We have just returned from Club Santa Ponsa after a 7 night stay from the 13th to the 20th of August. Club Santa Ponsa is located on a hillside about 800 metres from Santa Ponsa centre and provides breath-taking views over the bay and beach areas.
The holiday did not start well as we arrived at midnight on the 13thto be told that our room was not available and that we were to be transferred to Hotel Globales Playa Santa Ponsa for 1 night and that we should return the following day and our room would be ready. The hotel picked up the cost of the taxis both ways and when we returned at 12.30 the following day as compensation they had upgraded our studio booking to a 1 bedroom apartment just above reception (room 8) and gave us 2 free adult tickets for the Western Water Park. The experience did not spoil our holiday but this seems to be a very common occurrence with guests turning up and being transferred to other hotels for the first day (myself and my fiancé used to sit on our balcony and see people struggling up the hill with all their cases only to be getting into a taxi 15 minutes later).
The apartment itself was well furnished, the living area had a sofa that converted into a double bed, an armchair, table and four chairs, and full size fridge with a couple of rings to cook on if you wanted to. The bedroom had twin beds with two bedside cabinets and built in wardrobe with drawers to one side. The bathroom was simple with a toilet, bidet, washbasin and bath with shower over it. The balcony was huge with table and four chairs, and still lots of space to walk round. A lot of reviewers have commented about the lack of air-conditioning. Even in the middle of August we found that the ceiling fans in the living room and bedroom did a reasonably good job if you also left doors open at night.
My fiancé, my son and I thought that the hotel was really good especially and a special mention needs to go to the restaurant and bar staff. Nothing was too much trouble and they were really attentive. The Staff are very friendly especially with the kids, all staff always making a fuss over them. The food was really good and I don't see how they could have made it any better. I particularly enjoyed the breakfast choice and my fiancé and son loved all the meats and fresh fish at lunch and dinner. There was a different theme most nights and there was always a good choice with 2 or 3 meat dishes, with vegetables, and rice, pasta dishes. Chips were always there if you wanted them as was a good choice of salad items and deserts. All the food was well cooked and at the correct temperature. We never had any problems queuing or waiting around as its all self-service and you could help yourself to the soft drinks, wine and beer.
The kids disco was the same thing every night and started at 8.30pm (my son loved it every night though), then the animation team who are all friendly and work and very hard start with the bingo and then a show. The shows were not to mine and my fiancé’s liking so we sat outside the bar talking with other couples and families whilst my son watched the shows with the friends that he had made. My son loved all the shows and the animation team were great with all the kids sitting there. My son especially enjoyed the snake show. We never had any problem getting a drink and you can help yourself to ice cream, tea, coffee and fruit juices day & night. All the kids loved the fact that slush’s were included at the bar. We thought that the all-inclusive drinks choice was good (far better than a holiday 8 weeks earlier in Rhodes) and not watered down. All of the bar staff are very generous with their spirits so just be careful or you will defiantly wake up with a sore head. One tip from my fiancé is if you are having cava ask for it with ice and you will get it in a tall tumbler instead of a small flute.
The pool was lovely, maybe a little too deep for small children outside of the special children’s area, but it was always clean. There were occasions that I was worried for the safety of some children who it appeared had just been let loose by their parents and were doing back flips etc. and were getting dangerously close to the rimmed edge of the pool. Please remember that there are no lifeguards on duty and just keep an eye on your kids. We had the usual problems with getting sunbeds but my fiancé is an early riser and used to go down at about 7.30 and stake her claim on our beds then sit there and read magazines so that either the staff or other holiday makers did not move the towels.
This hotel was great for us. We all love Majorca and would definitely go back again.
- Official Description (provided by the hotel):
- Club Santa Ponsa is located in the northwest coast hill of Santa Ponca's white sand beach. The complex is naturally and in harmony distributed with its forest environment; this circumstance makes a very nice direct contact with the nature that surround us. This soft composition is bringing from over 25 years, repetitive visits of families, couples and groups of persons interested in sports, rest and good gastronomy. We offer 142 units, distributed in 93 modern one bedroom apartments, and 49 new and practical studios, all of them fully equipped with furnished terrace, independent full bathroom, central heating and a experienced and professional 24 hours backup service. From our hotel there is an easy connection to other near by additional services like: Public bus transportation at 50m, commercial shopping areas and of entertainment at 200m, equipped sandy beach of Santa Ponsa 900m., Doctor services outside or inside de hotel, sportive port including nautical and sub aquatic activities, programmed local excursions and excursions around the island, walking areas, Golf, thematic and aquatic parks, etc. Everything is right in the line of your budget, with a very professional, permanent and satisfactory service. ... more less
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- Also Known As:
- Club Santa Ponsa Hotel Santa Ponsa
- Hotel Santa Ponsa
- Club Santa Ponsa Majorca