This was my third time to Gran Canaria and my first time in the Barcelo Margaritas.
We were all inclusive which worked out well for us. We have 2 teens and they loved the hotel. The entertainment team were brilliant during the day and really never had to ask anyone to join in as everyone wanted to try all the activities. The 1st week we arrived everyone was up doing the dancing with actions to the music when the activities started and ended. I couldn't believe everyone was doing it and true enough by the end of the 2nd week we were all doing the dancing also.
I shall be honest here about the food:- Dishes were very dirty and this didn't just happen once this was everyday and the hotel could do with addressing this. When others pointed out the dirty dishes to the staff they just looked at them blankly. Food hall was very stressful and busy(I am aware it's peak season but I've stayed in other hotels and this wasn't as evident) a few times we had to wait quite a while for a free table. It would appear staff were under pressure as the hotel was at max capacity. Their was 20 of us staying in the hotel and we all have different food likes and dislikes. We all loved the food granted there isn't as much selection as other hotels I stayed in but it was good food. Like all hotels it gets repetitive after 2 weeks but I really enjoyed it. My big compliant was as an all inclusive guest you can not get a bottle of water!!! You have to get water out of a water dispenser which is supposed to be bottled! I drank out of the first night and the next day and I spent all the next day in the bathroom so needless to say I didn't use that water again. I had to bring my own bottled water with me.
Bedrooms:- we stayed on the 6 floor and we had 2 rooms next to each other as requested. The rooms were lovely and the maid tried her best. On the day of arrival the shower was dirty and had shower gel/shampoo on the shower wall from the previous guests, this wasn't cleaned or noticed by cleaning staff and I eventually had to clean myself. As I've already said the hotel was at max capacity and could have done with more staff. The bed was extremely comfortable and we all slept well. My parents had a room on the 8th floor and their rooms were amazing and newly decorated.
Hotel shop:- another reviewer has pointed out the man in the shop was very rude but on the last day he redeemed himself by saying hello and gave me cold chocolate out of the fridge, it took 14 days but it was well worth the wait.
The entertainment at night was very poor, it didn't annoy me as I wasn't that interested in the evening entertainment. The entertainment team had to provide most of the entertainment which I've never seen at a hotel before(very Butlins). The entertainment team started at 10am and if the disco was on they were there until 2am, maybe the entertainment would have been better if they didn't work such long hours. The evenings the outside entertainers were in it was average enough.
We had a brilliant holiday and the hotel was definetly more good than bad, we usually stay in Tenerife the Bitacora and maybe that's what I expected this to be but it wasn't but it was still good.
If I was going to Gran Canaria again I would stay in Melonaras and not Playa de Ingles.
This hotel is close to a Spar, San Fernando(some nice shops) and the yumbo(you need to see it to believe it.
Our teens had the best holiday ever which says something as they love Florida and I really enjoyed it but unfortunately I wouldn't go back, Sorry Barcelo.
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- Also Known As:
- Barcelo Las Margaritas Hotel Playa Del Ingles
- Barcelo Playa Del Ingles
- Barcelo Hotel Las Margaritas
- Barcelo Margaritas
- Occidental Margaritas Gran Canaria/Playa Del Ingles