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“10 days of fun” 4 of 5 bubbles
Review of Plazamar Serenity Resort

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Plazamar Serenity Resort
Ranked #19 of 36 Hotels in Santa Ponsa
Essex
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“10 days of fun”
4 of 5 bubbles Reviewed 28 August 2014

I am pleased to say we were suitably impressed with this accommodation. It was our third visit to Santa Ponsa..our first two visits we stayed at the sister hotel Jutlandia which is just across the road and was lovely. On arrival, which was approx 2am, my husband was thirsty and asked the male Receptionist for change for the drinks machine but his safe was locked so he very kindly got some water for us. This is a great no nonsense family hotel. By no nonsense i mean there is no noise after midnight.....youngsters be warned. There were plenty of sunbeds available (even after family upon family reserved theirs as they believe its their right to do so). We can recommend some great places to eat....The Block House for a great steak, Portofino for a great English breakfast and paella (which was 22 euro for 2, inc 1l sangria), Mrs Murphy's Kitchen (our son recommends the burger). In fairness all the restaurants were good and reasonably priced. The staff at Plazamar were all very friendly and helpful and we will definately return. It was a good value break and Santa Ponsa has a lot to offer. Sorry just remembered that air conditioning was FOC which surprised us

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank jackndave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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773 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (166)
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English first
Leeds, United Kingdom
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 27 August 2014 via mobile

Our fifth time at the Plazamar and we are looking to book for next year already,staff again fantastic friendly couldn't do enough for you,complex very clean pool area lovely , rooms cleaned every 2nd day,five minute walk to lovely beach same for bars restaurants, thank you all at the Plazamar

Stayed August 2014
Helpful?
6 Thank Ianrobxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kilmarnock
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 22 August 2014

stayed at this hotel on allinclusive basis with 13 of us on a family holiday for 1 week this hotel is ideal for families the staff work so hard and so polite you cant fault them the food was fine just as you would expect. ie meats. fish pastas chicken enterainment could be better not a lot on at night the rooms are a bit dated but spotless no complaints the hotel is abit out of the main area ie square 20 minute walk in the heat not recomended on the good family resort would go back.

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank killieboyKilmarnock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Merryn, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 20 August 2014

Good for families with staff that are willing to go the extra mile but the hotel in itself is a shambles and back in UK would be rated as a 1 star. The apartment with stains of mould in one corner of the bathroom, the door of the bathroom closed well but did not open well and kids could easily get stuck in there, the pool nice but by midday dirty everywhere and does not get cleaned till the evening. We had gone with room only and thankfully we didn't do the all inclusive as what we saw from the food we wouldn't have liked it.

Stayed August 2014, travelled with family
Helpful?
7 Thank 831Miller33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Santa Ponsa hotels

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 15 August 2014 via mobile

On arrival we were "upgraded" to a 1 bed as our studio wouldn't be ready until the next day. The room was in need of updating but was very clean. We were very impressed with our studio. As a family of 4 there was plenty of space & it was very clean.

The pool area is great as it has a children's pool then the larger pool for the bigger kids & adults. A lifeguard also on duty every day. Plenty of sunbeds for everyone & umbrellas were €2 a day to hire.

We were self catering so we eat out every day but we did use the snack bar for lunch occasionally & the food was ok.

Evening entertainment was very good but saying that we went to the Spanish square alot as kids loved it up there - different tribute band every night. I highly recommend the Take That tribute act. They had the whole square on their feet!!

Overall I would highly recommend Plazamar Apartments for families. Lovely staff & a lovely atmosphere.

Stayed August 2014, travelled with family
Helpful?
3 Thank Hayley T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
1 review
2 of 5 bubbles Reviewed 11 August 2014

We just came back after a stay in Plazamar and can't fault a thing about the staff and the room but the two points that let the hotel down are FOOD which was very poor and the sitting area as they can not handle that many people. Also this is the first all inclusive hotel were we was told what we can have to drink and what we can't have unless we paid extra!

Stayed July 2014, travelled with family
Helpful?
Thank Rick_983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 10 August 2014

well we stayed last week in june and wow we loved it hotel did all they could for us staff was very good hotel was clean food was good its on tap all day plus so is the beer would go back no complaints at all very good place for familys or couples a short walk to the local bars and plenty of places to eat out but we was all inclusive didnt need to eat out all in all loved it a big thank you from claytons from bradford ignore the bad reviews trust me us yorkshire people know how to complain lol

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank david c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Plazamar Serenity Resort

Property: Plazamar Serenity Resort
Address: Avenida Golf 4, 07180 Santa Ponsa, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 36 Hotels in Santa Ponsa
Price Range (Based on Average Rates): £
Hotel Class:3 star — Plazamar Serenity Resort 3*
Number of rooms: 96
Official Description (provided by the hotel):
Newly renovated in 2015 with a strong Mediterranean character, Plazamar Serenity Resort is a complex to relax and enjoy your holidays in a chilling atmosphere. Located in the beautiful resort of Santa Ponsa only 300m from its sandy beach and city centre, Plazamar Serenity Resort is the perfect spot for couples and families. ... more   less 
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Also Known As:
Apartamentos Plazamar Hotel Santa Ponsa
Plazamar Hotel Santa Ponsa
Plazamar Serenity Resort Santa Ponsa, Majorca

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