Stayed here for one week 5th August to 12th August with my mum and son aged 14. First impressions were , lovely spacious cover, rooms clean and OK size. Good sized balcony, air con great, great location but not enough space to hang clothes , towels a disgrace make sure to ask for ones with Viva marked on them as we only received these on our very last night. As always not enough sunbeds or space at pool area, pool way too small for size of hotel, opted for the beach everyday which was lovely, so glad it was close by 2 min walk. We went A/L and plenty of snacks toasties, burgers etc, these are next to poolside bar BUT left too long in the sun and although covered flies still got on them. What really let's the hotel down is the dining room and food, didn't think it was clean and the food is a complete disgrace!!!! So if you like going to Asda cafe then you might like this. The best meal was breakfast , lunch and dinner was always cold and disgusting. This is the only hotel we have stayed in where they serve the previous nights chips for breakfast!! The noise level in the dining room coming from staff with trollies banging doors clearing dishes away is unbelievable! Staff were not pleasant apart from Peter the barman. Entertainment poor , they all seemed very lazy, Thomson reps did not acknowledge us. The last straw was vomit in corridors from drunk teenagers sleeping all night in corridors. This hotel is being up graded to a four star next year but in my opinion it has still to earn it's three. So glad the hotel was near beach, shops, restaurants etc or it would have been a complete nightmare . Santa Ponsa as a resort was OK but will not be returning here or to this hotel.
- Official Description (provided by the hotel):
- Within 200 m. from the stunning beach of Santa Ponsa, the Zafiro Rey don Jaime hotel features a wide range of facilities for children such as games, animation programme, pool, playgroung and much more, which make this exclusive 4-star resort the ideal accommodation for some family holidays in Majorca. ... more less
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- Also Known As:
- Hotel Rey Don Jaime
- Rey Don Jaime Santa Ponsa
- Zafiro Rey Don Jaime Santa Ponsa, Majorca