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“Pleasant apartments”

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Apartamentos Las Dunas
Ranked #36 of 135 Hotels in Playa del Ingles
Certificate of Excellence
Barkingside
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Pleasant apartments”
4 of 5 bubbles Reviewed 4 April 2014

Had a nice apartment on the top floor so it was very quiet and had a lovely view of pool and sand dunes. Absolutely spotless. Strangely when we arrived on the Saturday we had lovely thick white towels but when they were changed on the Monday threadbare brown towels with holes appeared in their place. We did speak to Reception but they appeared not to understand! Also when the soap ran out mid week it was not replaced which we found strange also. Apart from these little niggles, highly recommend the apartments. Receptionists very pleasant although a couple of them appeared not to understand English. Excellent location very near the beach and Kasbah centre but very quiet, although you could hear faintly the music from the local clubs. Beds were comfortable enough.

Room Tip: Choose top floor!
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank BarkingsideRoxanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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105 reviews from our community

Traveller rating
    38
    49
    15
    3
    0
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Business
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Runcorn, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 26 March 2014

To be fair, there was nothing too awful about these apartments; They were clean and everything worked (apart from the freezing compartment in the fridge that packed up after a few days); There was a small balcony with a view of the beach and sea in the distance; the staff were friendly and helpful, and everything, both inside and out was kept very clean. The pool was unheated, so a bit nippy and not a pool you would want to linger in for very long, but refreshing to cool off in when the temperature rose. The area around the pool was pretty basic with limited space for loungers; compounded by the fact that some guests (in blatant breach of the written instructions on the wall) reserved beds and spaces, preventing others from finding a sunny spot to lie in. There was also nowhere to purchase a drink or ice cream, and the provision of a simple bar facility would have greatly enhanced the area. Although other reviews have described the area as quiet, this was not my experience of these apartments. Due to the fact that the bedrooms are just a few feet from the outside wall of the building, the loud music from the adjacent hotel which started in the evening and continued into the early hours of the morning, prevented a good night's sleep for anyone not wishing to party!
As described, the apartments were very close to the beach, this being accessed via a steep slope down a narrow path adjacent to the apartments; this led out to a very commercialised area with plenty of souvenir shops and eating places serving typical tourist fare. The beach area was pleasant, if crowded, but the surroundings were not exactly brimming with anything resembling character.
I think at the end of the day, if you like the sort of area it is in, you will be happy enough with the apartments as they are perfectly acceptable for the price paid, and you could do a lot worse. Personally, I didn't really appreciate what was on offer, and left to stay somewhere a little quieter and providing more in the way of facilities for the last two days of my holiday. I am conscious that the staff did their best with what they were able to provide and that my experience, and therefore my review has been coloured by the setting which is unfortunate.

Room Tip: The higher rooms will be needed if you want a sea view. Bring your ear plugs if you want to sleep be...
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  • Stayed March 2014, travelled with family
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Helpful?
2 Thank Etecetes1905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erlangen, Germany
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 28 December 2013

We recently visited gran Canaries and stayed here for a week.
The room was clean and comfortable.
The hotel was close to the beach , jumbo center , Kasbah center.... good eating joints and super market nearby

The issues we faced were soaps, clean towels were not replenished until asked for.
Staff dint speak much English.
Amenities provided like electric Kettle, Fan were not working.

Our room was at the first floor with no view :( and WIFI didnt work in the room

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Travellers0912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hämeenlinna
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 14 November 2013

Me and my wife a retired couple spent a relaxing holiday at Las Dunas ( 56 appartementos) from 25 Oct to 8 Nov. At this time of the year you didn't miss A/C which the rooms don't have. Temperatures were app 23 Celsius at night and app 27 C during day. In two weeks we had only few drops of rain. Appartment was basic for 2(3) persons. Kitchen had all you need cook your meals. We liked the beds as well even some people may consider those a little bit hard. Everything was clean and serviced every day except sundays. Towels were changed every third day. Pool area was opened at 10 am, no morning swim but the pool area was well kept and peaceful, quiet atmosphere was respected by the guests. At night some guests disturbed by slamming doors when they returned to the hotel. Luckily it didn't happen too often. Around the hotel there is no traffic noise but of course you hear the ambulances everywhere.
There are marked Wi-Fi areas by the reception and by the pool but I found my tablet working satisfactorily in our room in 4th floor as well. By reception you have an internet. Radio is working but TV you have to rent.
Guidelines for the guests were available in English and German. Because there are many people from Finland and from the Finnish travel agencies I took an initiative translating the guidelines in Finnish. When I offered my paper to the Management I was received with an "attitude" no feed back needed and many but's. They were not very adaptive to improve their customer service from bad international English little further with my free of charge input. The only thing I anticipated was a Gracias and a smile. Fate of my paper is unknown.
All in all we can recommend Las Dunas for the people who want to avoid the obligatory tourist activities and just relax. By the way the small garden on the way to the pool area is beautiful.
We certainly would choose to come back to Las Dunas.

Room Tip: The rooms in upper floors have more sun and a view to the beach.
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  • Stayed November 2013, travelled as a couple
    • Value
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    • Service
Helpful?
3 Thank heikki98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Province of Alicante, Spain
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 3 May 2013

Just returned from 10 days at Las Dunas and had a great time. Spotlessly clean rooms and public areas, Staff could not be more helpfull, Peaceful, well equipt, five mins walk to the beach, 2 mins to the supermarket and local bars (Try Liliput Bar for great german sausages and coffee). Very good standard for the price we will go again.

Room Tip: the top two floors have the best view of the sea, There is also a big games room as well as a coin o...
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  • Stayed April 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
4 Thank Brownscampello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dublin
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 November 2012

Myself and my girlfriend stayed here for a week and didnt really know what to expect. We didnt want anything big and spectacular just comfortable and relaxing and we got exactly what we were looking for.
I have never come accross such friendly staff in my life from the front desk to the cleaners everyone was very welcomming!
It is 5 min walk to the beach max and right beside the shops but hidden enough that it is not disturbing at night.
Only negatives were the beds werent the most comfortable and the only place to get wi-fi was at the small reception area but that is not enough to put us off returning.............. WE WILL BE BACK!!!!

Thank you Las Dunas for a wonderfully relaxing holiday.

Room Tip: Top floor has a beach view but we had 1st floor which had direct access to pool which was perfect!
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  • Stayed November 2012, travelled as a couple
    • Value
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Helpful?
3 Thank philball08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turin, Italy
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 8 September 2012

Stay there for 2 wks after mid august. Very clean, staff always ready to help and assist you, 15 min walking from sea ........ Also far from noisy places, but with a lot of shops nearby. Rooms cleaned almost every day, except sunday of course. Definitely If I'll go back to playa del ingles I'll stay there again!

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank b0ldeagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Apartamentos Las Dunas

Property: Apartamentos Las Dunas
Address: Avenida Marruecos 2, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Amenities:
Kitchenette Swimming Pool Airport Transportation
Hotel Style:
#5 Best Value Hotel in Playa del Ingles
Price Range (Based on Average Rates): £
Hotel Class:3 star — Apartamentos Las Dunas 3*
Number of rooms: 56
Reservation Options:
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Also Known As:
Apartamentos Las Dunas Hotel Playa Del Ingles
Apartamentos Las Dunas Gran Canaria/Playa Del Ingles

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