Firstly lets start with the good points, the front of the hotel the reception area and the pools are amazing looking, spotlessly clean, and have all the wow factor required to make you want to stay at this hotel.
The staff were brilliant to us but I felt sorry for them at dinner service with a restaurant that's Way too small for the hotel, people waiting for tables, they looked stressed and it showed.
Now for the bad points, the restaurant is under equipped, not big enough and not enough food choice. The food was not hot and the children really struggled to eat, unless you want chips every day that is.
The pools were freezing like another review said and my daughter came out one day with a blue mouth she was that cold, that said, I don't know any heated pools in Majorca so not the hotels fault!
The rooms are in dire need of some tlc but what makes it worse is that ours was not cleaned properly, the floor was dirty and never mopped once whilst we were there and there were ants in the room.
Such a shame that this place will get bad reviews when it could be the best hotel in Majorca with a bit of forward thinking. Too much on the cosmetics that catch your eye but not enough quality I'm afraid.
- Official Description (provided by the hotel):
- Discover and experience a brand new and unique holiday themed hotel concept at the Pirates Village in Majorca. Step over the threshold of the Pirates Village and holidaymakers of all ages can jump straight into a world of pirate adventure. Participate in the Pirates Village life, and enjoy the exciting and interactive adventure of becoming a real pirate. ... more less
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- Also Known As:
- Pirates VIllage Santa Ponsa, Majorca