Family of 4 stayed here All Inclusive from 11th-18th October with two children aged 5 and 2.
Arrived around 2-3pm at the hotel, our room was still being cleaned, after 1 hour wait we were given alternative room that was ready.
Bedroom had two single beds and a cot that we had pre-ordered. Large wardrobe with some drawer space. Living area had two sofas, one made up as a bed, table and chairs and kitchen area with fridge, microwave, toaster, kettle and all the usual utensils you would expect with self catering. All rooms have balconies overlooking the pool area in a |_| shape, the rooms on the bottom edge of the hotel have the bedrooms backing onto the main road, the two 'side edges' of the hotel are off the road so much quieter. We were in a 'side edge' so I can't comment on the noise from the road at night although we were aware of noise from people walking down the corridor and in the rooms either side and balconies around us. The room has a TV which is free, with a decent selection of channels like BBC one/two/three/news/CBeebies. There is no hairdryer, all balconies have a clothes dryer. Room was clean, with towels and sheets changed every second day, expected much worse after reading some other reviews but really was a very average room.
The restaurant is buffet style, breakfast is from 8-10.30am, lunch is 12.30-3pm and dinner 6.30-9pm. Drinks service is available from 10am-11pm. Snack service is advertised as being from 10am-11pm but on arrival there was a sign up to say from 20th September the snack service finishes at 6pm. This was a big bugbear for me, we probably would have used the snack service every night between 9-11pm after dinner and instead spent a lot of money we otherwise wouldn't have on food from outwith the complex at this time.
The restaurant is very nice, staff were always very pleasant. I personally found the food to be very nice although the buffet selection was a bit limited as the area is quite small, there was a salad area, always a dish of chips, some form of rice or pasta dish, a fish dish and 2-3 other meat dishes as well as 2 side selections. There was also a dessert range with ice creams, cakes etc. On occasion popular food (such as the pizza and ice cream) ran out before the meal time finished.
Children's entertainment was very good, there is a packed event schedule every day at the mini club, our children never attended (too young and too shy) but the staff seemed very nice. Only criticism would be that the mini disco wasn't on until 8.30pm, just a bit late for us. Shows on every night except Friday which is the entertainment team day off. Tried on a couple of occasions to sit at the bar/stage area to watch the entertainment but was put off by sitting in a cloud of smoke from other guests so normally enjoyed the show from our balcony.
Pool area is great, staffed by two lifeguards, always plenty of sunloungers available and they aren't reserved from unreasonable times in the morning. Never got much use from the pool as it was a bit chilly for us wimps but certainly never put off most of the kids. Often saw pirates mingling around the pool area during the day or 'invading' guests rooms and shouting from the balcony as well as during the evening entertainment.
- Official Description (provided by the hotel):
- Discover and experience a brand new and unique holiday themed hotel concept at the Pirates Village in Majorca. Step over the threshold of the Pirates Village and holidaymakers of all ages can jump straight into a world of pirate adventure. Participate in the Pirates Village life, and enjoy the exciting and interactive adventure of becoming a real pirate. ... more less
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- Also Known As:
- Pirates VIllage Santa Ponsa, Majorca