We came here from 12th May until the 19th, myself partner and 20 month son. I will be completely fair with my review. Were not overly picky and appreciate this was a 3* hotel.
Check in was efficient, we arrived at approx 2pm, and were told to put our luggage in the room and go for lunch, then come back to check in. What we needed as we were hungry. Reception staff were very nice and spoke good English.
There was a good variety of food, and it was always hot. Not always to our taste but it was fine for 3*. One thing we didn't like was the choice of desserts. They all seemed to be very 'pastry'. Though there is an ice cream part which was nice. Breakfast, good choice. Didn't like the bacon, mushrooms or sausages and the sausages looked like little hot dogs. I do agree with ohers that the food is more catered to Germans.. however the majority of clientele were German so its understandable. There were 3 choices of eggs which were nice, croissants, toasties, pancakes etc so never short for choice. The toasting machine needs to be replaced, spend a long time putting your bread through over and over for it to toast, long queues here. We didn't really try many of the drinks as we spent alot of time out of the hotel, however tea and self service were good. Issue was however, there were many places to get drinks but only one station seemed to be open at a time.. which was frustrating at times. Beer is amstel which was good. Didn't like the sangria as bitter but thats person choice. We ate at the hotel for most of the days, did have something new each dinner time.. plenty of fish and meats, some nicer then others.
The location of the hotel is good, a few minutes walk to the beach, and nice walk down the promenade towards maspolamas... however BEWARE of the african women on the promenade, they all stand together and just wait to try and CON people as you walk past, they are there every single day without fail. They will approach you trying to shake your hand, asking where you are from. DO NOT let them near you, they will quickly put a 'lucky' band around your wrist, tell you they are blessing you etc. Fine. Then they will demand money of you rather aggressively.. if you refuse they will tell you, they are cursing you. These women are absolute cons, they are aggressive and really not nice people. We always hated seeing them as we knew we would be harrassed. Even saying no thank you and walking past they still stood together in a group and were aggressive. How these people remain there everyday i do not know. Luckily, i read reviews prior to going so knew to avoid. Seen to many people stopped and harrassed though. On one occasion, they tried to put a band on me whilst i pushed my son in his buggy, despite saying 'NO' clearly. Fortunetely she did not manage to get it on as I gave her an electric shock. Very satisfying, leaches.
The hotel is very clean, staff work very hard. We did find that our bedsheets weren't changed for 5 days as my son spilt some ice tea on them and so we noticed the stain was still there everyday for 5 days. Not overly bothered about this, but they shouldn't claim to change everyday if they dont. Maid did do a good job of the rest of the room though.
We were on the 4th floor so had a nice view of the sea, noise wasn't to much of an issue, though was some traffic noise. This was expected however as people are arriving all the time and we were over looking the entrance.
Overall good experience with the staff, staff in resturant always made an effort to fuss our son, always got us a high chair ready. Some of the staff did look a little moody at times, but the majority were welcoming.
Didn't watch any entertainment so can't comment on that, though animation team seemed hard to entertain around the pool.
Pool area very nice, though water quite cold. Was fine once you were in though, never had any issues getting a sun bed and the hotel do re-inforce their rules re: reserving sun beds. Seen a few towels removed whilst there, which is good. pool bar snacks were fine, though again alot of pastry! hot food was served there too, burgers, hot dogs, chips, toasties. Nice snacks when you need them.
Now the clientele, okay not the hotels fault, but my god some people were very rude. Shutting lift doors to let you in, why? others were nice though and made an effort with our son who ran round waving at everyone!
No aircon, but we all know this before we go. We didn't bother getting a fan as it wasn't unbearable. Just a little warm at night and the weather was very hot outside. The wifi is not good, just use the computers to make your life a bit easier.
Overall, this hotel is nice, I dont think it is suitable for families as there isn't any kids entertainment, and the majority of clientele are elderly. i think if we went as a couple, we would of had a much better time.
- Official Description (provided by the hotel):
- The IFA Continental Hotel is situated very near to the centre of Playa del Ingles, a few minutes walk from Playa del Ingles beach, the promenade and numerous leisure and shopping centres. The magnificent Playa del Ingles, with its famous sand dunes and its 6 kilometers in length, offers a perfect setting to have long and pleasant walks next to the sea, besides being located next to one of the most enjoyable and entertaining tourist zones of Gran Canaria. ... more less
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- Also Known As:
- Ifa Hotel Playa Del Ingles
- IFA Continental Hotel Gran Canaria/Playa Del Ingles