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“Excellent Hotel”
Review of Sol Barbacan Hotel

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Sol Barbacan Hotel
Ranked #7 of 134 Hotels in Playa del Ingles
Certificate of Excellence
Cambridgeshire
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent Hotel”
Reviewed 8 October 2013

We stayed here in October for a week and were not disappointed. I couldn't fault the hotel, all areas were clean and tidy and the room was cleaned daily. It wasnt difficult to get a lounger by the pools, and the entertainment staff were good at keep everyone entertained with pool games, bingo, cocktail games etc and weren't invasive if you didn't want to participate. The food in the restaurant was excellent (we only ate a la carte). Breakfast was a substantial buffet, which catered for everyones needs. The bar staff were great, especially good at making cocktails. My only slight negative comment would be the wifi. The hotel provides free wifi but it doesn't work all that well, but worked enough to keep up to date with emails occasionally.

  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Lizabelle_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review, 16 December 2013
Dear Lizabelle_10,

We all in Barbacan are very happy to know that your stay in Barbacas was so satisfactory. I will express your impressions to the staff and your opinion about our breakfast and dinner. Regarding to your remark about wifi, we are working on it to have problems solved as soon as possible.

We hope you visit us soon.

Kind regards

Pedro Castro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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868 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (136)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Greater Sydney, Australia
Level Contributor
227 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 3 October 2013

We stayed here for a week and had a great time! It was clean and the staff were efficient - we didn’t get too involved with hotel goings-on, most customers were Dutch, and the animation crew and bar staff seemed to focus their attention/language on them, but that was fine, we were hungover most of the time

The evening entertainment was a woman making a jug of sangria which was bizarre, but we got some free sangria so no complaints! So we then went out everynight

The location was perfect for the local bars and restaurants! In all we had a great time...!!! But next time would book somewhere with a bit more personality

  • Stayed September 2013, travelled with friends
    • Value
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Helpful?
3 Thank Mattsowary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review, 6 October 2013
Dear Mattsowary

Thanks for your remark. We hope you enjoy in Barbacan, however, we think that Barbacan has its own personality, proved by the high percentage of guests that repeat in Barbacan and we hope you visit us again to show it to you.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 15 September 2013

Had the most enjoyable stay at the Sol Barbican Hotel. Immediately upon arrival we were greeted by friendly staff in lovely surroundings. Our room was upgraded from an apartment to a bungalow, which turned out to be fantastic. The bungalow is highly recommended. Large and spacious two bedroom/bathroom. Lovely décor and furnishings and set in beautiful gardens. You also have a large private roof terrace to use, which is great if you like some additional privacy. The bungalows are quiet and well placed for the main amenities such as the yumbo centre. There are two pools to choose one, one large one by the main hotel and a smaller one by the bungalows. Both have a wonderful Jacuzzi near to the pool. The smaller pool tends to get a little crowded but families with young children tend to opt for the larger pool with the entertainment attached. So if you prefer adults only and quiet the smaller pool is the best option. Only minor criticism is that people reserve the sunbeds with towels and then disappear out for the day. This can be very frustrating, despite the hotel having a strict 'no reserving with towels' policy. It's just a shame this is not enforced! We stayed self catering and there was ample items in the kitchen to aid this choice. We did look at the half board buffet and i have to say it looked like good food. On my next visit i will definitely choose half board instead. All in all this is one of the best hotel choices i have made in Gran Canaria, and trust me i go there several times a year. I will defiantly be visiting the Sol Barbican again... in my opinion the best hotel in Playa del Ingles. The biggest criticism of this hotel is the appalling WiFi. It's important for me to have free WiFi access while abroad, yet the hotel WiFi is appalling and hardly ever works. I would have rated this hotel the full 5 stars if they had adequate WiFi,its ashamed they have not addressed this issue, despite several reviewers always compiling of this issue. Sort the WiFi out and this hotel is the best choice for Playa Del Ingles.

Room Tip: Pick a 2 bed bungalow... Very spacious and lovely place to stay.
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  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
5 Thank jase9675
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review, 6 October 2013
Dear jase9675,

Thanks for taking your time to write a remark about us. We are working to improve wifi, however, it is a problem that most of hotels have, but you can be sure that we are finding out how to solve it.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 September 2013

Stayed here with my partner last week and had a fantastic time. We stay in a two bedroom bungalow which sleeps up to six. The bungalows where stylish and modern and set in fantastic grounds with two great swimming pools both with hot tubes, which surprisingly heated. The staff where fantastic and attentive and have never seen maids work as hard and for as long as at the sol barbican. Nothing seemed to much trouble for them. Would recommend this hotel to anyone staying in playa del ingles. It is only a 5 min walk from the shoppings and the yumbo centre and 15 mins walk and your on the magnificent setting of the sand dunes. Only criticism that I had was poor wifi if you need to use it but it is a free service so can't grumble to much.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank DarrenH686
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review, 6 October 2013
Dear DarrenH686,

We are very proud of our staff, in fact, it is our main value. I will tell them your comment. regarding to wifi, it is a problem that unfortunately have most of hotels of the area, but we are working to solve it.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Windsor, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 September 2013

My partner and I arrived on the 31st August for 11 nights. Having been to Gran Canaria 8 times previously this was by far the best ever place I have stayed. The staff were very friendly and always very helpful. We had an excellent one bedroom apartment overlooking the pool (all rooms do). Fresh towels and rooms changed daily. Complimentary shower gel and shampoo supplied.
Fantastic large bacony where you able to get the last remantes of the sun each day on the sun loungers. The breakfast was exceptional and there was a lot of variety. The Animation team of Robbie and Fiona kept everyone entertained around the pool and were very sociable and friendly. Also in the evenings the lounge bar had nightly entertainment from magicians to flamenco dancing.
I would certainly recommend this establishment to anyone and we will certainly rebook in the future. THANKS FOR A GREAT STAY.

Room Tip: Stayed in room 475 which was ideal.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Simon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review, 6 October 2013
Dear Simon W,

Thanks for your nice remark and your recommendation of our aparthotel. We hope you visit us soon.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
County Londonderry, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 8 September 2013

Me and my partner arrived at the Sol Barbacan on the 31st August and departed on the 7th September 2013. 7 nights at the Sol Barbacan was absolute luxury. From the moment we stepped foot in the premises we received the best hospitality we have ever received anywhere. Guillermo whom was a gentleman welcomed us to the Hotel and thanked us for booking at the Sol Barbacan which was a nice welcoming touch.

After checking in and getting the luggage and car parked in the on site car parking facility, we made our way up to our room. My word the room 465 was amazing. See pictures included. Can't really explain much more about them as the pictures speak for themselves. Amazing.

The breakfast is absolutely beautiful and a must when booking the room rare, all freshly cooked and eat all you want, ranging from cooked breakfasts, bacon, scrambled egg, beans, fresh fruits, cereals, fresh pancakes.... The list goes on.

The swimming pool area is immaculate and has a jacuzzi facility also. Class while chilling in the sun.

The bar staff around the pool are fantastic and so friendly just like everyone in the Sol Barbacan. Freshly made cocktails are to die for. So tasty and have also included picture of them. Hmmm

A credit goes to the Animation Team who put so much effort in entertaining all ages from the morning until late evening. Robbie from Belgium was a gentleman and was a football fan as well so was good chatting about the teams we both supported.

All in all I can't say any more about this hotel other than it is worth it's 4Star rating. Would recommend this to anyone and do book it if your considering coming to Gran Canaria Playa Del Ingles.

Room Tip: Find the higher up levels get the sun all day if you wish to lounge about on the huge balcony.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Aidygers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review, 6 October 2013
Dear Aidygers,

Thank you very much for your comment, and specially in name of our staff who work very hard to offer our guest a wonderful stay in Barbacan, and for the description of our facilities. We would like you visit us again soon.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
235 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 4 September 2013

This hotel was one we would walk past when staying in Playa Del Ingles and always promised we would one day book. So finally we get to plan our holiday and we stood by our word. We were not disappointed with our stay. The hotel complex has rooms and bungalows with great pools dotted around and plenty of lovely landscaping. The pool bar was always a place for people to take five minutes out and sip a cool beer or take a cocktail. The resturant food was very good and tables set out for diners to eat breakfast and evening meals. Great location from the Yumbo, not too far to walk to the beach. Not noisy, no problems with sound pollution from the Yumbo and were not bother by traffic either. Love the holiday, great place to stay.

Room Tip: Self contained bungalow with garden and rooftop was a bonus. bungalow was very well furnished and co...
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  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
9 Thank Scott D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review, 6 October 2013
Dear Scott D,

I would like to thank you for giving us the opportunity of showing you what Barbacan is and also for describing us so well. We hope you visit us soon.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sol Barbacan Hotel

Property: Sol Barbacan Hotel
Address: Avenida Tirajana 27, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Phone Number:
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Playa del Ingles
#6 Luxury Hotel in Playa del Ingles
#8 Romantic Hotel in Playa del Ingles
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sol Barbacan Hotel 4*
Number of rooms: 150
Official Description (provided by the hotel):
Apartments and bungalows. Renovated in 2015, it offers excellent facilities and services. Certified with ISO 14001 and ISO 9001, Sol Barbacan is an ideal destination to spend your holidays, accompanied by your family and friends, with its spacious gardens, is an oasis in Playa del Ingles. 500 m distance from the city center, 2 km from Playa del Ingles beach and golf courses, 6,5 km from Playa de Maspalomas beach, 15 km from the airport, 29 km from Puerto de Mogan, 30 km from Las Palmas, 77 km de Teror and 89 km from the Valle de Agaete valley. ... more   less 
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Also Known As:
Hotel Sol Barbacan
Sol Melia Playa Del Ingles
Sol Barbacan Hotel Gran Canaria/Playa Del Ingles

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