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“may be 3 star but they certainly let you know it!!”

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Kn Columbus Aparthotel
GreenLeadersGold level
uk
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“may be 3 star but they certainly let you know it!!”
Reviewed 11 May 2012

me, my partner and our 10 month old daughter went to stay at the columbas in april 2012 for a week, before we left i read some reviews and automatically paniced after all the bad ones but after speaking to thomas they ensured us all will be fine so we went.. well on arrival there was one person on check ins so we ended up waitin 20mins to check in with a baby to feed.. on arrival of our room on the fourth floor it was clean with a view of the pool but a major concern was the cot they had provided had massive stains and holes in it so much so our daughter slept in our bed the first night as i couldnt possible put her in it,, the staff were rude and completely ignored us infact only one waitress called tamalyn even achknowleged our daughter the whole time we were there.. the entertainment was rubbish and so loud we only went one night. (im 22 and it was too loud for even me).. another problem was you couldnt walk to the other side of the hotel (as its split in two) with out walking straight past the pool which was terrible with a pushchair as you'd get wet or i was scared id fall in,. the food was ok but never hot enough.. there was only one bar so we had to wait forever for a drink as your only allowed one drink per person!! the only advantages were the location.. one thing i was so excited for was taking my daughter swimming..well this never happened, there may have been two pools which one was meant to be heated but they were that cold i only ever saw no more than 3 people in it for a whole day.. some days it was never used.. THIS hotel may only be 3 star but they certainly let you know it.. you have to pay 1euro for the tv per hour and pay 30euros deposit for remote.
After reading a sign saying bedding cleaned twice a week i almost laughed with anger as ours wasnt changed at all, i got some remains of my hair dye on the pillow the first night and it was still there when we left a week later!! all they do is make your bed not change it which made me feel sick... the free snacks (as we were all inclusive) were shocking they were so limited you could only get certained times of the day and there wasnt much on the menu, the free ice cream was always strawberry and came in a plastic cup with one scoop... not worth getting and the bread was so thin you'd have to have 3 to even make you feel full.. One thing i was scared of was peoples bad reviews about noise, i can say they werent lieing, we were on the fourth floor and could hear staff and drunk people until at least 5 in the morning, fortunetly my daughter slept threw it..I DIDNT!! all in all were glad we went but we wont be returning!! you've bin warned!!

  • Stayed April 2012, travelled with family
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Helpful?
5 Thank Sarah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Glasgow, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 May 2012

Stayed here as part of a hen weekend from 4th may until 7th. The hotel was clean and pleasant. Rooms were nice for the rating of the hotel and pool area was very nice and relaxed. It wasnt very busy when we were there, think in high season the bar area could become over crowded as there is only 1. Drinks and snacks were very limited but that's what you get on 3 star all inclusive. Food in the restaurant was pretty poor to be honest, very repetitive and we were only there for 4days, couldn't imagine eatting there for 2weeks! Good location, we walked around a lot and seen many cafes shops and bars round and about. Staff were helpful.

Room Tip: Go for the all inclusive rooms rather than apartment building
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  • Stayed May 2012, travelled with friends
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Helpful?
2 Thank tmc2902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlisle, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 May 2012

we arrived at the columbus end of april it took us just over an hour to check in due to a hen party checking in b4 us we were given room 659.... room was clean but small we had a travel cot and pull out bed in our room we were surpised to have a little fridge which was a big help keeping drinks cold for the kids!! we didnt have a bath which was a hassle havin 2 shower a 1yr old every day.... our room was cleaned and towels changed everyday(minus 2 days when i had 2 go and ask for towels they were brought up within 10mins) maids were lovely nothing was taken from our room we had jewellery on the side and money and it was never touched. we didnt see many staff as we were out most of the day and ate out a few nites staff in the restraunt were lovely and were taken with my little 1yr old makin a fuss off him :)) food was lovely my partner is very fussy and we had a couple of meals there was loads 2 choose from steaks,lamb,chicken,curry,pies,pizza,pasta salad soup loads of desserts and fresh fruit..we did have a couple of nites were i was woken with singing and banging but we spoke 2people that had 2 b moved on 1st day so we had it lucky!!.... hotel is in s great location 10mins 2 the beach supermarket under hotel shops,bars and restraunts 5mins down the road......used the pool but was freezing it was really clean tho and music is played... we sat up on the roof terrace which was lovely!!!! my little girl asked for a drink at 11.01pm we were refused bcoz it was passed 11 wot a joke......wud we go back eeermmm not sure!!!!

Room Tip: ask for the 6th floor :)))
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  • Stayed April 2012, travelled with family
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Helpful?
3 Thank smitholdham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 May 2012

just back from a week at the columbas hotel, very clean modern hotel, there are alot of bad reveiws but we never had any problems, great pools great food and friendly staff,

  • Stayed April 2012, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Caitlin k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 May 2012

We are just back from a weeks stay at the Columbus. This is my 3rd time staying there and my fiance's first time. The staff were very friendly and the room was cleaned everyday. Our room was 322 and right above the main entrance and I thought lots of noise of other people coming in late on but it was fine. Then again it wasnt high summer when you have more people going about. My other half is wanting o book the same again. You do get what you pay for and we got a good deal. We loved it and already looking for our next stay.

Only thing is we wont be booking flights with Thomas cook EVER again! I am 5foot 3 and by the time i got of the flight my knees were sore. No leg room!!! the woman in front had her seat down the whole flight and it felt like she was on top of me. as a size 18 I couldnt get the table dow as a result to this just as well i didnt book the over priced food from what we saw it didnt look worth it. One way to make money is pack as much people in on flight sardines springs to mind.

  • Stayed April 2012, travelled as a couple
    • Location
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    • Cleanliness
Helpful?
3 Thank emm f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 May 2012

recently back from holiday 20/27 april first time to tenerife and loved it . the hotel is nice and in a good location lovely clean rooms nice balcony the free fridge was nice didnt expect one on all inclusive the tv is on slot meter we didnt use it but was a nice size the food was good we were happy to miss breakfast and have toasties and coffee later night time is another thing you are going to be woke up every night slamming of doors arguments shouting we heard the management fine some people 100euros in that case the free bar must be funded by the fines we booked last minute so got a great price so would go back again for that price but if your paying big money forget it

Room Tip: away from the drunks but its not your choice
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  • Stayed April 2012, travelled as a couple
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Helpful?
3 Thank yorkie019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrogate
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 May 2012

That hotel looks nice on the photos... That modern rooms are clean but not been painted and decorated for long... same bathroom... Looks nice but inside marks on walls, mirrors, etc... And meals, just typical english...

  • Stayed October 2011, travelled as a couple
    • Value
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Helpful?
5 Thank Maggie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Kn Columbus Aparthotel

Property: Kn Columbus Aparthotel
Address: Avenida Santiago Puig 6, 38650 Playa de las Americas, Tenerife, Spain
Phone Number:
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Playa de las Americas
#13 Spa Hotel in Playa de las Americas
Price Range (Based on Average Rates): £
Hotel Class:3 star — Kn Columbus Aparthotel 3*
Number of rooms: 481
Official Description (provided by the hotel):
Kn Columbus Aparthotel is perfect for your vacation with your family or with your partner in Playa de Las Americas. Recently refurbished, the resort is perfectly located in the center of Playa de Las Americas. A few minutes walk from the most popular nightlife areas of the south, from the best restaurants and shopping centers as well as the best beaches and sports centers of Playa de Las Americas. Also, it is just a few minutes from famous landmarks such as Siampark (the largest water park in Europe), Hard Rock Cafe, and the Theater of Carmen Mota (famous flamenco dancer) The hotel has double and quadruple rooms where you can choose Half Board or All Inclusive for our stay and also has Studios and Apartments with its own Kitchen to stay on Self Catering or stay and breakfast. The hotel offers modern facilities in an Arabic style architecture. It has some heated outdoor pools where you can swim all year round. It also has a jacuzzi, Spa & Wellness Centre, restaurants, hairdressers, Laundry Self Service, Nightclub, Game Room, Internet Room, Playground, Fountains and Garden, Solarium, Animation Team, and Children's Activities. ... more   less 
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Also Known As:
Columbus Aparthotel Hotel Playa De Las Americas
Columbus Hotel Tenerife
Columbus Tenerife
Hotel Columbus Tenerife
Columbus Apartments Tenerife
Aparthotel Columbus Tenerife
Kn Columbus Aparthotel Tenerife/Playa De Las Americas

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