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“Nice hotel, good location.”
Review of Marola Portosin

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Marola Portosin
Certificate of Excellence
Reviewed 15 March 2014

Stayed here for 5 days in March. The apartment was a good size with two single beds, a couch, tv, small kitchen area. It got a bit hot a night but you could hire a air con unit for approx $50 a week.
The staff were all very helpful and Tom and Kitch in the bar were great. Happy hour (2 for 1) between 4 and 5pm. Only $1.80 for a pint of lager (Tropical)...very nice!!
Breakfast was plentiful and varied - cereal, fruit, yoghurt, bread, bacon, sausage, egg etc.
There are 2 small pools and plenty of sun loungers.
The hotel is located in a fairly quiet area between Las Americas and Cristianos. There are many restaurants and shops near by but no bars. Bars are about a 10min walk.
For lunch or dinner you are provided with tokens to use in 3 local restaurants. The menus for hotel guests is different from the standard menus.
Overall, the entire complex is very clean and well run. It's in a quiet area but only 10mins walk from more lively areas.
Only negative would be the road noise...would suggest asking for a pool view room.

Room Tip: Pool view will be quieter.
See more room tips
  • Stayed: March 2014, travelled as a couple
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2  Thank Keith L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marola Portosin S, Director de Relaciones con Clientes at Marola Portosin, responded to this reviewResponded 24 March 2014

Thank you for sharing your comments with us .
Look forward to seeing you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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432 - 438 of 760 reviews

Reviewed 7 March 2014

Stayed in the Portosin in early March 2014 for a few nights. Location is fine.....10 minutes walk to either Las Americas or Cristianos, with a number of bars / restaurants much closer. Staff were brilliant (Antonio on Reception was exceptional). Rooms are a nice size with basic catering facilities. Bathroom facilities were also good - nice powerful shower....bath for those that prefer. When we arrived in early evening there was a problem with the over-mirror light in the bathroom. We reported it to reception and it was fixed early the following morning. Didn't use the pool but it looked to be a nice size with plenty of sun beds surrounding it. All-in-all, a good value hotel......nothing smart but well-maintained, clean with good service. The big problem though lies in the road. All rooms numbered X01 > X16 have balconies overlooking the pool (nice!), but have their front doors facing the opposite direction, overlooking the main road. The doors are nowhere near soundproof and the noise of buses etc. is very intrusive from 05.00, making sleep difficult unless earplugs are worn ! A real shame, because it spoils what would otherwise be a real gem.

  • Stayed: March 2014, travelled as a couple
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4  Thank ispid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marola Portosin S, Director de Relaciones Públicas at Marola Portosin, responded to this reviewResponded 12 March 2014

Thank you for chosing us for your stay in Tenerife.
We are pleased that the hotel was up your standard.
We take note of your comments which are very valuable to us in trying to improve our service.
Hope see you again.
Kind regards

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Reviewed 3 March 2014

Apartment was well furnished and really well maintained. Nice view overlooking pool, and a very peaceful atmosphere.

The staff are superb. Wether dealing with Reception, the room maids, or the bar staff, they went out of their way in being both helpful, and friendly.

Great stay!

  • Stayed: February 2014, travelled as a couple
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2  Thank 187062Michael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marola Portosin S, Director de Relaciones Públicas at Marola Portosin, responded to this reviewResponded 12 March 2014

Thank you for your review.
Hope to see you again at our hotel.
Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2014

The only reason it never got 5/5 is the location,clean hotel and friendly staff.Nice pool and decent pint for 1.80 Euro.It is a bit far out and near the hospital so you get some road noise but if I dare say if you as for a pool view that is sorted.

Saying that only takes 10 mins to walk to the centre of the resort.

  • Stayed: February 2014, travelled as a couple
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2  Thank Keith Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marola Portosin S, Director de Relaciones Públicas at Marola Portosin, responded to this reviewResponded 12 March 2014

Thank you for sharing your kind reviews with us.
We are glad the hotel was everything you expected.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2014

Spent a lovely week here in January. Accomodation is basic but very clean and had everything you could want. The pool was good with plenty of loungers and was serviced by a very good pool bar.What makes this a great place was the staff. Kitch was such a lovely hostess and ran the pool bar on her own. Tommy sharing the week - a charming Irish scamp. The star however was the man who ran reception. He could not have been more helpful, organising a day trip and route for sightseeing when we hired a car for the day.

  • Stayed: January 2014, travelled as a couple
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5  Thank cheungtai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marola Portosin S, Director de Relaciones con Clientes at Marola Portosin, responded to this reviewResponded 12 March 2014

Thanks for your kind comments.
All the staff feel happy to know that .
Kind regards

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Reviewed 10 February 2014

We, family of two (27 and 34), spent two weeks in Marola Portosin in January 2014. This was our first trip to Tenerife and we studied the different hotels very carefully before booking the trip. When we were choosing the hotel tpripadvisor was a great help, so we decided to do our part writing this review.

We are from high north and that's why January was a perfect time to have a holiday. After 40 days of no Sun at all the Tenerife was a bright place. Most of the other guests were old couples from Scandinavia, which was perfect for us: very quiet and calm. The hotel staff was very nice, professional and helpful. I am sure they did their best to make our stay at the hotel perfect. We had breakfast included, which was nice.

We had a room in the 1st floor and we had no problmes with noice or anything else. We were a bit conserned when we arrived since the room was between the pool bar and the road, but fortunately we had no problems with the location. But to be honest, next time I would like to get a room higher up.

The rooms themselves were very nice and spacious. We were staying in a studio with pool view and enjoyed spending time at the balcony in the evenings. Kitchen was well-equiped which made cooking very easy.

Hotel was located very close to the beach and it took us about 10 minutes to walk down there. One more advantage is that supermarket was also very close to hotel.

Next time when we travel to Tenerife we shall book this hotel by all means.
Strongly recommended!

  • Stayed: January 2014, travelled as a couple
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7  Thank oosskkuu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marola Portosin S, Director de Relaciones con Clientes at Marola Portosin, responded to this reviewResponded 12 March 2014

Thank you very much for sharing your holidays with us.
We hope see you soon.
Kind regards

Report response as inappropriate
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Reviewed 5 February 2014

Came back yesterday after a fantastic long weekend here. After reading all the reviews before hand we were all looking forward to our long weekend in the sun, and we weren't dissapointed. Tommy and Kich behind the bar are fantastic, but you need to be careful how many coctails you have in Happy Hour. :) We certainly had a few one day and probably provided the afternoon/evening entertainment on the Saturday for all the Scandanavian guests. The guys on Rececption are lovely. The hotel itself is definitely deserves better than the 1/2 star rating it has. Its in a lovely postion, lovely pool (although the sunbeds are quite tightly packed round the pool) and the rooms are good. The only downside we encountered was that we seemed to get cold showers at night. We would definitely think about coming here again for longer next time. Really miss the sunshine was around 20-25 whilst we were there. Just a bit cold at night. Definitely a lovely pick up during our long winter months. Miss you all at Marola. Thank you for a lovely time.

  • Stayed: February 2014, travelled with friends
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5  Thank CHERYL D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marola Portosin S, Director de Relaciones con Clientes at Marola Portosin, responded to this reviewResponded 12 March 2014

Thanks for your visit.
We hope to see you back soon.
Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marola Portosin

Address: Avenida Antonio Dominguez 20 | Tenerife, 38650 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Kitchenette Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 36 Speciality Lodging in Playa de las Americas
Price Range: £39 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Marola Portosin 3*
Number of rooms: 80
Official Description (provided by the hotel):
This apartment complex is located just a short stroll from the beach in Playa de las Americas, in the south of the island of Tenerife. Spend the day in Apartamentos Marola-Portosin relaxing by the large outdoor swimming pool.You can sunbathe on one of the sun loungers surrounding the pool. ... more   less 
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Also Known As:
Marola Portosin Hotel Playa De Las Americas
Marola Portosin Tenerife/Playa De Las Americas

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