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“Great Family Vacation!”

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Hotel Parque Tropical
Ranked #6 of 134 Hotels in Playa del Ingles
Certificate of Excellence
Frankfurt, Germany
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Family Vacation!”
Reviewed 2 January 2014

Excellent value for the price! Great food, very friendly service, and beautiful landscaping throughout the complex. The entire property is cleaned every morning by the staff and outdoor poolside shows occur nearly ever evening. We requested a room in the upper level, pool-view/ocean-view side of the 3-story octagonal tower and the staff happily made this happen. It was perfect!

Our two boys loved everything-- in particular the pool, food buffets, plaza chess board, and mini-golf. (I agreed with all except for the mini-golf, which I found to be a cold, concrete, and metal maze.)

If you are looking for a 4-6 hour kid's disco/animation look elsewhere, but if you are looking for a relaxing, fun, and affordable experience with your kids, this is an excellent choice.

Room Tip: We requested a upper level, pool-view/ocean-view room in the 3-story octagonal tower near the ocean...
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  • Stayed July 2013, travelled with family
    • Value
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Helpful?
2 Thank Kenneth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H-ParqueTropical, Director General at Hotel Parque Tropical, responded to this review, 1 April 2014
Dear Kenneth S,

Thank you so much for your positive valuation.
We are very happy to hear that you and your family had an amazing stay at Hotel Parque Tropical.
It is very important for us to offer our guests unforgettable holidays in Gran Canaria.
Thanks again for the many compliments regarding our staff and the whole hotel complex. We appreciate it very much and will share your thoughts with the rest of our colleagues here in the hotel.
We would be more than happy to welcome you soon again!

Best regards,

Oguz Birced, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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429 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (37)
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English first
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 October 2013

I recently was lucky enough to spend a week away with one of my best friends Maggie Mae. It was my first visit to the hotel & has to have been the best hotel I have ever stayed in! Such cheery staff who are only happy to help, from reception, to restaurant, bar, ground staff, even maids. Always a hello, busy working, (even painting lights around the pool area in the evening.) We were half board & spoilt for choice as to what to eat at meal times, such variety & all lovely. Is in a perfect position for the beach, shops & local restaurants if needed yet still very private. I would definitely like to revisit in the near future.

  • Stayed October 2013
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Helpful?
4 Thank kaswild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H-ParqueTropical, Director General at Hotel Parque Tropical, responded to this review, 12 May 2014
Dear Kaswild,

Thank you so much for your positive comment.
We really appreciate your kind words and are very happy to hear that you and your friend had an amazing time at Hotel Parque Tropical. Thanks again for your compliments regarding our staff as well as the restaurant - our personnel will be thrilled to hear about it.
We would be more than happy to welcome you again at Hotel Parque Tropical!

Best regards,

Oguz Birced, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 October 2013

This is my second visit to Parque Tropical. I came last September with my daughter and granddaughter. I have just spent 7 glorious days at this hotel with one of my best friends Karen. It was perfect the first time and nothing has changed to alter my opinion. The hotel is immaculately clean. There is everything and more on the menu for breakfast and dinner. The staff work tirelessly to maintain the standards not only in the hotel, but the beautiful gardens too. Nothing is too much trouble for any of them and whatever you ask there is always a smile. It has to be the best hotel I have ever stayed in and I will be back next year if not sooner.

Room Tip: The rooms overlooking the gardens and pool area I think are the best to have. But the standards are...
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  • Stayed October 2013, travelled with friends
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Helpful?
5 Thank Gammonlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H-ParqueTropical, General Manager at Hotel Parque Tropical, responded to this review, 8 July 2014
Dear GammonIr,

Thank you for taking the time to post a review about your stay at our Hotel Parque Tropical.
We are delighted to read that you enjoyed your stay overall and that you and your friend had an amazing time at Hotel Parque Tropical. We would like to also thank you for the compliments towards our personnel, the tropical garden and the food at our Restaurant.
We look forward to welcoming you back in Hotel Parque Tropical - hopefully in the near future.

Best regards,
Oguz Birced, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Palmas de Gran Canaria, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 May 2013

WOW!! I stayed at this hotel in April of last year and loved it! It was one of the best hotels I've been to. It was in a great location close to every place and attraction. The staff was also very nice and the food in the restaurant was superb and exquisite. The pool was always in the sun and it was very pleasant to swim and cool down in it. The trees gave the hotel a very tropical feel. It was right beside the beach and there was a lot of attractions in the hotel such as mini golf, table tennis and more!

  • Stayed June 2012, travelled with family
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Helpful?
5 Thank amerigas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poole, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 April 2013

My husband booked this hotel for my birthday present this year. We had the most fabulous 2 weeks away and have already booked it again for 2 weeks next year and are counting the days. The reviews on this hotel were excellent and it didnt disappoint. We have travelled the world alot and stayed in many different countries and many hotels over the years, some claiming to be 5 star but weren,t! This Hotel was IMMACULATE, staff were THE MOST FRIENDLY AND CARING AND HELPFUL I HAVE EVER MET. Nothing was too much trouble, all front of house staff and restaurant staff spoke perfect english - the friendly service with a smile from ALL STAFF without exception (well maybe apart from one quite annoying german or perhaps austrian waiter in poolside bar who tried to rip us off on our first day, which put us on our guard).The porter service was fast friendly and efficient and very smartly dressed. The food was UNBELIEVABLE. So much choice and daily variety. Excellent very attentive and friendly waiting staff and chefs and maitre D's alike. dishes were CONSTANTLY REPLENISHED with attention to presentation. Hotel gardens and lighting SIMPLY STUNNING, BEAUTIFUL AND RELAXING AND A NEW VIEW AT EVERY TURN. GORGEOUS POOL with varied depths and easy entry and lovely comfy sun loungers with mattresses a plenty. Direct private access to SANDY BEACH. POOL BAR WITH GOOD VARIETY OF NIGHTLY ENTERTAINMENT. Rooms VERY COMFORTABLE, SPACIOUS, ALL WITH BALCONY/TERRACE and EXCELLENT CHAMBER MAID SERVICE.DAILY. Communal areas of hotel VERY RELAXING AND TASTEFULLY ADORNED.. Good access to all parts of island with bus station right outside along with taxi rank. Taxis have gone up in price quite a bit in last 5 yrs but buses are very reasonably priced, run regularly and run late into night so no problem getting out and about. Small shopping complex adjacent to hotel for essentials plus a variety of restaurants bars and shops on 2 levels. Good selection of island excursions bookable at hotel reception.All in all 5 STAR PLUS. Was also DISABLED FRIENDLY and had hotel wheelchair available to borrow. Lift to all floors.

Room Tip: No problems with rooms as all rooms are furnished identically to a very high standard. Only comment...
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  • Stayed February 2013, travelled as a couple
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Helpful?
5 Thank Sue S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 March 2013

Whilst we stayed over New Year the hotel's main clientelle were not gay in any meaning of the word. It was like a German version of Cocoon but not as friendly.

It's important to note that the hotel was immaculate, the staff first class and the food was fantastic. BUT we found the whole experience to be joyless.

  • Stayed December 2012, travelled as a couple
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Helpful?
3 Thank Showbizz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oulu, Finland
Level Contributor
92 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 25 March 2013

The hotel was as good as we expected! Its area is a peaceful island in the middle of busy Playa del Inglés. It lies slightly away from downtown but is very easy to access from the main road as well as there is a bus station almost in front of the main door. Free parking place for our rental car was a bit hard to find but managed to do it every evening anyway.

Unfortunately our rooms were in the ground floor: no sun shine, small backyard facing towards a stonewall - a dark disappointment although this time of the year we did not expect to get much sunshine. Location was, however, quiet and we enjoyed very good night sleep in rooms which were renovated with style. Our accommodation was all-inclusive and the restaurant offered excellent and tasty breakfast and dinners (although one evening its quality check failed as it offered spoiled ham and the headwaiter did nothing to remove the bad smelling ham from the smorgasbord). But why no coffee during the dinner?!

The Christmas composition in the main hall was wonderful! But be ware not to squeeze friendly Harry the cat in the main hall sofas as he is sleeping there after heavy night and another to come. Closest beach is a small one and the main beach is slightly away. Shopping center Tropical lies within a short walk: convenience stores, restaurants and coffee shops.

Room Tip: Ask for a high floor room if you want to see sun in your room.
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  • Stayed January 2013, travelled with family
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Helpful?
2 Thank Finflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Parque Tropical

Property: Hotel Parque Tropical
Address: Avenida de Italia, 1, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Playa del Ingles
#4 Spa Hotel in Playa del Ingles
#4 On the Beach Hotel in Playa del Ingles
#5 Luxury Hotel in Playa del Ingles
#11 Romantic Hotel in Playa del Ingles
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Parque Tropical 4*
Number of rooms: 235
Reservation Options:
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Also Known As:
Parque Tropical Hotel Playa Del Ingles
Parque Tropical Playa Del Ingles
Hotel Parque Tropical Gran Canaria/Playa Del Ingles

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