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“Third time in thirteen months and still impressed!”

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Europe Villa Cortes
Certificate of Excellence
Belfast, United Kingdom
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Third time in thirteen months and still impressed!”
Reviewed 23 May 2012

We recommend this hotel wholeheartedly. Luxurious rooms, beautiful gardens,superb food and friendly staff complement the location which is on the beach from the rear and looking up the street from the front. Shops and restaurants are in abundance when you step on to the street. The hotel is imposing and often the focus of passing cameramen. Mr Caceres the manager is doing a great job. Ivan & Audrey Gordon ( Northern Ireland)

Room Tip: You don't need to book pool or sea view. Rooms to the front have a sea view, mountain view and...
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank ivangordon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director Comercial at Europe Villa Cortes, responded to this review, 26 May 2012
Dear Audrey & Ivan,
Thank you very much for your great feedback.
It makes us proud to read, that we could meet, once more, all your expectactions such as our service quality and luxurious facilities.
It is always a pleasure to have you as our guests.
We are very much looking forward to seeing you again in our hotel Villa Cortés.
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (232)
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English first
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 May 2012 via mobile

We stayed in villa Cortes the first week in may we have stayed here in villa Cortes about 7. Times You can not beat the location allso the hotel . We had a lovely time as usual . The staff are the best You will find any where will be back soon v h

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 1234val
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director Comercial at Europe Villa Cortes, responded to this review, 15 May 2012
Dear guest,
Thank you very much for giving us your opinion about our hotel.
It is a great satisfaction to read such a nice comment and we are delighted to gain such recognition for our product and staff, especially from our loyal guests.
We are looking forward to seeing you again in the Villa Cortés.
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, United Kingdom
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 25 April 2012

My wife and I have just returned from a weeks' holiday at Villa Cortes. I have to dialyse owing to kidney failure and the boxes of fluids which were sent over in advance, were readily received by the hotel. On arrival, they were taken to our room by a very friendly member of staff. Thus, I was extremely impressed from the very start.

The facilities in the hotel were first class and the decor and cleanliness was excellent. Although we had booked only on a bed and breakfast basis, we did eat at the Sirena restaurant and enjoyed the meal immensely.

We also had lunch at the beach club, which was very relaxing with excellent food.

Overall, the hotel was everything we had hoped for and would have no hesitation in recommending it to anyone who is looking for luxurious accommodation in Tenerife.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mackem11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director Comercial at Europe Villa Cortes, responded to this review, 8 May 2012
Dear guest,
Thank you very much for taking the time to share your opinion on Tripadvisor.
We are pleased to see that you enjoyed our hotel facilities as well as our services.
Plus, we are really happy to have made your stay relaxing and unforgettable.
We hope to welcome you back soon.
Best regards,
The management team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 April 2012

Amazing hotel. The rooms are spacious and luxurious. The hotel is spotless cannot fault. Staff are very good with fabulous service. loved the pool area very relaxing. used the beach bar for drinks and fabulous lunches. cannot wait to return

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Coolbadger77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director Comercial at Europe Villa Cortes, responded to this review, 8 May 2012
Dear guest,
Thank you to share your impressions about our hotel on Tripadvisor.
We’re delighted to see that you fully enjoyed your stay with us, as our aim is to provide you an unforgettable stay and a unique experience.
We would be pleased to welcome you back in our house.
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Driffield, United Kingdom
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 23 April 2012

What can I say?
Every time we arrive at the hotel just another little touch to improve on our previous trip
How often do you go to a hotel, fill in the comments card before you leave and know that there will be a glance and a shrug of the shoulders...not at Villa Cortes!
We have now stayed at the hotel approaching double figures and every time there are improvements , sometimes small...... sometimes significant..... but without doubt a hotel management team that listen ( and care) and a team of staff who are so attentive and friendly
We just LOVE IT!!!!!
Thanks to you all and keep up the good work - see you again soon!!!!!

Room Tip: Looking at the sea from the main body of the hotel - keep to the right and as near to the sea as yo...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jaxi66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director Comercial at Europe Villa Cortes, responded to this review, 8 May 2012
Dear guest,
Thank you very much for giving us such a great feedback on Tripadvisor.
We are really proud to read that you enjoyed once more your time with us. It is a pure satisfaction to see what really made your stay, because, who better than our loyal customers knows us?
We will be delighted to welcome you back soon in our hotel Europe Villa Cortés.
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 21 April 2012

It's hard to describe what would make villa Cortes better, the service of most staff is superb, the facilities are amazing If you happen to be in the right place and the right room. We were very disappointed with Brauhaus on our first night- it was the only thing open and the atmosphere and food made us distrust any of the hotel restaurants. Unfortunately this was wrong and the beach bar and la sirene were excellent and very good value for money.
There seems to be preferential treatment of some guests and repeat guests. Breakfast staff are inconsistently good and fluctuate from 3 excellent staff - to the younger, disinterested blond girls who really go through the motions. Luckily the regular staff seem to work a million times harder covering the tracks of these girls. Another weak link in Cortes chain are the club house staff- they disappeared when we wanted to ask questions and there was very little information inenglish about the local area which was very hard to find- unless you were with prestige/air tours or Soveriegn in 2005.
The villa Cortes has everything going for it- I would wholeheartedly recommend it - I want to be a preferential repeat guest who gets all the perks!

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Liztunisia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director Comercial at Europe Villa Cortes, responded to this review, 23 April 2012
Dear guest,
Thank you very much for sharing with us your opinion about our hotel on Tripadvisor.
It is a great satisfaction to read your nice comment as our aim is to provide you an unforgettable experience.
We are delighted to see that you enjoyed our services and facilities and will surely take into account your different suggestions.
We are looking forward to welcome you back soon.
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
scotland
2 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 April 2012

Me and my husband visited in January 2012,WOW ...this is 5 star at it's best,we could not fault a thing,we were in a junior suite it was fabulous,spotless,even the carpet was so clean ( I say that because you would imagine a carpet to have some trace of continual traffic),the view was to die for. The beach front bar area is a must to visit at the end of your day.To be honest when you are in the grounds of the hotel you would not even think you were in Tenerife it just feels so tranquil and posh ...and a big thankyou to all the staff that help make your stay enjoyable.
We will be back...soon :) can't wait x

Room Tip: We were in a corner suite so had the sun all day long,and you have a varied view,one side passers by...
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank penn1e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director Comercial at Europe Villa Cortes, responded to this review, 19 April 2012
Dear guest,
Thank you very much for taking the time to share your opinion on Tripadvisor.
We are sincerely happy to see that you had a wonderful time with us and are proud to hear that you enjoyed all our services and facilities.
We would be delighted to welcome you back soon in the Europe Villa Cortés.
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Europe Villa Cortes

Property: Europe Villa Cortes
Address: Avda Rafael Puig s/n, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Playa de las Americas
#2 On the Beach Hotel in Playa de las Americas
#3 Romantic Hotel in Playa de las Americas
#3 Luxury Hotel in Playa de las Americas
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Europe Villa Cortes 5*
Number of rooms: 151
Official Description (provided by the hotel):
5* Gran Luxe Hotel, located in the south of Tenerife Island, just in front of the Atlantic Ocean, separated from the beach only by the sea promenade. Each of our rooms and suites are exclusively decorated with Mexican elements, which enhances further the personalized environment.Enjoy also our rich gastronomic offer and discover various types of international cuisine like Mexican, Bavarian, European cuisine and much more. ... more   less 
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Also Known As:
Europe Villa Cortes Hotel Playa De Las Americas
Europe Hotel Cortes
Villa Cortes Tenerife
Europe Villa Cortes Tenerife/Playa De Las Americas

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