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“Absolutely fantastic.”

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IFA Buenaventura Hotel
Ranked #30 of 135 Hotels in Playa del Ingles
GreenLeadersGold level
Reviewed 12 July 2014 via mobile

Returned from here two days ago after spending two weeks here, ignore the reviews of the people being terribly picky.. The food was brilliant, the staff are fantastic, the entertainment team are second to none. Never a dull moment, always something to do or watch, you will not be bored!! The cleaners do a fantastic job and work tirelessly! Will definitely be going back here! 5* from me!!

Stayed: July 2014
2  Thank Dan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this reviewResponded 17 July 2014

Dear Dan W,,

Thank you for sharing your comment with us. We’re so glad to know that you had a great time at the Hotel IFA Buenaventura.

For us, comments like yours means that we have done a great job, and that’s our last objective. We work hard every day for turn your holidays into the best holidays ever.

We hope you come back soon to enjoy our entertainment and our pools

Best wishes,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,364 - 1,370 of 3,332 reviews

Reviewed 11 July 2014

Visited the hotel on 3rd of June for one week all inclusive with two friends large room great food and entertainment would definitely go back staff were great in resturant and bars free bus to beach in maspalomas

Room Tip: Ask for a high view as the views are amazing
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  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Service
Thank hamiltonmolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this reviewResponded 17 July 2014

Dear sir,

First of all I would like to thank you for taking the time to write a review about the hotel. Were are very pleased to learn that you enjoyed the hotel, staff, restaurants and bars. We will pass on your comments to our staff.

We look forward to your return.

Warm regards,

Public Relation

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Reviewed 10 July 2014

Literally just got back from IFA Buenaventura after a girls holiday to playa del ingles and I can honestly stayed it's one of the best hotels I've stayed in. A friend of mine actually came down with appendicitis whilst we were away and the lifeguards and animation team were very helpful and respectful. Food is good, lots of selection and the vegetarians of our party were very happy with the vast selection. There is always entertainment within the hotel day and night by the main pool, however if you fancy having a quieter afternoon there is a second pool on the other side of the hotel. Couldn't have had a better location in terms of nightlife, about a five minute walk away from the kasbah centre which contains a variety of clubs/bars ect. however noise at the hotel was minimal considering how close it is! Would definitely recommend IFA Buenaventura to anyone looking to go to Gran Canaria as it'd suitable for everyone - Family, Friends and Couples ect.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
2  Thank Lara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this reviewResponded 17 July 2014

Dear Lara,

How is going after your holidays with us? I hope very well.

We really are happy that you have spent a great time with us.We Hope to see you soon again.

Please say hello your friend by us and tell her that we hope that she is better and better.

Best wishes for both from Hotel Ifa Buenaventura and all our Staff.

Public Relations

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Reviewed 9 July 2014

Visited this hotel for the first time in June for 2 weeks all inclusive, first impressions were great; staff were very friendly upon our arrival and we received leaflets about the hotel before finding our room. The room was very large especially for two people, very clean. We were in room 867, with excellent views over towards the centre and sea. There are several bars open to the all inclusive offer allowing you to help yourself to soft drinks and alcoholic drinks are served by the bar staff. The selection of food available at lunch time and dinner time was excellent there was always the option of pasta, two types of meat, a selection of fish, vegetables and potatoes or chips. Only issue with the all inclusive was that it started at 11am apart from the breakfast buffet and on the day of our departure we weren't leaving the hotel until 7pm and our all inclusive ran out at 12 noon. There are two pools - the noisy and the quiet. We tended to relax around the noisy pool as this is where all the activities take place with the animation team - they never bug you to join in, you do so if you wish to. The quiet pool seemed to be more popular with families especially with younger children. The town centre is about a 10 minute walk away; we are a young couple and were hounded by people selling a ticket for €25 each for discounted entry into the bars/clubs in the area, 2 for 1 drinks and a free t-shirt - I would only say this is worth it if you are intending going out into town several times during your stay. Our room was cleaned and the beds were made every day. We rented the safe during our stay - this is money well spent as it is good for storing your passports and travel documents and any valuables during your stay this was €2 per day. We also rented 2 towels for €20 for the 2 weeks however if you want more than one towel per sunbed its cheaper to pop into town and buy a towel (they are around €4.50). Sunbeds and cushions are available from 8am, many people do get up to reserve them however even when we didn't do this we were still able to get a sunbed during the afternoon. The entertainment on an evening included both shows put on by the animation team and also professional acts - I have stayed in much higher rated hotels and this was by far the best entertainment I have ever experienced.

Aqualand is a great day out however we were shocked at the prices we had to pay; it was €26 each entry fee, €6 to hire a locker to keep your valuables safe, €10 to hire a rubber ring to use on the rides and €3.50 per sunbed to rent! After paying the entry fee we did not expect to have to pay extra for everything inside. We caught the bus there and back, this was only €1.40 per person each way.

Overall an excellent stay, would highly recommend.

Room Tip: The rooms on the higher floors have excellent views!
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
5  Thank x_nrf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

This is my second review for Buenaventura in under a year. I enjoyed it so much the last time (November 2013) I returned in June this year. This is the first hotel abroad I have ever returned to and we've booked again for start of October this year! Rooms and hotel are extremely clean. All inclusive food is far better than in higher rated all inclusive hotels I have been to in the past. Great choice. Drinks are fine, restricted to the bars you can use but that didn't make much of a difference. Animation team are great. Always something going on. Great location to kasbah and beach. Lots of young groups but at the same time older groups and couples too. Cannot wait to go back!!

Stayed: June 2014, travelled with family
1  Thank Kmcfarlane26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014 via mobile

So theres is POSITIVES and NEGATIVES about this hotel. THOMAS COOK. Sold this place well enough but we was clearly fooled by many things. AKA PICTURES. First holiday in Gran Canaria. 3 girls aged 23.-21 all from London and a African Background. SO WHERE BLACK!!

I shall start by saying NEGATIVES. Ifa buenavenetra. It has Cockcrouches at night all in the lobby. The beds are Stiff bed as hell. So uncomfortable. No air con. No fridge. No kitchen supplys. Self catering would definitely be a no no.We DID HALF BOARD FYI. Television, 1 channel for English speakers only bbc news. Key stops working. "Due to magnetic things as they say :s" many staff confused due to massive language barrier.
Wifi is free for 30 mins then you have to pay. Or you have a choice to sit in the lobby where its Free and SLOW. Due to amount of people using it. #Joke. If you want a good signal come after midnight when the lobby's free. Either people are out or sleeping. EVERYTHING LISTED ABOVE U HAVE TO PAY.
The food has a variety however its Spainish aka wanna be english food not all the same meat,flavour and textures as home.
When the cleaner came in. She took short cuts. She didnt change the sheets or pillow cases. (I HAD TO ASK) We had ended up taking it of the trolley and doing it ourself. Swimming pool area there is two. Quite for the family. Back pool loud, music entertainment. People woukd be out 8am and put therea towels on the sun beds so people couldn't use. Personal experience. 3 People hired there €10 towels put it on the sun beda. We relaxed for an hour with no bed as they was all taken. Ask the life guard. He took off the towels gave us the spot. 4 hours later the "owners" had the cheek to say we took there place and tried argue. Sall we did was point to the life guard as we didnt speak there languag and they got told as he witnessed the absence of 4 hours. So if u want a sunbed near the pool side. 8am be there. #JOKE

The POSITIVES.
Hotel located 10min walk from everything. Beach. Shopping centre. Restaurant. Its a resort so theres always something going on such as entertainment. SOME staff are friendly. Buffet choices are nice. Bathroom clean and lovely. Rooms spacious and clean. Cleaners come every day.

I personally have heard and seen other hotels which was lovely. Just pick wisely. (Y) GOOD LUCK.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Alaine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this reviewResponded 17 July 2014

Dear guest,

thank you for sharing your impressions about your stay on the Hotel Ifa Buenaventura. We will take note of your comments and advises and we will work hard for fix every detail you have mentioned.

We’re so sorry to know that your stay wasn’t exactly what you was looking for. We invite you to return soon for give another chance to our Hotel, I’m sure that the next time you come back you could appreciate the canary ambiance.


I will be happy to greet you personally on your next visit.

Public Relation.

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Reviewed 8 July 2014

After a shaky start (our booking had been cancelled in error) we had a wonderful 10 night stay & were very impressed with the hotel & staff . The rooms were spacious & clean & the food very good even if some meats were a little repetitive. We didn't have too many problems finding sunbeds although the cushions ran out quickly. However, the lifeguard quickly rounded up some from the guests who had cheekily taken more than 1 for added comfort. The animation team were excellent, getting people involved in activities without too much hassling of those who did not want to take part. It was quite noisy during the games & a couple of days we sought refuge in the other pool area where it is quieter but also in the shade more. I would definitely make a return visit.
One downside was the amount of places closed for holidays (we normally travel to Gran Canaria in Dec.& June must be the quiet time)

Room Tip: Overlooking the main pool was good
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  • Stayed: June 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Doreen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about IFA Buenaventura Hotel

Address: Calle Ganigo, 6 | Plaza de Ansite, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Playa del Ingles
#3 Top resorts Hotel in Playa del Ingles
#22 Family Hotel in Playa del Ingles
#28 Romantic Hotel in Playa del Ingles
Price Range: £61 - £173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — IFA Buenaventura Hotel 3*
Number of rooms: 724
Reservation Options:
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Also Known As:
Ifa Buenaventura Resort
Hotel Ifa Buenaventura
IFA Buenaventura Hotel Gran Canaria/Playa Del Ingles

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