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“Rubbish Food!”

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Hotel y Apartamentos Casablanca
Ranked #13 of 36 Hotels in Santa Ponsa
Certificate of Excellence
London
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Rubbish Food!”
Reviewed 17 June 2012

This is an average hotel, certainly not one of my favourate ones in Santa Ponsa. We go every year and often try different hotels, and I booked this one on a bit of a whim. Biggest downer for us was the food which was really bland and boring. At night they stopped bringing out fresh stuff around half an hour before they said they closed, so you had to get there well in advance if you wanted anything edible. This wasn´t ideal for us as it meant we were eating much earlier than we really wanted to. Another problem for us were the steps up to reception, as we had a pushchair with us and there was no lift. They could definitely do with updating certain things. The rooms themselves are o.k. but that´s it. The bar area is lacking any real atmosphere and we didn´t spend much time there and instead ventured out into Santa Ponsa to enjoy the streets vibe at night, which is great. Next year I am going to stick with one of the 4 star hotels I know and like.

Stayed May 2012, travelled as a couple
Helpful?
6 Thank sSsl0nd0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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307 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
Glasgow, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 11 June 2012

Stayed at this hotel first week in June and the hotel was ideally situated close to the beach and a short walk to the busy centre of Santa Ponsa. The hotel was very clean and the staff were all very pleasant. The menu was as varied as you would expect and was really very good. There was a nice sun terrace adjacent to the restaurant. All in all we had an extremely pleasant stay and are planning on staying here when we return in October.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Eddie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Midlands
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 June 2012

in august 2012 the Boyce family will be returning to the Casablanca Santa Ponsa for our 7th annual holiday in 7 years. we love majorca and have tried several other resorts, but having found the casablanca we have found the creme de la creme. The staff, accomodation and location are superb. The food is excellent and pool and pool bar are great. There is much to see and do in and around Santa Ponsa and there are buses close by to take you into Palma, Paguera and many local beaches. Over the past seven years we have made great friends with other returnees from Begium and Holland. I agree with other reviews that this hotel should be a 4 star. I just hope that this doesn't hike the prices up too much. Looking forward to seeing you all in August. Happy birthday for the 14th Cynthia!!!!

  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Viv B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scotland
Level Contributor
114 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 3 June 2012

just back today 3rd june from a 2 week stay in this hotel this is a good value hotel in a good location food was good room good claudia the receponist was very helpful she gave us a map with all places of interest on it very near bus stop a 15 min walk to the busy bit of santa ponsa this hotel is in the best area if you like quite the baggette shop near the jaggythistle is very good fat sams just down a bit is worth a visit beach is close to this hotel if you copmlain about this hotel you are hard to please

Room Tip: try and ask for a room 2nd floor with sea view
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank fergie57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
co durham
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 3 June 2012

We booked last minute flights to Majorca then found the Casablanca on booking.com. Booked after checking the reviews on trip advisor and what an excellent hotel. First impression when entering the hotel is how friendly the staff are, this hotel is an old but stylish with lovely sofas in the reception area, a nice bar that has a sun terrace. The breakfast was excellent and the bacon was fantastic. We never had any other meals but the evening meal looked excellent. The pools were good very clean, with plenty beds and shades. The kids loved the hot dogs from the pool bar. The bar staff Jose and Felix were excellent, great fun and very friendly. We booked a self catering apartment as this was the only room big enough for me my wife and our three daughters and it was perfect, big bedrooms with nice comfy beds, the bathroom was big with a decent shower. A small sitting room with kitchen and a large balcony over looking the pools and across to the sea, great for sitting with a drink. There is a tv in the room with a few uk channels to keep the kids quiet. The apartments are separate from the hotel and are very quiet, the maids do an excellent job and very friendly. Located just above the beach bars and restaurants it's in the ideal spot two minutes to beach etc. it is on a hill but it's not that steep for the older person to climb. The beach is excellent and the surrounding bars/restaurants generally good, the watering Hole do good snacks for the kids, fat sams pretty good but for first class settings and food the Meson del Mar is one of the best in Santa Ponsa. Don't go in the restaurant Miguel......dire,overpriced,and served by ignorant staff. All in all an excellent hotel and location, I asked why the Casablanca is only rated a 3 star and not the 4 star it deserves and was told it is to be re classified and will be a 4 star soon.all in all an excellent value hotel, with warm friendly staff glad I found it as we will be back again. A hidden gem.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank booga9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glasgow
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 May 2012 via mobile

Me and my family went here in July 2011 and it was a lovely hotel the staff were lovely and the rooms were basic but fresh cleaned and were regularly changed.It was very quite which was good as well.The pool was great and there was a bar which also offered a great range of food which was very tasty , there was also pool and a ping pong table.Santa Ponca has. A breez and the hotel got a great bit of it so you didn't over heat.If you wanted to you could have sat there all day!The food was pretty good not as good as previous places I have been but all the same very nice.Thereis also a. Bus stop 5 minutes away from the hotel which takes you every where.Also at a near by hotel the bus for the water park stops to pick up people so that is also a bonus.Over all a great stay would definitely go back !

Stayed July 2011, travelled with family
Helpful?
4 Thank ellie j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newton-le-willows
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 20 May 2012

We have just returned from 8 days half board at the Casablanca. The accommodation was excellent with daily maid service & hair dryer in the bathroom plus various other things you might need were available at a small charge. Safety deposit boxes are available in the lobby & are very sturdy.There was a fairly good choice of food available ,the only downside being that nothing was labelled to tell you what it was but the chef was always on hand for advice.The swimming pool apparently has nearly 60 steps leading down to it but don't despair because in the self catering part of the complex there is a lift to the pool. What really would put us off going back to the hotel is its situation up a small hill ,but that is because we have health & mobility problems ,however ,younger or more mobile people should not be put off.The best of the nightlife is about 20 minutes walk away although there are bars closer to the hotel. If you like a manic atmosphere try Snoopy's Bar located at Daniel's Corner.Also , next door to Snoopy's ,is Bobs cafe which offers snacks until about 9 pm & is very good value for money.Like you will probably marvel at the staff in both establishments ! Our earliest night in bed was 2 am ,the night before we flew home.& all in all we had a really good time on our first visit to Santa Ponsa.

Room Tip: Ask for a balcony because some rooms just have sliding doors & a safety rail ,which is not very...
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank dave&marg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel y Apartamentos Casablanca

Property: Hotel y Apartamentos Casablanca
Address: Rei Sanxo 6, 07180 Santa Ponsa, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Bar / Lounge Kitchenette Restaurant Swimming Pool Airport Transportation
Hotel Style:
#7 Family Hotel in Santa Ponsa
#8 Romantic Hotel in Santa Ponsa
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel y Apartamentos Casablanca 3*
Number of rooms: 87
Reservation Options:
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Also Known As:
Casablanca Hotel Santa Ponsa
Hotel y Apartamentos Casablanca Santa Ponsa, Majorca

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