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Reviewed 19 September 2018 via mobile

Love this hotel! Stayed their twice now and planning my next visit. Amazing rooms, the best food with loads of variety and even cater for people that can’t eat Gluten, really nice and friendly staff and a great location! Would recommend everyone to visit especially families and couples!

Date of stay: September 2018
Trip type: Travelled as a couple
2  Thank missselinazaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Recepcion G, Receptionist at Gran Oasis Resort, responded to this reviewResponded 20 September 2018

Dear guest,

All the BE HAPPY team and Hotel Management, want to thank you very much sincerely for sharing your holidays with us and for taking your time once back at home to write this very nice review about your experience here.

It is absolutely great to read all the important information you let in your comment that we are sure will be a fantastic help for future guests.

Thank you very much indeed for your lovely words regarding the hotel, Staff, food, facilities.

It would be fantastic to see you back here in a future stay. We definitely can't wait to see you again.

For anything you should need, please do not hesitate to let us know: oasis@grupogolfresort.com

For booking with the best rate online; reservas@grupogolfresort.com

I will pass your comments to all the staff. They will be very happy to know that they have contributed to make your holidays.

Best Regards

Luis Gonzalez

Gran Oasis Resort.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2018 via mobile

Me and my partner had an amazing stay at Gran oasis, we didn’t want to leave! Perfect for couples and families. The food was amazing every day and always a different theme. The drinks were nice. The room was so spacious and very clean! Always fresh towels everyday etc. There is a few steps and ramps but this didn’t bother us. It was quite far to the beach, we rented a car and you can pay €3 a night for parking at the hotel which was good. Pool area was always clean and busy, but we could always find sun beds. The staff were very helpful and very polite. We would definitely recommend staying at Gran Oasis. Thank you again!!

Date of stay: September 2018
Trip type: Travelled as a couple
1  Thank Hayley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Recepcion G, Director de Recepción at Gran Oasis Resort, responded to this reviewResponded 19 September 2018

Dear Guest,

First of all the staff of the Gran Oasis Resort want to thank you all very much for taking your time to write this nice review about the hotel and also for choosing us to spend your holiday.

We are all so gald you had a good time here with us and also thank you again for your kind words for the staff and also glad you enjoyed the facilities of the resort and the food.

Finally all THE BE HAPPY TEAM want to send you a big hug and wish you all the best for the future and also if you want to visit us back for the best online rate email reservas@grupogolfresort.com.

Kind Regrads.
Gran Oasis Resort.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2018

We spent a great week here and can’t say anything bad about it. The duplex apartment was spacious and clean with all the facilities you require,two balconies and two TVs. Room was cleaned daily and towels changed as well. The food was always hot and varied you can always find something to eat and different nights ie Italian night Chinese night etc.The staff are really helpful and friendly,when the shower holder broke it was fixed within an hour. A big thanks to Pepe who’s warm welcom and banter was fantastic.

Date of stay: September 2018
Trip type: Travelled with family
2  Thank sunandfunseeker99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Recepcion G, Receptionist at Gran Oasis Resort, responded to this reviewResponded 20 September 2018

Dear Guest,

First of all we all want to thank you first of all for choosing us to spend your holiday and also for taking your time to write this nice review about the hotel and staff.

We are all so glad that you all enjoyed the room, and facilities,etc, and thank you again for the kind words for all the staff specialy Pepe, they will be very happy to hear they contributed to make your stay better.

Finally all the BE HAPY TEAM want to wish you all the best for the future and seen you all next year.

Kind Regards.

Luis Gonzalez

Gran Oasis.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2018

This hotel was exactly as it looks and the reviews are a good representation of the experience we had at gran oasis resort. The staff were extremely helpful and always polite and very smiley. The food was a different theme every night and was to a high standard with salad, fruit, meats and a wide variation of hot food too. The pool area was kept immaculate and even though it was busy it wasn’t overly crowded. The room was spotless and the house keepers changed the bedding, bins and fresh towels daily. The location is great as you are a small distance from las Americas or low cristianos. I would most certainly recommend and return to this hotel. It was a fantastic all rounder. First class. Thank you again gran oasis x

Room tip: We were on the bottom floor which was perfect for us having a buggy.
Date of stay: September 2018
Trip type: Travelled with family
1  Thank kaylz892018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Recepcion G, Director de Recepción at Gran Oasis Resort, responded to this reviewResponded 19 September 2018

Dear guest,

All the BE HAPPY team and Hotel Management, want to thank you very much sincerely for sharing your holidays with us and for taking your time once back at home to write this very nice review about your experience here.

It is absolutely great to read all the important information you let in your comment that we are sure will be a fantastic help for future guests.

Thank you very much indeed for your lovely words regarding the hotel, Staff, food, facilities.

It would be fantastic to see you back here in a future stay. We definitely can't wait to see you again.

For anything you should need, please do not hesitate to let us know: oasis@grupogolfresort.com

For booking with the best rate online; reservas@grupogolfresort.com

I will pass your comments to all the staff. They will be very happy to know that they have contributed to make your holidays.

Best Regards
Gran Oasis Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2018 via mobile

Just returned from a weeks holiday with jet 2 holidays at the gran oasis with my 9 year old daughter what a beautiful hotel!!! the rooms are very spacious and always cleaned daily to a high standard.
We had a duplex room close to the pool which was great but we did move our daughters bed downstairs with us as she tends to get up a lot to use the bathroom and didn’t want her coming down the stairs incase she fell.
We arrived late so missed our AI meal but the staff were very helpful and gave us a take away menu and we ordered pizzas to the room. ( although would not get late flights again as you feel like your missing a day/ night of your holiday ) (also I did not see a jet 2 rep the whole duration of our stay)
The hotel staff are amazing and are happy to help they work so hard! Special mention to Daniel on reception who took care of us on our last day when my daughter fell and hurt her head he was so kind and really helped us out. Nothing is too much trouble. Entertainment was good but thought daytime for the kids would have been better after seeing the Facebook pages there was no pool party or foam parties and activities were limited maybe more daytime entertainment staff was needed, as there were still lots of children in September, think this only goes on in main summer months. Night entertainment some good some not so good think some of the shows could of gone on a little later. Everyone seemed to disappear about 10.30-11pm food and drinks were good. Usual all inclusive but really nice.
Hotel was a little out of the way but local bus to town and beaches were provided for free, a taxi is only about 5 Euro though we did go into town a few nights just to break it up. All in all a great family holiday in a lovely friendly hotel will definitely return and recommend this hotel
Thank you all at the gran oasis tenerife.

Date of stay: September 2018
Trip type: Travelled with family
1  Thank Catherine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Recepcion G, Receptionist at Gran Oasis Resort, responded to this reviewResponded 20 September 2018

Dear Family,

All the BE HAPPY TEAM want to thank you all for this great review about the hotel and staff, it will be very helpfull for future guests and also for taking your time to write it.

We are all so glad that you enjoyed you stay here with us at the Gran Oasis Resort and also thank you again for your kind words for the staff specialy Daniel, they will be very happy to hear about it, we are also glad you enjoyed the food, and drinks etc, etc.

Finally all the staff want to send you a big hug and wish you all the best for the future and if you ever want to book back for the best online rates go to email reservas@grupogolfresort.com.

Kind Regards.

Luis Gonzalez

Gran Oasis.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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