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“Never again!!!”

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Kn Columbus Aparthotel
GreenLeadersGold level
Glasgow, United Kingdom
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Never again!!!”
Reviewed 10 May 2014 via mobile

Where to start..

Went to the Columbus for a week away with my husband. The young girls at reception were lovely, gave us our keys to our room which was on the top floor. The room we were given was horrible so we went back to reception to see if any other rooms were available. The girls were busy dealing with other guests and the man at reception couldn't have made us feel more uncomfortable if he tried, very arrogant! He eventually gave us our new room key card (room 126) on the first floor and it was bearable.
The room was slightly better, in need of a good clean and refurb.
Cockroaches running everywhere from beds to bathroom sink.
Ants on the balcony, floor was filthy. I had to ask reception to clean the floor! The maid, made our beds that's all she done! We never had clean sheets during our stay or soap in the bathroom to wash out hands. (We had to buy soap at the shop!) The sheets had cigarette burns all over them as well. Very unhygienic! As for the noise, there were a few hen and stag do's and they were very noisy outside the front of the hotel resulting in sleepless nights. As the saying goes..you pay for what you get but we certainly never paid for dirty rooms and an infestation of cockroaches! Wouldn't stay here again nor would I recommend anyone to stay at the Columbus.

Stayed May 2014, travelled as a couple
Helpful?
9 Thank Laura G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Bedworth, United Kingdom
Level 3 Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 May 2014

brill fun for kids in kids club and restaurant willing to cook food that was not on menu for very fussy 3yr old. the holiday was brill room clean, food was good drinks even better, only problem we had was Thomas cook rep only there when felt like it, very noisy stag/hens not controlled and some bar staff rude

Room Tip: keep away from any stag and hens 4am games are not fun
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  • Stayed April 2014, travelled with family
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1 Thank sue h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level 4 Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 May 2014

Just back from having 12days break,the hotel was very busy and had alot of hen and stag parties.We were woke up on several occasions with people banging on doors and swearing.The food was good and had a good choice of what you could have but a bit repetative.We only got our room cleaned 3 times and our bed changed only onced in 11 nights, we complained to our rep for to get any cleaning done also for towels and toilet rolls (very disappointed ) We were on the 6th floor and no cleaners were there until we complained,even then they did not want to come. This was our second visit but we won't be back,we booked this visit because we enjoyed our visit in October last year.

Room Tip: Book room below 6th floor
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  • Stayed April 2014, travelled as a couple
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Helpful?
4 Thank 613Rebecca10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
Level 5 Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 6 May 2014

Hotel is close to the beach, the nightlife and everything else without being in the way! Perfect location to be right in the thick of it but not having to contend with all the noise.
Nice clean roooms, very airey hotel. Fun family entertaiment, cute little night club underneath.
Did not have any food so cant comment on that.
Now the hotel was nothing super but it was a very good decent, clean, nice hotel. Would definitely go back.

  • Stayed June 2013, travelled with family
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Helpful?
2 Thank Mins83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lowestoft, United Kingdom
Level 5 Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 May 2014

Good location, nice pools. My friend who works at Thomas Cook booked this for me, appeared perfect upon arrival. I went to bed the first evening & at 6am it sounded like the band was leaving putting away it's drum kit with symbols & all, upon further investigation I was 2 floors above the kitchen. Did not eat the food even though it was all included, looked iffy to me. Possibly the worst nights sleep I have had in a hotel anywhere in the world.

  • Stayed September 2013, travelled solo
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Helpful?
1 Thank Brent K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Playa de las Americas hotels

Newcastle, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 May 2014

Just returned from a lovely week away at this hotel. The food is good, always plenty of choice. Location great, rooms clean. Pools great from the kids and they loved the kids club too.
Would recommend and will return. Don't listen to bad reviews

  • Stayed April 2014, travelled with family
    • Value
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Helpful?
6 Thank wilson115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Helens, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 May 2014

This accommodation is not something I would have picked by choice but nevertheless was prepared to listen to the advice of two friends who have stayed several times before. On the positive side and in general this is a modern, spacious and well presented hotel that is run by ever so friendly staff in all quarters of the hotel. The main items on my agenda for a good holiday are cleanliness, decent food and friendliness and whilst cleanliness & friendliness would score highly, I would rate the food quality as just OK and repetitive at times.
The big negative for me though is "people" or should I say "some of the people" and although I got talking to some lovely people of all ages the constant theme during my 10 day stay was the noise and at times bad language generated by large groups of both male & female parties staying in the hotel. This was worse in the very early morning when the combination of all inclusive drinking in the day, partying down at Veronica's whereby anything is freely available and hot weather kicked in and the end result was people screaming, shouting, singing and banging on doors (anybody's doors) and causing disruption to the majority who to be honest just wanted some sleep. On my last night in room 582 I had a group of women (or at least it sounded like more than two) who I think had just arrived from the "Jeremy Kyle" Show and I would have had to complain if there had been a second night although previously in the week I had heard people falling out with each other and doors slamming all fueled by drink and possibly other sources.
So all in all my verdict here to the hotel owners is stop all the same sex groups (if you're brave enough) and you'll have a well presented hotel perfect for families, couples or singles but until that happens I will not be booking at this hotel again.

Room Tip: Ask which rooms have the same sex parties and then move to the other side of the hotel
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  • Stayed April 2014, travelled solo
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Helpful?
1 Thank Paul A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kn Columbus Aparthotel

Property: Kn Columbus Aparthotel
Address: Avenida Santiago Puig 6, 38650 Playa de las Americas, Tenerife, Spain
Phone Number:
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Playa de las Americas
#12 Spa Hotel in Playa de las Americas
Price Range (Based on Average Rates): £
Hotel Class:3 star — Kn Columbus Aparthotel 3*
Number of rooms: 481
Official Description (provided by the hotel):
Kn Columbus Aparthotel is perfect for your vacation with your family or with your partner in Playa de Las Americas. Recently refurbished, the resort is perfectly located in the center of Playa de Las Americas. A few minutes walk from the most popular nightlife areas of the south, from the best restaurants and shopping centers as well as the best beaches and sports centers of Playa de Las Americas. Also, it is just a few minutes from famous landmarks such as Siampark (the largest water park in Europe), Hard Rock Cafe, and the Theater of Carmen Mota (famous flamenco dancer) The hotel has double and quadruple rooms where you can choose Half Board or All Inclusive for our stay and also has Studios and Apartments with its own Kitchen to stay on Self Catering or stay and breakfast. The hotel offers modern facilities in an Arabic style architecture. It has some heated outdoor pools where you can swim all year round. It also has a jacuzzi, Spa & Wellness Centre, restaurants, hairdressers, Laundry Self Service, Nightclub, Game Room, Internet Room, Playground, Fountains and Garden, Solarium, Animation Team, and Children's Activities. ... more   less 
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Also Known As:
Columbus Aparthotel Hotel Playa De Las Americas
Columbus Hotel Tenerife
Columbus Tenerife
Hotel Columbus Tenerife
Columbus Apartments Tenerife
Aparthotel Columbus Tenerife
Kn Columbus Aparthotel Tenerife/Playa De Las Americas

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