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Gran Oasis Resort
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Reviews (3,671)
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2,136
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All reviewsstair gateevery nightblues brotherssiam parkgreat holidayfree busmonkey beachfamily holidaybedroom and bathroommiddle pooldifferent themeself cateringroof terraceevening entertainmentthemed nightsmain resortrecommend this resort
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2,095 - 2,100 of 3,671 reviews
Reviewed 20 January 2014

Excellent holiday lovely hotel. Staff were amazing, food brilliant pancakes in morning were delicious would go back just for this! Food options were plentiful and different each night. Had an apartment suite that catered for all your needs. Hotel clean, staff very friendly and approachable. Entertainment looked good lots of kids enjoying themselves. Both los cristianos and playas de las americas within walking distance or taxi ride averaging about 5 euro. Overall awesome relaxing holiday and now have a favourite place in tenerife. Thanks very much for a great honeymoon.

Oh it was my wife's birthday second day there got free bottle of wine and a delicious chocolate birthday cake and staff sang happy birthday on delivery... Thanks made trip even more special.

  • Stayed: January 2014, travelled as a couple
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5  Thank Scott D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Recepcion G, RECEPTION at Gran Oasis Resort, responded to this reviewResponded 21 January 2014

Dear couple!

First of all we want to thank you for staying in our hotel. We would like also to thank you for sharing the review to Tripadvisor webpage.

Is lovely to read all you wrote about the hotel, we will tell the staff that you like how they treated you, also thank you for the comments about the food.

We appriciate all the information you gave about the location of the hotel.

We hope to see you soon, welcome you back and wish you the best.

Kind regards

Lydia Rguez.
Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2014

Hotel was beautiful. Great welcome with champagne & juice for the kids. Deluxe Apartment was basic but we had terrace and balcony suite which was extra special providing amazing views over the entire of tenerife. Room cleaning and staff service was great. Food was amazing and catered for all needs incl the childrens. We went all inclusive and am so glad we did. Their was so much choice each sitting and toasties, sandwiches, snacks and ice-cream available inbetween. All inc included on tap alcohol but even for children their was a constant supply of non-alcoholic pina colada, cherry and raspberry slushes available 24hours. The evening entertainment was the best I've seen in a hotel with bought in professional magicians, dancers, actors & acrobats. The hotels' childrens activities provided were as standard for kids club offering things am, afternoon and early evening before professional act. Not that well attended as kids happy in the one of the 3 pools. My only criticism was that adults and kids could use all 3 pools and twice, the medium main kids pool was closed twice cos babies had pooped in them. Hotel reception staff and waiters were also extremely helpful and all spoke good english. Meeting the Scottish reception staff put us so at ease. They adviced where to visit, where not to visit. Must goes - Siam Park and Jungle Park. Worth every penny. Monkey land cheap but seems a little nervy and dangerous with monkeys freely jumping about grabbing fruit out of your hand. Weather first week of Jan was 23degrees. One day thunderstorm but great otherwise.
Best all inclusive family hotel we have ever been too. We are definately going back and highly recommend this hotel to families and any couple who doesn't mind families around.

Room Tip: Deluxe 2 bedroomed apartment with balcony and ROOF TERRACE. Amazing
  • Stayed: January 2014, travelled with family
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7  Thank Elladoll8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Recepcion G, Reception Department at Gran Oasis Resort, responded to this reviewResponded 17 January 2014

Dear Family,

There are no words enough to thank you very much for sharing your holidays with us and for taking your time once back at home to write this so nice review about your experience here.

It is so great to read that you have had a lovely time, that you did enjoy the apartment, pools despite of little incidents, the food and our staff friendlyness.

I will pass your comments to all the members of the be happy team, who will feel very proud and glad to know that you had a great time.

Thank you very much indeed for everything and for anything you should need, please do not hesitate to email us.

Can´t wait to welcome you back.

Best Wishes and see you soon

Lydia Rguez
Reception Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2014

We stayed at gran oasis for a fortnight during the new year, this was are second time here at this hotel over the new year and we have just book again for new year. It is amazing for families, they was 12 of us - aged from 9 years old to 75 years old.

Animation team - Renate, Tina and Yuri were AMAZING! The entertainment through out the day was brilliant they did all different games for the adults and kids. So everyone could take part in a game through out the day. Also, they did aqua water gym in the pool everyday which was done by the amazing Renate. The night entertainment was also, amazing they had different show's on every night. So everybody was entertain plus, they had lottery on every night which had amazing prize's. Also, they had mini disco every night for the children and a club dance for everyone to take part in.

The staff - Were so friendly and helpful. I have never be in a hotel with staff like gran oasis they was just so AMAZING!

The food - There was something to choose in the restaurant every night. Plus, the new years eve meal was outstanding you were welcome into the restaurant with a glass of champagne and the children were welcome in with a kids cocktail and when we walk out they give everyone a goodie bag for the new year.

The Rooms - The room were big and very clean also the room tv had a English channel which was very handy.Also free wifi in the rooms.

The hotel - Just AMAZING!!

  • Stayed: December 2013, travelled with family
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3  Thank Samantha-Claire9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Recepcion G, Reception Department at Gran Oasis Resort, responded to this reviewResponded 17 January 2014

Dear Family,

There are no words enough to thank you very much for sharing your christmas holidays with us and for taking your time once back at home to write this great review about your expererience here in our Gran Oasis Resort.

It is fantastic to read that you have a very nice family holidays and a wonderful night on the new years eve.

Thank you very much as well for your mentions to the staff, specially the Animation Team. They will feel very happy when i show them your comments.

I take adavantage to send you a warm hug from all the staff and a million of kisses specially from Tina, Jury and our amazing Renate.

For anything you could need at anytime, please do not hesitate to email us and let us know. We will be so please to help you.

We do really hope to have the opportunity to welcome you back in the near future.

Thank you very much once again for everything
Our Best Wishes

Lydia Rguez
Reception Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2014

Rooms: Good size rooms, up and downstairs. Only niggle is that for 3 adults, there was one double bed and a camp bed. I guess this is pretty standard.

House Cleaning: Very good, staff were lovely.

Drinks (We weren't all-inclusive) - Slightly expensive but you do get your money's worth, double measures!

Entertainment: Ok, staff done their best but the entertainment finishes pretty early and you do struggle to get a seat.

Location: About a 20/30 min walk into the largest tourist attraction which was ideal for us.

Staff: Lovely, all were friendly and done their best.

Overall, a good holiday :-)

  • Stayed: May 2013, travelled with family
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1  Thank omoOVOxo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Recepcion G, Reception Department at Gran Oasis Resort, responded to this reviewResponded 17 January 2014

Dear Guest,

Thank you very much for sharing your holidays with us and for taking your time once back at home to write this nice and informative review.

It is fantastic to read that overall you had a great time and as well to read that you provide information to the future guests, what is a good help

Thank you very much once again for everything and do not hesitate to email us please, in case you need whatever in the future. We do really hope to have the opportunity to welcome you back

Best Regards
Lydia Rguez
Reception Departtment

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2014

We have just returned from a fortnight stay at this hotel during New Year. On arrival we were greeted by friendly staff and welcome drinks. Our room was quite spacious and great facilities for all. The activities for the children were first class although came a little repetitive during a two week stay. Swimming pools for all ages, a supermarket on site along with two pool side bars. We stayed all inclusive which was perfect for the children but would say that if you opt for anything else there are no near by restaurants unless you decide to travel into town. The hotel provide a free bus service to various places and there are holiday reps on site even if you didnt book with them. The staff are very friendly and helpful. I would point out that this hotel would not be suitable for people with walking difficulties.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Alpharooms
2  Thank r d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Recepcion G, Reception Department at Gran Oasis Resort, responded to this reviewResponded 17 January 2014

Dear guest,

Thank you very much sincerely for sharing your holidays with us and for giving us your opinion on this site.

It is fantastic to read that you have enjoyed every single minute of your holidays, inside the hotel and nearby too.

Great to read that you have found the hotel clean and comfortable, food nice and staff very helpful.

I just want to point that, people with walking difficulties, can send me an email, requesting a room next to the reception and main facilities or even to book a disable apartment.

Thank you very much once again for everything and remember that all the be happy team, is here at your disposal to help whenever you need. We do really hope to welcome you back in the near future.

Lydia Rguez
Reception Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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