We are a family from Norway with two kids who travelled with Apollo and we stayed at the hotel for one week this February. The Bungalows are nice and spacious and a practical place to stay with small kids as they are situated on the ground floor. Cleaning is good and the staff is working hard and they are friendly except from the personnel in the front desk. Unfortunately this is the only positive thing to say about this hotel.
Especially one woman in the front desk is exceptionally grumpy and rude and totally destroys the experience. It gives a terrible creepy feeling just to pass this woman even though you are not going to talk to her.
We had All Inclusive but it is the worse All Inclusive we have been to. The impression is that this is a "cheap" All Inclusive and the hotel doesn´t really want to give the customers this service.
Food is little varied, poorly prepared and tasteless. The juice is not a juice but rather a bad soft drink (the kids refused to drink it and asked for water). Liquids also have to be enjoyed from tiny tiny tiny plastic cups (beer, soda, water ect.) and gives the felling that the hotel by just offering these cups can save money. The result is that you have to fill up a lot of cups or/and run back and forth all the time to get enough to drink. Really annoying...After a few days I actually didn´t want any of this food. This was a big minus as the food is an important part of the holiday for us.
Activities at the hotel are mainly for German tourists and was not an alternative for our kids (3 and 11). Except from slots which costs money there is little to do at this resort. Some evenings there was a show- in German and it was just really, really, really bad.
There are two pools. One of them is a little heated, but to cold to stay in for a long time. The other pool (for the kids) is not heated and useless. No guests used this pool and nor did our kids. We are from Norway and are used to cold waters. Our daughter is quite tough when it comes to temperatures, but she hated this pool.
If you seek a place with tasteful food, a well assorted All Inclusive, fun activities for the kids, warm water in the pool and a smiling staff in the front desk- Try something else!
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- Also Known As:
- Parque Cristobal Gran Canaria Hotel Playa Del Ingles
- Parque Cristobal Hotel
- Hotel Parque Cristobal
- HD Parque Cristobal Gran Canaria Playa Del Ingles