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“Great pools”
Review of Pirates VIllage

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Pirates VIllage
Ranked #8 of 34 Hotels in Santa Ponsa
Certificate of Excellence
Reviewed 29 August 2014 via mobile

We stayed here week commencing 11th August with our four year old twins. The hotel looks absolutely amazing from the outside & the pools are brilliant. Pools are suitable for all ages. The only negative, the sunbeds are locked up until 9 in the morning and there was usually a queue waiting from 8.30am onwards, if u wanted a spot near the pools you had to get up early.

The Rooms were basic but clean, they were cleaned every other day & clean towels were provided. Only thing I didn't like, there were patio doors in the bedroom which led onto the main corridor of the hotel which was used by all guests. This could not be opened as everyone would have access to your room, also didn't like it from a safety point of view. Also patio doors which led to balcony which was fine.

A tip, do not purchase the internet, it costs €30 for one week, however only after we purchased it did we discover it can only be used on one device at any one time, we bought it so our boys could use their tablets in the evenings, so it was a waste of money!! The receptionist did not inform us of this, otherwise I would not have bought it, I personally think the use of wifi should be free for hotel guests.

Stayed: August 2014, travelled with friends
1  Thank ljfriel1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 28 August 2014

Well I have just returned from 10 nights and loved every minute of it!! The entertain was excellent so much time and every involved in organising it and really worth watching. Although not a large variety of choices at meal times the food was still very good.
Every member of staff we spoke to were so friendly and helpful a really joy to stay. The Jet2 rep Mo was very helpful and full of advice and tips!
Can not wait to book for the same time next year!

  • Stayed: August 2014
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Thank NicStirzaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2014

This is by far ... the WORST place I have ever been in my life!!!!!

We (family of five) went all inclusive. The food is simply inedible!!!! Disgusting ... Greasy ...over cooked fish... Under cooked chicken ... Stale bread.... Stale crackers .... Grey chicken ... There are noooooo words.

We asked waiter for wine list ... He didn't know what it was...

Poo in the pools... Charming

Had intended writing loads.. Can't even be bothered ... Basically it's a dump ... Dirty disgusting dump

  • Stayed: August 2014, travelled with family
    • Sleep Quality
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9  Thank MichelleOrms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2014

Ausum loved it kids loved it got to go back soon staff brilliant in a great location with great restraunts near to beach the pirates were great with the kids and made the adults feel like kids again only thing I did not like was the towels on sun beds at 6am and people not turning up till 12 noon for the beds wen we had to use the floor otherwise brilliant great chinease restraunt close by

  • Stayed: July 2014
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Thank Welshi23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2014

Was stayed at this hotel for a week from 18-8-14 had a excellent week myself my husband my 11 and 5 years old daughters and my 13 week old son .first holiday that I've every seen management and the owner chatting and getting involved .we stayed in a themed room which was lovely on arrival the children were very excited just from the look of the hotel from the outside and we were greated by the pirates . the food was lovely in the snake bar and the restaurant , the rooms were clean and tidy the light switch in the room came off but was fixed within an hour the manager Maria was lovely she made us feel at home and was great with the Children especially the baby there was always sunbeds free , the entertainment staff were amazing and the show were fab robbie was lovely always came over to say hello we really enjoyed our holiday there so we booked direct with them the day we were leaving for next year the kids were deverstated to be going home but are looking forward to going back

  • Stayed: August 2014
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1  Thank Crag4amy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2014

fantastic time. i went with my mum ,sister and my daughter who is 7yrs we arrived on the 5th august for 1 week. elvira on reception is brilliant, friendly and very helpful. we had no problem checking in and we stayed in a pirate themed room= it was very basic but clean and for the amount of time you spend in there it was fine. we were self catering due to some reviews i had read but on the 2nd day we upgraded to all inclusive the food was very good something different every night. the swimming pools were fantstic with the slides the only annoying thing were some guests reserving sunloungers and parasols with towels the night before or very early in the morning would not of minded that much if they actually used them (some people would return at 3pm after being the beach not acceptable) i took to checking how long they were empty for anything after 2hrs and if we did not have any i would remove towels. angy and anya in the kids club were amazing you can tell they enjoy there job the kids loved them. the pirate shows were great but a bit repetitive would be nice to see some other outside acts. if you have children then this hotel is for you only short walk to the beach and the supermarket is over the road.

Room Tip: try to book a pirate theme room as they have aircon in the lounge and bedrooms
See more room tips
  • Stayed: August 2014, travelled with family
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Review collected in partnership with this hotel
3  Thank clare638
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2014

Could be a great hotel with TLC but currently it is so scruffy that I also feel that we paid at least twice the actual value of the room. Entertainers are lovely but the music and the acts are all very repetitive and done on the cheap and nothing like the standard of Haven where we usually holiday. I think that it is better for the smaller kids than teenagers, as they lose interest after the second day and there is very little for adults. Maybe I should have known better when choosing this hotel and paid more interest in what some people had warned others about.

  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
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2  Thank Ann L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pirates VIllage

Address: Avda Rey Jaime I, 07180 Santa Ponsa, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Santa Ponsa
Price Range: £80 - £205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pirates VIllage 3*
Number of rooms: 143
Official Description (provided by the hotel):
Discover and experience a brand new and unique holiday themed hotel concept at the Pirates Village in Majorca. Step over the threshold of the Pirates Village and holidaymakers of all ages can jump straight into a world of pirate adventure. Participate in the Pirates Village life, and enjoy the exciting and interactive adventure of becoming a real pirate. ... more   less 
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Also Known As:
Pirates VIllage Santa Ponsa, Majorca

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