Shaun H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
co-meath
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 June 2014 via mobile

just returned from a 2wk stay at these apartments.i was a bit worried with some of the reviews i seen on tripadvisor.please dont take any notice theres all ways some one ready to complaine and try to put people off.we were greated by very poilte and helpfull staff. there were renovations goin on in apartment under use as a result a lot of hammering and drilling from early morning but we were moved to another apartment without any bother.hats off to adele who is an assit to jutlandia and who entertains young and old through out the day a jolly fun loveing lady.cleaners do an excellent job apartments lobby and pool area spotless.theres a e2 charge now for umberelas.all ways plenty of sunbeds.we had apartment right next door to reception and i have to say we were never woken by people returning at night.only complaint i had were the mattress very lumpy.i would recomend jutlandia to everybody.we had a realy enjoyable holiday.big thumbs up jutlandiaa

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Co_meathLily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 12 June 2014

We have just returned from 9 days here and here are the main points:
The place is spotless, cleaners appear to work very hard.
Reception staff are helpful( with exception of the night guy)
Location is great, a few minutes stroll to the beach and the strip.
Pool is excellent but the old towel on the sunbed trick is used alot despite the hotel saying its not allowed
Entertainment is good every day but if you are after a quiet holiday you must be sure to ask for a room as far away from the bar as possible, it is fairly noisy until late near the bar, but thats to be expected.
Apartments are small and basic but they are ok for the time you are there, the TV has some english stations but they are mostly rubbish. Beds are average at best. AC is a must in hot weather.
A safe costs €25 a week to rent.
Food and drink is fairly expensive if you are paying as you go.
All inclusive guests eat across the road in the plazamar.

All in all I was very happy with the Jutlandia and would go back for sure.

Room Tip: take a room down the back if you want a quiet holiday.
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  • Stayed June 2014, travelled with family
    • Value
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Helpful?
Thank Bohsfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 June 2014

Wanted somewhere to take the kids for an easy break away but Jutlandia was not what I was expecting. Got there at 10;30 am but said they couldn't let us in room till after lunchtime, even with 2 small kids. Wouldn't have minded but with a couple of other big noisy families taking up reception chairs we had to wait in bar where there was a big party of men getting drunk also waiting to check in. Room was dated and the sofa had a mark on it and bottom of old curtains was torn. The bathroom stunk from the drains and there was hair in the plug hole. Maybe we got a dud room. Swimming pool was a good size but not always clean especially by the afternoon. I saw what I think and hope was sun lotion gathering round the side a couple of times. We thought this was a family hotel but the hens and stags they also allow here ruin the atmosphere. They woke us up at night and generally were a nightmare to be around. The management should do something about it.

Stayed May 2014, travelled with family
Helpful?
2 Thank FAND_BRAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corwen, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 June 2014 via mobile

I've just returned back from a weeks stay at the Jutlandia apartments with my mum, my 10 year old daughter, 5 1/2 month old son & other family members and cannot fault our stay. We were made to feel welcome as soon as we entered our hotel until we left this morning. Found the hotel very clean. The staff at Jutlandia & the Plazamar went out of their way to help you, they work really hard to make sure you're stay is as enjoyable as it should be. The food is a 10/10 from me. Couldn't fault a thing about it. The apartments were very clean & a good size for a family of 4. Also each apartment had it's own balcony which overlooked the pool. A very relaxed atmosphere here & even the other guests and their families make you enjoy you're stay. Very very friendly. I also loved the fact that you have both the Jutlandia & Plazamar facilities to use during the day & for the evening entertainment. Can't say much more apart from absolutely fantastic place to stay!! Saving up now to try and come back in September but if not, we shall be back next year definitely. High 5 to Jutlandia & Plazamar.

Stayed June 2014
Helpful?
3 Thank CharlotteAmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halesowen, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 June 2014

booked at the last minute having stayed there last year. Again could not fault anything, cleaners whre very always happy and willing to make conversation, restaurant staff always had a smile on thier faces and willing to help, reception staff nothing was any trouble for them and finally the bar staff - always on hand never waited for any drinks or snacks they were a credit to the hotel. Arrived early on Saturday morning Approx 10.30, allocated the same room as last year which i had emailed the request a week before, recieved a complimentary bottle of wine and a small gift for staying there again ( nice little touch). Adele was yet again amazing with all the entertainment and the way she looked after the kids disco on the nights - brilliant. Please do not take any notice of the negative reviews ( if there are any) as some people will always try and find something wrong. Go there yourselves and enjoy a brilliant relaxing holiday. My only negative thing let the people on stag/hen weekends book somewhere else you don't need them!!

Tips: Give the waiters a good tip and you will not stay dry for long!!
See you again soon, and once again thanks for a great holiday.

Room Tip: all rooms seem to be good
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  • Stayed June 2014, travelled as a couple
    • Value
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Helpful?
3 Thank pete g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jutlandia Family Resort

Property: Jutlandia Family Resort
Address: Avenida Golf 1, 07180 Santa Ponsa, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Santa Ponsa
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Jutlandia Family Resort 3.5*
Number of rooms: 125
Official Description (provided by the hotel):
The newly renovated Jutlandia Family Resort is located in the beautiful tourist area of Santa Ponsa and is only 300 meters from the stunning sandy beach. This complex and its activities are designed so that our guests experience plenty of fun activities during their stay. Jutlandia Family is managed by Gran Isla Hotels, a boutique hotel chain that is unique in giving the "personal touch" in their establishments that only a small chain can give. ... more   less 
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Also Known As:
Apartments Santa Ponsa
Jutlandia Apartments Hotel Santa Ponsa
Jutlandia Apartments Santa Ponsa
Jutlandia Santa Ponsa
Jutlandia Family Resort Santa Ponsa, Majorca

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