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“value for money” 4 of 5 bubbles
Review of Sol Tenerife

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Sol Tenerife
Glasgow, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“value for money”
4 of 5 bubbles Reviewed 2 June 2014

All inclusive is a great deal here as the prices outside vary so much. The hotel is very clean and tidy, the staff are excellent and the rooms are very clean. Yip it's noisy from the veronicas strip but this is to be expected. I suggest you drink more to sleep lol. Expect to be ripped off at the pubs on the strip as that's expected. The hotel is at one end of the strip so to avoid it at night just walk in the opposite direction and your out of it instantly. Great central location, and good variety of shops around. There's a kids club, activities during the day and cabaret shows at night.

Room Tip: Try for Block B with a sea view for less noise from the pubs
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos F, Director de Relaciones con Clientes at Sol Tenerife, responded to this review, 22 February 2015
Dear Jim C,

First of all, I would like to thank you for taking your time on sharing your kind feedback about us and our nice city on Tripadvisor.

We are thrilled to know that you have enjoyed your visit to Tenerife and our staff helped to become your stay into a wonderful and memorable experience. We very much appreciate your kind comments about our rooms.

We will be very pleased to welcome you again in your next visit to Tenerife.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,031 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (536)
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Playa De Las Americas
1 review
4 of 5 bubbles Reviewed 2 June 2014

Given the price, cleanliness, and location and that it included breakfast, which had a lot on offer, it was good value for money. If you are not looking for luxury, just the basics with sea and sun, - I would recommend.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank Jana Eugenia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos F, Director de Relaciones con Clientes at Sol Tenerife, responded to this review, 22 February 2015
Dear Jana Eugenia M,

Thank you for taking some of your valuable time to share your kind comments. We are delighted to know that our facilities and service exceeded your expectations, as all of our team works every day to offer unforgettable experiences to our guests.

We are looking forward to welcoming you again at Tenerife.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 31 May 2014

My brother and I booked a 2 week stay in May after an enjoyable holiday here at this time last year.When we arrived late on Sunday we were allocated our room and we asked to hire a safe.The receptionist told us we would have to wait until the morning.When we went down the next day we were told the previous occupant of our room hadn't returned the safe key.We then asked to be moved to a room with a safe we could use but we were told we would have to wait another two days before they could do that. It was only after we complained to our rep. at their office that they found us another room.Towards the end of the first week a large group of noisy,drunken party revellers showed up and took over half the pool area.Despite repeated warnings from the manager about their foul mouthed,loutish behaviour they still carried on regardless.Thankfully they were only there for four days and all was peace and tranquility again.
This is a very good hotel with good food,clean rooms,large pool areas and a good location on the seafront for bars,restaurants and nightlife.We stayed in A block and had a pool and sea view and despite the proximity of Veronicas didn't find it noisy.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank philip p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos F, Director de Relaciones con Clientes at Sol Tenerife, responded to this review, 22 February 2015
Dear Philip P,

Thank you for taking some of your valuable time to share your kind comments. We are delighted to know that our facilities and service exceeded your expectations and do not hesitate that all your comments we will be carefully analyzed to take the appropriate corrective actions in each case. We remain at you complete disposal for any further information.

We hope to see you soon at Sol Tenerife.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 27 May 2014

went to the sol tenerife in late april with my wife and we had a great holiday.The weather was brilliant and so was the hotel.
The food was first class with great variety but the bar could increase its
selections of beers.

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Melia Hotels International

Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos F, Director de Relaciones con Clientes at Sol Tenerife, responded to this review, 22 February 2015
Dear guest,

Thank you for taking some of your valuable time to share your kind comments. We are delighted to know that our facilities and service exceeded your expectations, as all of our team works every day to offer unforgettable experiences to our guests.

We are looking forward to welcoming you again at Tenerife.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed 27 May 2014

The hotel itself was okay (however not 4 stars), but the noise from the pubs across the street was incredibly loud. It was as though there were no walls at all and you could practically sing along to the songs even if you were wearing ear plugs. It lasted from about 10 pm to 4 am, so sleeping was very difficult.

We also spotted one cockroach in our room, and a huge one in the restaurant.

Two of us had their birthdays during our stay and a complimentary bottle of sparkling wine was brought to our rooms on those dates without us having even mentioned the birthdays, which was nice.

Room Tip: Try asking for a quiet room. Maybe they have some that aren't so close to the nightclubs and pub...
See more room tips
  • Stayed February 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Pikkuaalto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos F, Director de Relaciones con Clientes at Sol Tenerife, responded to this review, 22 February 2015
Dear Pikkuaalto,

Firstly, I would like to thank you for choosing us for your last holiday in Tenerife and for having taken some of your valuable time to share your impressions. Do not hesitate that all your comments we will be carefully analyzed to take the appropriate corrective actions in each case. We remain at you complete disposal for any further information.

We hope to see you soon at Sol Tenerife.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Playa de las Americas hotels

Cologne, Germany
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 25 May 2014

This is an old hotel and of course you can see that. For me it is a 3,5 stars now. I was worried reading all those comments but finally positively surprised. I believe management is aware of disadvantages but they are doing all they can to make it up to all guests. Staff is really nice, friendly and helpful. I still remember very nice and professional Melissa at the reception, funny and friendly Jose from animation team. Food was good. Of course not a premium, shrimps and champagne but still a lot of veggies, variation of meat, fresh fish and meat from the grill and selection of desserts. Everything was fresh and with a good taste. You pay for drinks for dinner but that's nothing unusual in Spain. Rooms are small, that's true but still big enough for two persons. Bathroom big and comfortable. Rooms really clean. Daily housekeeping is doing well. Anyway you are on vacation, right? Who stays in the room with this amazing weather? Especially that you need 3 min to enjoy the beach with public sun-beds and umbrellas (10 euros only for 2b+1umb). If you stay in the hotel zone, you have a selection of sun-beds and few umbrellas (not enough!). Pool is small but ok. Perhaps pool staff could force people to take a shower before going to the water not to wash off sunprotection from people's skin. Im not a big fun of animations but every evening animation team is organizing some crazy shows in the lobby bar. They are really funny and creative and you can really enjoy it, sitting with a drink. Bar was every night full! Really good fun! The last topic: noise. Yes, this is a big disadvantage. From my room (building A, top floor), every evening starting at 8 I had to listen to the guy from the local bar, singing Eric Clapton and other romantic ballads. At midnight Veronica discos next to the hotel are open and then is really loud outside - even when you close the window it's annoying . I used earplugs and that was absolutely fine for me. Of course it's not the good thing but on the other hand, that's the the only problem I had with the hotel. My advise: if you are looking for a modern, high quality 4 stars hotel and service- find another place. If you want to have a good time and you are not a snob, you can compromise just a bit, you appreciate good atmosphere plus you dont want to overpay, book this hotel! I was with my 60 years old mother and even for her 'nose' was not an issue as it was compensated by all other pros. We had a really nice vacation!

Room Tip: Try to get room with the pool view.
See more room tips
  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Bartosz K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos F, Director de Relaciones con Clientes at Sol Tenerife, responded to this review, 22 February 2015
Dear Bartosz K,

First of all, I would like to thank you for taking your time on sharing your kind feedback about us and our nice city on Tripadvisor.

We are thrilled to know that you have enjoyed your visit to Tenerife and our staff helped to become your stay into a wonderful and memorable experience. We very much appreciate your kind comments about our food and atmosphere.

We will be very pleased to welcome you again in your next visit to Tenerife.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Playa De Las Americas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 22 May 2014

No Sleep. The noise went on all night. Too close to the Veronica strip.Asked for quiet rooms, however the noise was extremely loud and we were on the 8th floor. Do not go here unless you are 18yrs to 25yrs. Bedrooms very small.

  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Melia Hotels International

Helpful?
1 Thank Nuala K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos F, Director de Relaciones con Clientes at Sol Tenerife, responded to this review, 22 February 2015
Dear Nuala K,

We are sorry we did not suit your expectations regarding service standards, as we regret you felt somehow mistreated by our staff. However, all of our team puts every day all their care and dedication to make our guests feel welcomed and pampered. Do not hesitate that your comments will be forwarded to the various area supervisors of our resort, so we are able to keep improving and bettering ourselves to offer the most pleasant stays to each of our guests.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sol Tenerife

Property: Sol Tenerife
Address: Avda Rafael Puig Lliviana S/N, 38660 Playa de las Americas, Tenerife, Spain
Phone Number:
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 On the Beach Hotel in Playa de las Americas
#23 Luxury Hotel in Playa de las Americas
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sol Tenerife 4*
Number of rooms: 522
Official Description (provided by the hotel):
This property is 3 minutes walk from the beach. Sol Tenerife is located 200 m from the beach in Tenerife's Playa de las Américas Resort. It offers 3 outdoor pools with sun loungers, a tennis court and rooms with a furnished balcony with partial or frontal sea views. The air-conditioned rooms at Hotel Sol Tenerife feature tiled floors and cheerful colours. They are equipped with satellite TV, fridge, desk and chair. The private bathrooms come with a hairdryer. There is free Wi-Fi available in the rooms. The hotel has a kids' club, hairdresser and supermarket on site. Sports facilities include a volleyball court and a small football pitch. There is also a massage service. The Tenerife Sol's restaurant serves international buffet meals. There are also 2 bars, including a poolside bar. Las Américas Golf Course is 500 m away from the hotel. Tenerife Sur Airport is 14 km away. ... more   less 
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Also Known As:
Sol Tenerife Hotel Playa De Las Americas
Hotel Sol Tenerife
Sol Tenerife Playa De Las Americas

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