As per previous reviews we arrived at 7pm to be told the hotel was overbooked and we had to be moved to another hotel. (Despite booking 7 months previously!)
After travelling all day with a 3 year old this is not what you want to hear and in our view the alternative hotel was unacceptable, as all 3 of us were in one standard bedroom rather than the apartment we had booked.
Ok it was only one night and we got a free day trip out as compensation, but it got the holiday off to a very bad start!
Once at Club Santa Ponsa we had a great 2 week holiday :-
Pro's - beautiful views, eating all meals outside, large apartment with massive terrace, excellent maid service, friendly waiters/waitresses
Cons - Queues at the bar even for soft drinks, some unfriendly staff. Also, most guests were Belgian, French and Dutch, which meant the entertainment was geared towards them and our son found it difficult to make friends.
Overall I liked the hotel and would book again if they sorted out the booking problems.
- Official Description (provided by the hotel):
- Club Santa Ponsa is located in the northwest coast hill of Santa Ponca's white sand beach. The complex is naturally and in harmony distributed with its forest environment; this circumstance makes a very nice direct contact with the nature that surround us. This soft composition is bringing from over 25 years, repetitive visits of families, couples and groups of persons interested in sports, rest and good gastronomy. We offer 142 units, distributed in 93 modern one bedroom apartments, and 49 new and practical studios, all of them fully equipped with furnished terrace, independent full bathroom, central heating and a experienced and professional 24 hours backup service. From our hotel there is an easy connection to other near by additional services like: Public bus transportation at 50m, commercial shopping areas and of entertainment at 200m, equipped sandy beach of Santa Ponsa 900m., Doctor services outside or inside de hotel, sportive port including nautical and sub aquatic activities, programmed local excursions and excursions around the island, walking areas, Golf, thematic and aquatic parks, etc. Everything is right in the line of your budget, with a very professional, permanent and satisfactory service. ... more less
- Reservation Options:
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- Also Known As:
- Club Santa Ponsa Hotel Santa Ponsa
- Hotel Santa Ponsa
- Club Santa Ponsa Majorca