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“Enjoyed our stay” 4 of 5 bubbles
Review of SENTIDO Gran Canaria Princess

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SENTIDO Gran Canaria Princess
Ranked #20 of 135 Hotels in Playa del Ingles
Certificate of Excellence
Worcesterhire
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Enjoyed our stay”
4 of 5 bubbles Reviewed 1 April 2014 via mobile

Most people have said it all about this lovely hotel already, we too thought it was fab.. For us the noise around the pool from the traffic did slightly spoil the relaxing bit by the pool. I did have some concerns re other reviews about the area but found it to be pleasant of course some restaurants shut down but feel that's because a lot do hotels are now AI and some folks don't tend to go out of hotel.. Some really nice bars round with all types of entertainment to suit most just a case do finding what you like yourselves. Would we go again Yes we would!! Thanks to all the staff fab job in looking after guests

Stayed March 2014, travelled as a couple
Helpful?
2 Thank bubbleso0o0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARIBELLOPEZREY, Gerente at SENTIDO Gran Canaria Princess, responded to this review, 22 April 2014
Thanks for sharing on Tripadvisor your opinion about Gran Canaria Princess.
Your evaluation is of special importance to us and it is nice to hear that you enjoyed your vacation. Our staff is always motivated by comments like yours.
We hope that you will continue to give us the pleasure of hosting you when next you are planning your vacation as we look forward to welcoming you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,921 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (453)
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English first
Exeter, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 25 March 2014

We don't usually do package holidays but booked this through Thomson, we weren't disappointed, this hotel was superb, staff were excellent throughout, it was spotlessly clean inside and out and the cleaning staff worked hard to keep it that way, decor was faultless. We stayed half board, there was so much choice for breakfast and evening meal it was a breath of fresh air, the chef's certainly know what they are doing, very talented team. The only gripe my wife had was the bed was too hard but it wasn't a problem as the staff soon provided a mattress topper, although i think this is a personal choice as i found the bed to be fine. The evening entertainment was good in the bar, and every night there were different acts outside, whilst a couple of acts weren't the best it was made up for and exceeded on the other nights. We looked at other hotel's in the area but this one had by far the best pool and facilities. In addition the activities provided by the 3 female employees was excellent, we participated in rifle shooting, archery and darts, all coached very well.
One of the main attractions to us and all the other guests we spoke to was....no children!
It must have been a risk for the hotel to go down this road but it worked, it was so much more relaxing!
So we highly recommend this hotel.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank richard j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARIBELLOPEZREY, Gerente at SENTIDO Gran Canaria Princess, responded to this review, 22 April 2014
First of all, we would like to thank you for choosing the Gran Canaria Princess to spend your holidays, as well as for taking the time to share your experience with us and other travellers.
This will certainly motivate our team to continue delivering the best service to all our guests! It is always very rewarding to receive such compliments ensuring that every guest leaves with great satisfaction.
We also hope that you will have the opportunity to visit us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
CANNOCK,STAFFS
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 22 March 2014

we stayed at the Gran Canaria Princess for one week ,the hotel is an excellent place to stay, in an otherwise past its best resort. The hotel is extremely modern and kept spotlessly clean extending to the pool area and gardens thanks to the hard work of the staff. However the food although varied and plentiful would benefit from being hot. The entertainment was average as were some of the waiting staff in the restaurant.{the bar staff however were very friendly}. Would recommend the hotel if you were looking for a clean comfortable and modern place to stay. To our tastes Playa del Ingles is not a resort we would choose to visit again. The beach is accessible via 129 steps up and the same down. The shops are all located in concrete shopping centres which is just not to our liking. Port Mogan is a must visit, beautiful setting with harbour and easily accessible via a very good local bus service as are the dunes in maspolomas .Having read some of the previous reviews we were slightly concerned about the area around the hotel however we didn't find it intimidating. During the time we were there we found it very quiet. .

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank COLPAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARIBELLOPEZREY, Gerente at SENTIDO Gran Canaria Princess, responded to this review, 22 April 2014
We would like to start off by expressing how appreciative we are that you have taken your time to dedicate this great review online.
It is always very rewarding to receive such compliments ensuring that every guest leaves with great satisfaction, our main commitment is your entire satisfaction and all the staff is focus on that.
We look forward to the opportunity of welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 22 March 2014 via mobile

22 years ago, we went to this hotel for 2 weeks.
Our stay that period was just like heaven.
Later we changed our travel directions to more east, Asian let's say, due the job.
Last year we went back, and we were shocked!
Not good at all! Food wasn't good, hotel was not organized anymore and each morning we woke up by the noise of the (really good) cleaning ladies their chatting on the corridor.
This visit a week ago, gave us the best feeling ever!
The complete hotel is renovated with a modern touch.
It's amazing what, when and how they did it.
Rooms are perfect, food was just like in the old days, perfect prepared, warm, tasteful, and with variation daily.
Cleaning ladies are so helpful, still clean perfectly, like they always have done this, but quietly.
Our stay was like our second honeymoon again!
Thanks to the complete Gran Canaria Princess team of Playa Del Ingles!

Stayed March 2014, travelled as a couple
Helpful?
1 Thank ErikSongjiang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARIBELLOPEZREY, Gerente at SENTIDO Gran Canaria Princess, responded to this review, 22 April 2014
Thank you very much for your kind review and for choosing again the Gran Canaria Princess to spend your holidays.
Your evaluation is of special importance to us. I really appreciate your gesture on my name and on behalf of the staff. Your gratitude and kindness means very much for all of us and it motivates us for working harder and happier everyday in order to give you the best service.
We will be pleased to welcome you again soon in the hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antwerp, Belgium
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 21 March 2014

We were here at the beginning of November, right after it reopened. We had a very nicely refurbished room, clean, modern, comfortable, nice view and large terrace. The bathroom could still use some refurbishments (black-greenish tiles on the walls) but it was large and comfortable and clean nonetheless. I particularly liked the food in the hotel: breakfast was great, extremely varied, with all types of hot and cold food. Dinner was excellent! There was not one day where I wanted to get just one dish because there was nothing else I liked. And the desserts...nice! Next to that, the pool area is also quite comfortable and the hotel is about a 10 mins walk from the beach. All we did was walk to and fro the hotel: eat, drink, lie in the sun at the beach, swim in the sea and eat and drink and sleep again :)
What did I not like about the hotel? Although they try to provide some entertainment each evening, the sound/music system in the lobby was of low quality, there was no bass and everything sounded shrieky. Also the choice of music for breakfast and dinner was the same...during the whole weak...the same type of techno / dance music - not suitable for eating. And in the restaurant, the kitchen service works very efficient, but the table cleaning service doesn't: rooms were very often left filled with plates long after guests had left...
Personnel is very friendly and serves you with a smile. So all in all, very satisfied about our stay here.

Room Tip: Ask for the room of your preference at the reception.
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  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Spirella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARIBELLOPEZREY, Gerente at SENTIDO Gran Canaria Princess, responded to this review, 22 April 2014
Thank you for taking the time to communicate your valuable feedback about your stay at the Gran Canaria Princess.
We take note of your comments about the dinning room. Your feedback constantly helps us in improving our standards and the service to our guests.
We hope that you will continue to give us the pleasure of hosting you when next you are planning your vacation as we look forward to welcoming you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Sussex
Level Contributor
115 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed 20 March 2014

Hotel has undergone a recent major refit. Rooms have had a bit of a makeover and are fresh and bright, bathrooms are really improved with walk in showers. Sound proofing has also improved. The dining room is still at basement level, the food remains excellent but buffet style and offers the option to eat out of doors, the waiting staff are attentive and helpful without being over powering and are one of the hotel's best assets. Hotel Is now an adults only, without children which is bliss (sorry families). Good pool area but not far from beach. For us it offers good class service and accommodation and a relaxing place we would be happy to return.

Room Tip: Higher floors may mean a long wait at peak times unless your happy to walk. South side rooms have s...
See more room tips
  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TheFamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARIBELLOPEZREY, Gerente at SENTIDO Gran Canaria Princess, responded to this review, 22 April 2014
First of all, we would like to thank you for choosing the Gran Canaria Princess to spend your holidays, as well as for taking the time to share your experience with us and other travellers.
It is always very rewarding to receive such compliments ensuring that every guest leaves with great satisfaction, our main commitment is your entire satisfaction and all the staff is focus on that.
We look forward to the opportunity of welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport, England, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 March 2014 via mobile

Myself and my partner have recently just come back from staying at this hotel we loved it.Our room was on the 6th floor which was great because u had the sun in the afternoon overlooking the pool and away from any noise. The room was cleaned daily to a very high standard and the room maids very friendly. The food in the hotel was lovely breakfast and evening meal was exceptional being a fussy eater I was a little worried that there would be nothing there that I would like but I shouldn't have worried as there was a selection of dishes available every day the desserts and fresh fruit were outstanding have to give a mention to the waiters who work extremely hard. Evening entertainment was of a good standard most nights in the piano bar and the outside stage after 9.30 were you can enjoy delightful cocktails and all sorts of drinks alcoholic coffees etc served by once again the fabulous waiters. Would highly recommend this hotel to any young couples who are after a lovely holiday I would defiantly recommend and return in the near future.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Charmaine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARIBELLOPEZREY, Gerente at SENTIDO Gran Canaria Princess, responded to this review, 17 March 2014
Thank you very much for your kind comments about the staff, food and the service. I really appreciate your gesture on my name and on behalf of the staff. Your gratitude and kindness means very much for all of us and it motivates us for working harder and happier everyday in order to give you the best service.
We will be pleased to welcome you again soon in the hotel
See you soon !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SENTIDO Gran Canaria Princess

Property: SENTIDO Gran Canaria Princess
Address: Avenida Gran Canaria 18, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Playa del Ingles
#14 Luxury Hotel in Playa del Ingles
Price Range (Based on Average Rates): ££
Hotel Class:4 star — SENTIDO Gran Canaria Princess 4*
Number of rooms: 434
Official Description (provided by the hotel):
For adults and teenager aged 16 and above: clean lines, modern design and a mix of cool whites and trendy colours. The newly designed 4 star hotel SENTIDO Gran Canaria Princess in the center of Playa del Ingles is the right choice for holidaymakers seeking recreation as well as for those looking for diversion. Whether a cocktail at the pool or a cafe solo at the stylish Cocktail Bar - the SENTIDO Gran Canaria Princess provides the perfect setting for a relaxed get-together with your partner or friends. Enjoy pure relaxation in the zen-style wellness area with its Balinese beds and outdoor jacuzzis. Beach lovers appreciate the nearby beach of Playa del Ingles and the famous Maspalomas dunes. In our buffet-restaurant we strive to pamper our guests with international and local specialities. Different themed buffets and a weekly Gala-Dinner provide variety. The a la Carte-Restaurant "El Bohío" serves selected snacks and set menus. We offer an extensive activities- and entertainment programme for adults. Sports enthusiast may look forward to a gym, table tennis, pool billiards, volleyball and a dart corner. For those wishing to immerse themselves in the vibrant Playa del Ingles: The resort offers a wide choice of shops, restaurants, bars and discos. By the way, one of the biggest shopping- and nightlife centre, the Yumbo Center, is right around the corner of the SENTIDO Gran Canaria Princess. Wi-Fi (500 KB) is available free of charge. ... more   less 
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Also Known As:
Gran Canaria Princess Hotel Gran Canaria
Gran Canaria Princess Grand Canary
Canaria Canary Gran Grand Princess
Hotel Gran Canaria Princess
SENTIDO Gran Canaria Princess Playa Del Ingles

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