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“dream vacations”
Review of IFA Dunamar Hotel

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IFA Dunamar Hotel
Ranked #20 of 134 Hotels in Playa del Ingles
Certificate of Excellence
GreenLeadersSilver level
Reviewed 15 May 2014

the hotel is perfect amazing people and instalations,my room has the most beautiful view i ever seen,i really recommend ifa hotels that was my 3 time in gran canaria and is so easy an amazing being in ifa hotels

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with this hotel
2  Thank Sergio Nuno D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PublicRelationManagr, Relaciones Públicas at IFA Dunamar Hotel, responded to this reviewResponded 24 May 2014

Dear Guest,
We highly appreciate your comments posted on Trip Advisor and we would like to thank you for your confidence in us by choosing our hotel.
We are delighted to hear that your stay with us was to your full satisfaction and that you found everything in our hotel what you need for a perfect holiday. We are especially glad about your praise of our staff, which is of utmost importance for us.
It was a real pleasure for us having you with us and we instantly hope to welcome you back on future holidays.
With best regards,
Heidi Benítez
Public Relations

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157 - 163 of 816 reviews

Reviewed 28 April 2014

Excellent hotel,for food,position (over looking beach) and service,but in much need of new carpeting in many places.
My wife and I stayed for a week in April 2014 and whilst we had a very good holiday the carpet in our room and in the hallway on floor 9 was threadbare in places.
However,the hotel was exceptionally clean and food was extremely good,with a choices to suit everyone.
Service of a high quality.
Great views from our balcony.
We would stay here again. 400RalphM

Room Tip: High floor best (Hotel built on a slope).Choose Deluxe double for best view.
See more room tips
  • Stayed: April 2014, travelled as a couple
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1  Thank 400RalphM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PublicRelationManagr, Relaciones Públicas at IFA Dunamar Hotel, responded to this reviewResponded 11 May 2014

Dear guest
First of all we would like to thank you for your praise and for recommending our hotel to other travelers all over the world.
It has been a pleasure for us being your host and we would be delighted if you would choose our hotel for future holidays.
Best regards,
Heidi Benítez
Public Relations

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Reviewed 22 April 2014

lovely hotel , very clean . Fab location , we had a room on the terrace which was perfect for a day by the pool as we could just pop back to the room for the toilet , sun lotion etc , Excellent breakfast

  • Stayed: April 2014, travelled with family
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Review collected in partnership with this hotel
1  Thank Diane T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PublicRelationManagr, Relaciones Públicas at IFA Dunamar Hotel, responded to this reviewResponded 25 April 2014

Dear guest,

We wish thank you for taking the time to evaluate you recent stay with us on Tripadvisor and are pleased to read that you particularly enjoyed your stay with us.

We are delighted to hear that you spent wonderful and relaxing days with us on Gran Canaria and that you have been very pleased with the service and facilities provided by the hotel team.

Once again thank you for staying with us. We are looking forward to welcome you back.

Best personal regards from Playa del Inglés.

Heidi Benítez
Public Relations

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Reviewed 29 March 2014

A hotel with a good location but does not live up to the grade ****. Our room had a little hard beds and it was responsive. When you lay in bed, you could hear the neighbor used the sink and shower. The staff in the dining room was a bit rushed and did not see us as guests.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Bengt Ragnar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PublicRelationManagr, Relaciones Públicas at IFA Dunamar Hotel, responded to this reviewResponded 3 April 2014

Dear Guest,
First of all would like to thank you that you have chosen our hotel for your vacation and we very much appreciate your comments on TripAdvisor.
As we are at any time trying to meet all clients’ expectations and as we are taking guests comments (either positive and/or negative) and criticism very seriously, we always forward the provided information to the related departments for internal processing as a way of continues improvement.
We instantly hope that you will give us the chance to welcome you back in our hotel to change the impression you received during your first stay with us.
With best regards
Heidi Benítez
Public Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2014

The location of this hotel next to the beach and very close to many amenities which were within comfortable walking distance we found this to be ideal .The beach in front of the hotel can be very busy and be prepared for a few distractions as you stroll along (naturists of all shapes sizes and ages) The rooms are of standard fare with basic amenities , excellent views of the beach and dunes if you are at the front of the hotel and floors 9 & 10 give a fair sea view at the rear of the hotel.
The other guests were mostly elderly Germans which we found to pose no problems as we were all enjoying the facilities together. The staff were very friendly and helpful and some we found to be very funny with a good sense of humour which made being around the Hotel very enjoyable whilst dining or enjoying a drink .The food in the restaurant was of excellent choice and quality and highly recommended. We enjoyed excellent warm sunny weather during our stay which revitalised us to return to the cold grey weather at home. We highly recommend this hotel and would definitely return to enjoy the experience again.

Room Tip: book rooms at the front overlooking the beach and dunes
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  • Stayed: March 2014, travelled as a couple
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Thank ian b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PublicRelationManagr, Relaciones Públicas at IFA Dunamar Hotel, responded to this reviewResponded 29 March 2014

Dear guest,

We wish thank you for taking the time to evaluate you recent stay with us on Tripadvisor and are pleased to read that you particularly enjoyed our service and gastronomy.

We are delighted to hear that you spent wonderful and relaxing days with us on Gran Canaria and that you have been very pleased with the service and facilities provided by the hotel team.

Once again thank you for staying with us. We are looking forward to welcome you back.

Best personal regards from Playa del Inglés.

Heidi Benítez
Public Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2014

We've already been in Gran Canaria but it is the first time @ IFA DUNAMAR.
We really enjoyed the stay. The location is very nice (very closed to the beach)
breakfast as well as dinner various and well cooked and staff very friendly.
In case we return to Granc Canaria, IFA DUNAMAR will be our first choice.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with this hotel
2  Thank Lidia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LopesanHotelGroup, Manager at IFA Dunamar Hotel, responded to this reviewResponded 6 February 2014

Dear Lidia
We are delighted that your stay at the Hotel IFA Dunamar has been so good.
Thank you very much for your words.
The Team.
Greetings from Gran Canaria

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Reviewed 25 January 2014

This was our third year at the Dunamar hotel,We were a party of twelve people and we have always had problems at check in with the amount of time it takes to take details and allocate key cards. I always find the staff curteous and friendly but the condition of the hotel is letting them down, thread bare carpets in the corridors have got progressively worse over the years. In my room the bath had several large chips and the shower head did not let water through the problem was reported and dealt with promptly, the desk/ dressing table all the veneer on the surface was split and peeling off, the legs on one off the beds were broken and kept collapsing. I killed two cockroaches over the weeks stay, also I was woken several times by mosquitos buzzing and received some bites, after waking and searching the room I could not find them, however while in the bathroom I discovered their hiding place they were coming from behind large vent on the wall. The lack of tea/coffee making facilities, iron or ironing board and now no bin in the bedroom area is disappointing from a IFA hotel. We were on bed and breakfast boarding, the first morning asked where the English breakfast tea bags were only to be told they don't have them anymore another disappointment. Generally the hotel caters for Germans this is obvious with the TV one English chanel and ten or more German chanels . Expected more from a quality hotel chain.

  • Stayed: January 2014, travelled with friends
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Review collected in partnership with this hotel
2  Thank Paul A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LopesanHotelGroup, Manager at IFA Dunamar Hotel, responded to this reviewResponded 27 January 2014

Dear Mr. Paul A.

We really appreciate your comments and we are very sorry about your perception o the Hotel. Fortunately we made ​​continuous improvements and this affects all the facilities. During 2014 we will make serious renovations to bring the hotel to a higher level of comfort. and hope to to see you again in the future at the IFA Hotel Dunamar.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about IFA Dunamar Hotel

Address: Calle Helsinki 8, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Playa del Ingles
#10 On the Beach Hotel in Playa del Ingles
#15 Luxury Hotel in Playa del Ingles
#20 Romantic Hotel in Playa del Ingles
Price Range: £116 - £373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — IFA Dunamar Hotel 4*
Number of rooms: 273
Official Description (provided by the hotel):
The IFA Dunamar Hotel is the only hotel situated next to the beach in the famous Playa del Ingles area of Gran Canaria. This privileged location gives the hotel amazing views of the Canarian coast, as well as 6 kilometers of golden dunes. Its original architecture, in a pyramidal shape, gives the hotel an elegant and distinguish atmosphere. Equipped with all modern comforts and very close to the centre and shopping and leisure centres, it constitutes the ideal place for a memorable stay close to the sea. ... more   less 
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Also Known As:
Ifa Hotel Playa Del Ingles
IFA Dunamar Hotel Gran Canaria/Playa Del Ingles

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