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“Mould, broken furniture but good location.” 2 of 5 bubbles
Review of Flamingo Beach Mate

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Flamingo Beach Mate
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Mould, broken furniture but good location.”
2 of 5 bubbles Reviewed 30 December 2013

After reading the reviews for this hotel, we were very worried what we might find! Upon arrival we decided that the hotel was nicely kept, with attractive gardens and a good reception area. Our room wasn't ready, so we waited in the reception area for a couple of hours. The reception staff were efficient, but not welcoming and friendly. We didn't mind waiting, but received no apology for the delay, which we would normally expect. Finally we received our key and off we went to settle into our room. What we found was a damp, tired and truly old fashioned room. Serious mould was creeping up the walls and the smell was awful (please see pictures). The oven didn't work, the bath leaked and the TV was constantly cutting out for hours at a time. The bathroom window wouldn't shut and the safe was not well secured in the wardrobe (due to the damp). Many of the light bulbs didn't work and there were bare wires on various electrical lights/switches.
You absolutely wouldn't live in this state at home, dangerous and bad for asthmatics.
Guests are required to pay for the safe and also for utilities (water etc).
On a positive note, we had a nice balcony (with a broken table and cracked plastic chair), with views over to the beach. A good location, but can imagine it would be very noisy in peak season. There were bars at the doors, which added comforting extra security as it was obvious the room had been broken into at some stage.
No air con, only a ceiling fan. The place was like an oven and we were visiting in the cooler months!
The pool area is good, with plenty of loungers. There are lots of steps to the different levels and witnessed many older guests really struggling with their luggage. The public lifts down to the beach, eateries and boulevard were both broken, requiring many steps to be attempted. Once on the boulevard, it was a great place to walk.
We didn't eat at the hotel - apparently one day the chef was ill, the next he'd gone on holiday?? There are plenty of eateries close by.
It's worth noting, if you're hiring a car from the airport, it is difficult and/oricey to park near the hotel.
Check out was swift, but again unfriendly.
If I could be guaranteed an up to date modern room, with sea view , I would consider returning.
PS if anyone has seen the YouTube video put up by a Flamingo Club guest, the camera doesn't lie!

Room Tip: Ground floor 'Dungeon' rooms have many steps to get to, but as the hotel has a back gate, is...
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  • Stayed December 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
7 Thank Mitten50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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372 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
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  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
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English first
Teignmouth, United Kingdom
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 28 October 2013

First the good news. Flamingo Club is possibly the best located of any Timeshare in Tenerife because it overlooks Colon Harbour and beach, has great sea views from the terrace, including the island of La Gomera and speedy access to a wide range of good restaurants, bars and shops. Up at the San Eugenio shopping arcade you'll find the cheapest booze etc to bring back home. A short walk towards Las Americas along the coastal path is the best value for money restaurant: The Gran Paella.. Forego any starters because what comes next is both enormous and delicious. Just below the Flamingo are many other quality restaurants where one of our favourites is The Boulevard. During the day the resort's Pool Bar is good value and has fine service by friendly staff.

On the other side of the coin, the service in reception at Flamingo is sometimes not so good. We met one elderly couple who were kept waiting for their room for over 6 hours! However, another lady arrive mid afternoon and was immediately given her room even though the maids hadn't yet been in. Is it a question of who you know? The rooms vary from the highly refurbished to the pretty bad with the mildly refurbished alongside them. It is useful to take your own condiment set (especially for Dressings), peeler, can opener and coffee percolator. The fan in the bedroom is so high up it's not very effective whilst the lounge has none at all! We had a large terrace on which the sun shone all day but which contained no sunbeds. The most common patio furniture is old, uncomfortable, rusting wrought iron chairs and tables.

The patios and pool area have nice sunbeds and some very comfortable curtained areas. If you do have to hang around, the lounge is quite comfortable and the bar never closes in the daytime.

If for you it's "Location, Location," then this it and you can put up with all the rest.

  • Stayed May 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shetland Islands, United Kingdom
Level Contributor
96 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 28 October 2013 via mobile

Our unit was not available at the check in time of 4pm. We went for a wander and everything you need is nearby. Went back at 5.30 but had to wait until 6 before we got in. No air conditioning, just a roof fan in the bedroom. Nice sea views from the balcony (we were in 522, 1st floor) I don't think those on the ground floor had any view. Reception staff weren't particularly friendly. €20 deposit for each beach towel, deposit and charge for safe use. Pool area was well kept and pleasant. A lot of Russian guests. No one tried to get us to attend a timeshare presentation. Never ate or drank in the complex, or in Harley's the diner which was part of the Flamingo. All in all not bad and would return.

Stayed October 2013, travelled with family
Helpful?
7 Thank Dratsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dewsbury
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 21 September 2013

The positives: hotel is in a good location especially for the Playa Colon, outside areas of the hotel are lovely, clean and well kept and there are lovely views over the beach. Pool area is really nice, plenty of loungers.
The negatives: our original room was on the main road and was very noisy, the locks to the bedrooms which faced the road were not great and we did not feel comfortable with our daughter being alone in the next room. After little sleep I asked at reception to be moved and was told to come back at 2.30 when the lady who could make that decision would be there. At 2.30 we were asked to come back again at 4pm. We had said we were happy to move to a one bedroom apartment. We were told that there was only one room we could be moved to. We viewed it and agreed to move, packed up again and moved our things. There is no way the hotel was full though so I have no idea why there was only one room.
As other reviewers have said the rooms are really tired, would have been top range 20 years ago but not now. We did not see a refurbished room so can't comment on how good they are. You would think they would have a show apartment to encourage people to return.
Reception staff were pleasant enough but could have been so much friendlier, something simple like looking up and smiling as you approached or walked past the desk.
There is no air con and we did not have ceiling fans, we had to hire a fan from reception and also pay a deposit. Similar for the safe which if you needed to use, surely everybody does, you had to pay for a key from reception and also pay a deposit.
Check out is 10am but there is a room you can use for a shower etc but we did not know about this until the day before by which point all the 30 minute slots had gone and there was no alternative, just a sorry from the receptionist. There is no information about this type of thing or anything about the resort or hotel in the rooms.
A man appeared one morning to ask for our feedback about the hotel, not sure if he was going to try selling us a timeshare, said he was just doing surveys. He did not really seem that interested in what we said,
All in all it was ok but has potential to be a fabulous hotel.

Room Tip: Road side rooms are very noisy!
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  • Stayed September 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank DewsburyEmily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 20 September 2013 via mobile

Could anyone tell me if Jeff Hitchmough still works for flamingo club? We stayed here in August 2012, not a bad apartment, pool was great, lovely views of the bay. The poolside snack bar was great, good choice of food and happy hour! plenty of sun beds and had some lovely bathing areas undercover. There was entertainment some evenings, have to say the magic show was amazing!

  • Stayed August 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
10 Thank Thomps1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Yorkshire
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 1 September 2013

We own 4 separate timeshare weeks in different locations and have done for over 20 years. This one we transferred to 3 years ago to give us a holiday every year in Tenerife. Our week is in June and we are lucky enough to have an apartment overlooking the beach/port. Its location is excellent. Our week is in June and the place has so far turned out to be quiet then. No problem in getting sunbeds around the pool or on the terrace. Our initial impression was that the apartment is tired (and still was this June) but they are progressing through with the refurbishment programme. Yes, there is timeshare selling going on but you just need to learn how to handle them! We are recogised now when we return and they leave us alone! We are happy to put up with the tiredness of the apartments due to the location. The view is great and as its in a central postion it is surrounded by restaurants - spoilt for choice of where to eat. We have not eaten from the pool bar (which seems to serve limited snacks) and have only once eaten in the restaurant (the BBQ night on our first visit) as this menu seems limited also. It is frequented by Russians and even the resorts reps advise you to go out on the nights they hold the Russian Karaoke! We had a mix up with our booking on our second year which was not handled particularly well but we were given a refurbished apartment as an alternative. Have holidayed in Tenerife about 15 times and whilst this accommodation is not the best I have had its location in a small, quiet in comparison to other resorts, spot is perfect for us. Flights already booked for next June.

Room Tip: Pot luck at the moment - until fully refurbished. Do not go for a studio as I think they are all in...
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  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sue P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
liverpool
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 19 August 2013

Having stayed here off and on over the last 9 years, I'm beginning to think the hotel is a bit like the Tardis - much bigger on the inside than you realise which is why the refurbishment is taking so long! On arrival, a stern faced receptionist informed us that someone else was in the room we were supposed to have - they couldn't be moved so we had to! However, the room we moved to had a lovely balcony, but the problem arose when we were given 5 minutes notice after the first week to move back to our original room. Apparently we could be moved! However, the Director of the hotel spoke to us and we did receive compensation for moving rooms. Rooms are tired and in desperate need of upgrading - not sure I'll ever get to see it in my lifetime though. Pool is lovely and pool bar staff are also lovely - friendly and chatty. Same for the staff in the main bar and the 2 blonde ladies on reception. Brits are definitely outnumbered by Eastern European / Russian families who basically allow their children to run riot. They abandon them at the pool while they have a rest in their apartments and at night sit drinking whilst allowing their children to run round the hotel screaming and shouting. That's the big downside really but apart from that, the hotel is a great base for your hols and there's a great beach and plenty of restaurants within walking distance.
Rooms don't have air con or fans so you have to hire them - would love to have left the balcony doors open but a combination of screaming Eastern European / Russian kids and big cockroaches meant this was impossible so had to fork out extra money in order to prevent us all roasting alive.
If they could get a move on with the refurbishment and enforce some rules about keeping the noise down at night I would have given a top rating for this hotel.

  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank bellyLiverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Flamingo Beach Mate

Property: Flamingo Beach Mate
Address: Avenida de Espana 3, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Kitchenette Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Top resorts Hotel in Playa de las Americas
#17 On the Beach Hotel in Playa de las Americas
Price Range (Based on Average Rates): £
Hotel Class:3 star — Flamingo Beach Mate 3*
Number of rooms: 108
Official Description (provided by the hotel):
The Flamingo Club Tenerife is located in one of the most sought-after areas of South Tenerife for holiday makers, Costa Adeje, and benefits from the most stunning sea and mountain views.Overlooking Playa La Pinta (La Pinta Beach) and with magnificent views of the adjacent Marina, Puerto Colon, Flamingo Club is a perfect base for your vacation whether you are looking for a family beach break, activity holiday or simply want to relax and get away from it all.The hotel complex has 18 studio apartments, 64 one bedroom units, 22 two bedroom units and 3 deluxe two bedroom suites. All apartments have a private balcony or terrace, and many of them benefit from a view of the ocean so that you can relax and watch the glorious sunsets over La Gomera.Flamingo Club apartments are fully equipped for self-catering and feature an oven, hob, fridge freezer, and microwave, plus all the utensils, cutlery and tableware you would need to cook a meal inside the apartment. The nearest convenience store is within a 5 minute walk, and there is also a large supermarket (Mercadona) which stocks both Spanish and English goods. For holidaymakers who prefer to eat out, Flamingo Club is proud to present their newly refurbished à la carte licensed restaurant, the Cinamo Bar which offers a mouth-watering selection of Spanish and European fare and wide range of wines and spirits. There is also a pool bar which serves snacks and refreshments throughout the day, and offers the ever-popular ‘happy-hour’ in the afternoon when drinks are buy one, get one free.The immediate vicinity is home to numerous bars, cafes and restaurants featuring a huge range of gastronomic delights from all corners of the earth. The obligatory Chinese buffet and Full English breakfast are of course widely available, but a thorough search of the wider area and you will uncover rarer treats such as Morroccan, Japanese and even Mongolian. A veritable gourmand’s delight!For those of you who like to get active, there are numerous options within a short walk to the marina. Fishing trips, snorkelling, paragliding, jet-skiing and many more pursuits are available for very reasonable prices. Our Flamingo Club reception staff will also be happy to assist you with arranging activities and excursions such as horse riding, jeep safari, hiking trips, bike hire and much more.The infamous water park, Siam Park is a short bus or taxi ride from Flamingo Club and is one of the most popular day trips for holiday makers in Costa Adeje. Tenerife’s newest water kingdom opened its doors in 2008 and features spectacular attractions such as ‘The Tower of Power’, a 28 feet freefall slide and ‘The Wave Palace’, an artificial wave pool with waves reaching 3 metres high! You can even relax on the white sands of the artificial beach and watch the action unfold around you. Siam Park is an excursion not to be missed! ... more   less 
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Also Known As:
Flamingo Club Hotel Playa De Las Americas
Flamingo Beach Mate Tenerife/Playa De Las Americas

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