My partner and i have been travelling to Gran Canaria for many years to get away from the gloom juice that is the British weather , and with Gran Canaria having a good year round constant of sunshine our choice in November was clear . Over the years we have stayed in Green Sea Aparthotel , Parquemar and Miraflor bungalows all in Playa del Ingles, we this time decided on the Roca Verde Apartments . Mainly due to it's good location to the coast and beach access and also only costing around 4 euros to the Yumbo , this seemed the perfect choice for our needs. We booked with Sunshine Holidays online - supposedly a tailored holiday . On arrival after our flight , we were both greeted at reception, our key sorted and then asked to produce our British passports , then after a brief phone conversation by the gentleman in spanish we were then told '' sorry your not here , your in Los Cactus now '' , which was down the road towards the grizzly rowdy Kasbah. After a week of having to stay at the drab and dowdy Los Cactus , we finally got to move back over to the Roca Verde , our actual booked hotel . The ' Roca Hell ' ensued ......We had to beg for basics which we never obtained , NO change of towels or bedding until 5 days on , or toilet roll replacement at all ( all the very basic things you might at least expect while on holiday ) We ended up washing our own hotel towels , which cost us 8 euros . Our bathroom was then sanded and painted suddenly early wednesday morning , making the bathroom out of service for some time . While our bin bags in our kitchen area began to build up , not pleasent after 5 days . We asked the reception and cleaner on numerous occasions about our situation , always to be told '' tommorrow '' . Need i say more . The location is good and ideal for the beach , chemist locally and 3 supermarkets handy for supplies . Be aware if you have breakfast , you will encounter the grumpy waiter ' Dracula ' , though Spanish he will only converse with you in ' German ' , and has a very big problem with people from the British Isles ( Worryingly a young girl on reception was fully aware of his attitude and rude manner towards us ) If you must eat here , request Fernando , he was a true gentleman and always friendly and hospitable . We took advantage of the collect pizza service on numerous occasions , which you can take back to your apartment , and after a long day around Maspalomas dunes , this was ideal for us . The Building has obviously seen a better age and time in which it was built for , and the 2 pools are always clean , though the list of restrictions are a little over the top . The main grouping staying at Roca Verde being mostly Norwegian , Dutch and German ( as we were the only two English ) , all of which very friendly and always said good morning . It's just a shame the staff at Roca Verde appeared more like they had been shipped in from an episode of 'Faulty towers'. Adios !
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- Also Known As:
- Roca Verde Hotel
- Roca Verde Apartments Gran Canaria/Playa Del Ingles