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“Great Hotel - we will defo be back”

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Iberostar Las Dalias
Certificate of Excellence
GreenLeadersGold level
Glasgow, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great Hotel - we will defo be back”
4 of 5 bubbles Reviewed 16 March 2014

We stayed for a week here at the beginning of March. The hotel is really clean and they are constantly maintaining the hotel - workers always seem to be on the go. The breakfast is fab - cant fault it. Omlettes made to order and eggs cooked how you like them. The food was typical all inclusive but there was always something to choose from.

Cocktails were brilliant and the bar staff couldn't do enough to help you and were very pleasant.

The animation team worked very hard all day - there was always an activity on the go but you were never pressured into taking part if you didn't want to. Fashion shows during the day were good with a good range of clothing which was reasonably priced too. The all inclusive drinks were great - branded drinks like gordons gin were part of this.

I would recommend this hotel to anyone and we intend to go back next year.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Linda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Las Dalias, responded to this review, 18 March 2014
Dear Linda,

Thank you very much for the time you spent to share your feedback on you recent stay at our IBEROSTAR Las Dalias hotel and for your kind recommendation to Tripadvisor’s readers; we are thrilled you enjoyed every aspect of your stay among us.

Moreover, we greatly appreciate your highlight on the cleanliness of our installations and the good care we take of our hotel striving to offer comfortable and spotless accommodations to all our guests.

At IBEROSTAR we have a true passion for gastronomy and are fully aware that meals are an aspect of primary importance for our guests to enjoy their holidays abroad, this is why our expert team of chefs strives to surprise our guests with high quality culinary delights both local and international, so as be able to savor many different flavors at every single meal and make it one of the best added values to their holiday among us.

We also want to thank you for your nice comments towards our animation staff, their enthusiasm is contagious and they strive to offer a wide variety of leisure and sport activities throughout the day as well as entertaining evening shows for our guests to bring back some unforgettable memories of their holidays in Tenerife.

Thank you again for your valuable time; It will be a real pleasure to welcome you back on your next trip to Costa Adeje and please do not hesitate contact us beforehand to organize every detail of your stay.

Warmest Regards,
Online Reputation Manager
IBEROSTAR Las Dalias
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,339 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,011)
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English first
Wrexham, United Kingdom
Level Contributor
233 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed 15 March 2014

We enjoyed our stay at the las dalias the staff were very helpful and every area of the hotel was very clean,the pool area is upto a decent standard with plenty of sun loungers,The rooms are in need of new decor and especially the bathroom.The food is to a good standard but by the sixth day we had enough and started to eat out,there is nothing wrong with the food but its mainly the same dishes every night especially the italian food for the lasagne and the other italian dishes all tasted the same.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank david l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Las Dalias, responded to this review, 17 March 2014
Dear David,

Thank you for sharing your thoughts and experience at our IBEROSTAR Las Dalias hotel, we are very pleased to read that overall you enjoyed your stay at our hotel.

We lament reading your disappointment with the variety of our buffets and would like to take to opportunity to point out that, like all IBEROSTAR hotels over the world, our Chefs works on a two weeks rotation Menus in order to ensure the possibility to taste many different flavors throughout the week; on the other hand we thank you for pointing out the quality of the dishes.

Moreover, we thank you for your kind words towards our staff, their kindness and helpfulness being one of our hotel's main strengths we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.

Last but not least, we are grateful for your highlight on the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis.

Once again, thank you for your visit and your time; we hope that you had a pleasant journey back home and to have the pleasure of welcoming you again in our IBEROSTAR hotels in the most beautiful destinations worldwide.

Sincere Regards,
Online Reputation Manager
IBEROSTAR Las Dalias
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stafford, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 15 March 2014

Short 4 day break here, good things...food excellent can't fault choice, quality or service. Cater for everyone's taste. Well done to the catering staff, full marks. Room at the back near the pool area, to noisy with keep fit classes and music booming out, bit like Mickey Mouse club for the over 50's. Just constant noise and we went there for a rest. Sliding doors very hard to open & close plus didn't fit properly. Hotel decor in certain areas needs attention, looking very tired. Overall staff very helpful & friendly but would have to recommend Iberostar Torvicas Playa out of them both which is far superior.

Room Tip: Ask for a room at the front if you want some peace and quiet
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sue T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Las Dalias, responded to this review, 17 March 2014
Dear Sue,

First of all we would like to thank you for your preference in selecting our IBEROSTAR Las Dalias hotel for your holidays and for the time you spent to write your impressions about your stay so we can take your vision into consideration in order to improve our daily services and enhance the experience of our future visitors.

We lament reading that the noise coming from the pool area during the entertainment activities was a disturbance and not being informed about it during your stay as we would have looked for an alternative accommodation in a more quiet area of our hotel; for future occasions please do not hesitate to contact our reception desk for anything you may need to fully enjoy your holidays among us.

On the other hand, we thank you very much for your positive comments on the quality and variety of our buffets; the gastronomy is one of the prime pillars of our company and we lay high value on the selection of ingredients and the set-up of our menus striving to offer a wide array of succulent delights at every single meal and to cater for all tastes and diet requirements; we will certainly not fail to congratulate our kitchen staff on your behalf.

Last but not least, we thank you for pointing out the genuine kindness of our staff who strives to welcome each guest with the IBEROSTAR spirit and assist in any way possible to ensure everyone has a pleasant stay.

Thank you again for your visit and constructive critics; we hope that you had a comfortable journey back home and look forward to serving you again in our IBEROSTAR hotels in the near future.

Warmest Regards,
Online Reputation Manager
IBEROSTAR Las Dalias
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
somerset
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 15 March 2014

My Husband and I have just returned from a 10 day all inclusive stay, at Las Dalias, we did not like the view from the room we had been allocated as it looked over a walk way and the wall of another balcony, basically no view room 329, so we requested another room, and were told the hotel was full except for a premier view room number 907 at the extra cost of 150 euros. We accepted the cost and took the room as it had the most fantastic view of the whole area and sea.
The rooms were clean and had lots of hot water at any time, TV had various English TV channels not just the usual BBC world wide news or Sky News, We had some days when the weather was not so good so appreciated watching a bit of ITV or BBC at times.
Beds are a little too hard for me which gave me some restless nights, they were fine for my husband and not as hard as some beds we have slept in over the years. We were given extra pillows without asking, when the cleaner realised we used the spare blankets for extra pillows. Our room was cleaned to a high standard each day, with clean towels, and everyother day we had clean sheets. The decor was fine but the carpet had a few stains on, i would say the room was getting a little tired and will need updating soon. The aircon was quiet and worked well.
The food was very good with lots of choices and plenty of it. The staff were all very pleasent and helpful, you were always welcomed into the resturant. The choice of red or white wine or beer, or sangria where all of a reasonable standard, and you could have as much as you wanted. The qualities of cheeses was very good, with lots of fresh fruit. The only down side I would say is the juice making machines, the orange juice was like watered down squash, but on the up side on 3 morning we were offered champagne on entering the resturant, and some mornings and evenings they made fresh fruit drinks in front of you and handed them around. The pool area was very pleasant with plenty of beds and unbrella's for shade. There was plenty going on all the time if you wanted to join in and the entertainment staff were the best I have ever encountered on holiday. They were all happy, pleasant, helpfull, not forcefull, worked very hard and around all the time, during the evening shows they were entertaining. The service at all the bars was fine and quick, there was live music most nights in the Diana Bar on the reception floor, with a dance floor if you wanted to dance in this area too.
The location of the hotel was good near a shopping mall with lots of shops resturants etc. The sea front was about a 5 minute walk away with lots of nice cafe's and lovely views.
We really enjoyed our time at this hotel and it is the first time we have been to a hotel in the Iberostar group, we would definately go back again.

Room Tip: Rooms above the 3rd floor with a pool view would be better.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SomersetRosemary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Las Dalias, responded to this review, 17 March 2014
Dear Guest,

Thank you so much for this wonderful review on your first IBEROSTAR experience and for choosing our IBEROSTAR Las Dalias hotel for your visit to Tenerife; it is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.

We are delighted to read your satisfaction with the cleanliness and comfort of your accommodation, the quality and variety of our buffets as well as with the animation program organized by our enthusiastic staff; these are the prime pillars of our company and we are very pleased to read that these contributed to your wellbeing whilst staying among us.

We also appreciate your kind words towards our staff, their kindness and helpfulness being one of our hotel's main strengths we will definitely congratulate them all on your behalf.

Last but not least, we thank you for pointing out our location, within easy walking distance from the beaches and many bars and restaurants on the doorstep.

Once more, thank you for making us your choice hotel when visiting Tenerife; we remain at your entire disposal for any request you might have regarding coming vacations and encourage you to contact our call center to help you choose your next IBEROSTAR holiday among a wide range of beautiful destinations worldwide.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Las Dalias
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Co Durham
1 review
5 of 5 bubbles Reviewed 14 March 2014

spent a week at Las Dalias hotel very recently. Excellent location, close to beach, shops, bars and restaraunts. Very clean, good choice of food, very friendly helpful staff. Good entertainment. We were on the top floor so have excellent view of pool and sea. Quiet on a night, no loud footsteps of people returning to their rooms. Got glass of champagne on arrival and next morning for breakfast. Glad we stayed half board. Would definitely return

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar

Helpful?
Thank 484julie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Las Dalias, responded to this review, 17 March 2014
Dear Julie,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our IBEROSTAR Las Dalias hotel we are delighted to read that you enjoyed your stay among us.

Furthermore, we thank you for pointing out our unbeatable location in Costa Adeje as well as the cleanliness of our installations, the quality of our buffets and the genuine friendliness of our staff.

Last but not least, we also want to thank you for your nice comments towards our animation staff, their enthusiasm is contagious and they strive to offer a wide variety of leisure and sport activities throughout the day as well as entertaining evening shows for our guests to bring back some unforgettable memories of their holidays among us.

Thank you again for your visit and your lovely review; It will be a real pleasure to welcome you back on your next trip to Tenerife and please do not hesitate contact us beforehand to organize every detail of your stay.

Friendly Regards,
Online Reputation Manager
IBEROSTAR Las Dalias
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crediton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 14 March 2014

This was my first stay in the Las Dalias all staff were friendly and very helpful there was a wide choice of food for the evening meal and friends can be made while at the toaster at breakfast time (two passes through toaster needed) Claudia looked after us well in the dining room, the down side the wall paper in the dinning area was coming off the walls, in the bathroom there was a smell of sewage if the balcony door was open and I was unable to fill the bath or hand basin as the water drained away passed the plug fittings as no sealant was used on assemble.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Las Dalias, responded to this review, 17 March 2014
Dear Colin,

Firstly we would like to thank you for taking the time to share your personal impressions on your recent stay at our IBEROSTAR Las Dalias hotel. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests.

We took good note of your comments on the imperfections in your bathroom and lament not being informed about this during your stay as we would have been able to intervene with our maintenance team onsite; for future occasions please do not hesitate to contact our reception staff to point out any shortage, we are always willing to assist you.

On the other hand, we are delighted to read your praising comments about our staff; at IBEROSTAR we strive to deliver an excellent and personalized service to all our guests, and we lay high value on our personnel being guest orientated and welcoming at all times.

Last but not least, we thank you for letting us know that our culinary offer could largely satisfy you, the gastronomy being an important aspect for IBEROSTAR, our talented Chefs do their utmost to please all palates; It is enjoyable to read that we could conquer yours.

Once more, thank you for making us your choice hotel when visiting Tenerife; we remain at your entire disposal for any request you might have regarding coming vacations and encourage you to contact our call center to help you choose your next IBEROSTAR holiday within a wide range of beautiful destinations worldwide.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Las Dalias
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 12 March 2014

We have just spent two weeks at the Las Dalias(came back 11thMarch) and had a really good holiday!The positives first:It is in a central location for shopping,beach buses and taxis if needed.the pool area is lovely and contrary to what people have written about not being able to get a sun-bed,we found there was not a problem at all and never had to rush to put our towels out as there was enough to go round for everyone!!Very clean hotel,the meals are great and the staff are friendly and helpful.A special mention to Daiya who served us in the dining room and was courteous, helpful and friendly.We were on the 3rd floor(near reception)and were pleasantly surprised at the balcony , which was HUGE with 2sun-beds and a table and 2chairs!THe towels were changed everyday and the bedding a couple of times a week.The room was clean and and the bed was not uncomfortable,but we did ask for an extra pillow.The only downside of the whole experience was most of the time there was a sewer/drain smell which at times was overpowering!!The only reason we did not ask for another room was after reading about some of the other rooms,we might of been put in a worse one: with a carpet instead of tiles.If the rooms were updated a bit ,this would be the perfect place to stay.!!

Room Tip: 329/3210 or 429/4210 or there abouts are sunny balconies over-looking the pool.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank sandjthompson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Las Dalias, responded to this review, 19 March 2014
Dear Guest,

Thank you for reviewing your holiday experience at our IBEROSTAR Las Dalias hotel, we are very pleased to read that you had a “really good holiday” among us.

Furthermore, we thank you for pointing out the cleanliness of your accommodation because this is an aspect of primary importance for IBEROSTAR and we strive to give total confidence in this area, being fully aware that this is a fundamental condition for our guests to feel comfortable during their stay.

At IBEROSTAR we have a true passion for gastronomy and are fully aware that meals are an aspect of primary importance for our guests to enjoy their holidays abroad, this is why our expert team of chefs strives to surprise our guests with high quality culinary delights both local and international, so as be able to savor many different flavors at every single meal and make it one of the best added values to their holiday at our hotels.

Last but not least, we want to express our utmost gratitude for your generous words towards our staff, as you well say their great attitude, genuine helpfulness and full commitment to ensure that our guests are enjoying their stay at our hotel is definitely our main asset; we will certainly not fail to convey your very kind compliments to all of them.

Once again, thank you for your preference and the courtesy of your time; we look forward to serving you again in our IBEROSTAR hotels in the most beautiful destinations worldwide in the near future.

Friendly Regards,
Online Reputation Manager
IBEROSTAR Las Dalias
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Iberostar Las Dalias

Property: Iberostar Las Dalias
Address: Gran Bretana, 38679 Playa de las Americas, Tenerife, Spain
Phone Number:
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Playa de las Americas
#3 Top resorts Hotel in Playa de las Americas
#4 On the Beach Hotel in Playa de las Americas
#8 Luxury Hotel in Playa de las Americas
#9 Family Hotel in Playa de las Americas
#14 Romantic Hotel in Playa de las Americas
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Iberostar Las Dalias 4*
Number of rooms: 404
Official Description (provided by the hotel):
The IBEROSTAR Las Dalias is an all-inclusive family friendly hotel in Tenerife, the heart of Playa de las Américas focused on fun-filled, entertaining family holidays where guests can kick back and have a good time. On the island of Tenerife, a mere 550 yards from the Costa Adeje's pristine beaches, our welcoming family hotel features 404 All Inclusive accommodations in addition to a gym, children's activities, salon, reading room, conference room, and the most stylish and relaxing restaurants and bars. Great location in Playa de las Américas: A full-service resort, the IBEROSTAR Las Dalias is ideal for families as well as couples travelling to Playa de las Américas: one of Tenerife's prettiest enclaves on its southern coast along Costa Adeje. The hotel boasts a privileged location just 550 yards from the beach in a pulsating area of businesses, shops, restaurants, and bars. We are also very close to one of Europe's largest water-parks! Excellent Dining: Diners with a taste for fine international cuisine and food from the Canary Islands will be delighted by the bars and restaurants at IBEROSTAR Las Dalias. With one full-service restaurants and several relaxing bars with live music, guests with all types of palates will be pleased. Fun without borders. At the IBEROSTAR Las Dalias hotel you will have fun with a wide array of activities. Water sports, adventure sports, shows and performances --a world of fun is waiting for you. Premium Wi-Fi. The hotel offers exclusive free premium Wi-Fi in all its facilities. A fine connection – 3.5Mb in up to six devices – to use during your stay. Activities for all ages: Every member of the family will have a blast at the IBEROSTAR Las Dalias Hotel. Our hotel in Playa de las Américas specializes in leisure and shows, and our staff organizes numerous daily and nightly activities for all audiences. Youngsters, including babies, will have fun at our top Costa Adeje hotel with our different fun and game programmes coordinated by age: Miniclub, Miniclub, and Tennieclub. Meetings and events venues: When it comes to planning a business function in Costa Adeje, the IBEROSTAR Las Dalias is the only place to go. Our two meeting rooms, the Circe and Cupido, with different dimensions and capacities, can be adapted to meet your social or business event needs. Likewise, the hotel has a full line of audiovisual equipment on hand to help make your event a success. Connecting rooms for up to 6 people: In a family friendly hotel like the IBEROSTAR Las Dalias, connecting rooms are ideal for parents with kids. They can accommodate up to 6 guests (3 per room), and you can choose either single beds or beds for two for greater comfort. Solarium: Sunbathing area, poolside drink station and snack bar… Everything for you to enjoy the most refreshing sodas, cocktails and bites in world-class facilities. ... more   less 
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Also Known As:
Iberostar Las Dalias Hotel Playa De Las Americas
Iberostar Hotel Las Dalias
Las Dalias Iberostar
Iberostar Las Dalias Tenerife/Playa De Las Americas

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